Search the 5 jobs at Imprivata

The Payroll Coordinator at Imprivata is responsible for processing payroll, taxes, and year-end processes for domestic and international payrolls. They also handle payroll-related information, audit requests, and garnishments. This role requires strong knowledge of ADP and a keen focus on accuracy and timeliness.

Seeking a Customer Success Manager II to proactively engage with privileged access management customers, drive product adoption, identify growth opportunities, and ensure customer satisfaction. Responsible for portfolio management, renewals, analytics assessment, and cross-sell strategies. Build strong relationships, communicate customer feedback, and support strategic initiatives.

Provide IT support, maintain desktop environment, assist in new user onboarding, and handle various IT-related tasks. Enrolled in Computer Science or IT program and strong customer service skills required. Experience with Windows, Mac OS, iOS, Android, basic networking, and computer repair essential. Ability to manage multiple tasks in a fast-paced environment.

The Salesforce Billing Solution Architect is responsible for the overall architecture, strategy, and design of Imprivata's Salesforce billing environment. This role will work closely with our Business Operations team and its Salesforce and CPQ resources to construct efficient billing processes.

The Customer Support Team Lead is responsible for overseeing a support team, triaging escalations, providing guidance, and ensuring team members meet established goals and KPIs. Requires strong problem-solving skills, leadership qualities, and expertise in customer support tools.