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As a Customer Support Engineer - Tier 1 at Starburst, you will be responsible for supporting Galaxy customers with how-to questions and technical issues related to Trino. You will troubleshoot, collaborate with teams, and contribute to customer success through proactive problem-solving.
Starburst is looking for a Staff Software Engineer, Network Infrastructure to work on the core of their platform, contributing to the advancement of Trino and Starburst directly by helping to rebuild the Starburst Galaxy Control Plane. Responsibilities include designing, developing, and operating cloud networking and observability infrastructure, collaborating with global teams, and providing exceptional customer support.
As a Senior Technical Program Manager at Starburst, you will lead and manage technical programs, interface with stakeholders, drive improvements in engineering teams, manage dependencies and risks, and report success metrics. You will also be responsible for operational excellence, release calendars, and review meetings. Key qualifications include a BS degree in Computer Science, 5+ years of program management experience in cloud environments, and strong organizational and problem-solving skills.