Who we are and what we are about

Drumroll is an engagement agency focused on turning often overlooked moments of a customer journey into meaningful connections, in memorable and measurable ways.

To deliver on that promise, we do things a little differently.

We don’t have dedicated strategists. Around here, creative ideas come from everywhere--even the account team. We collaborate, equally, with each other and our clients.  We leave our egos at the door. 

The Gig

The Assistant Account Executive will play a key role in managing client and internal relationships, ensuring the health of the account and making sure that we’re doing great work that works for our client's business needs.  At Drumroll, a great Assistant Account Executive is a skilled builder of client trust, who adds richness to every project they touch.  Disrupting and evolving the status quo is a personal philosophy---not simply a job requirement to be fulfilled. They also confidently and responsibly act as a source of information for both the client and internal team, always evaluating the impact of their work on the agency. Successfully managing clients in the interactive/digital advertising/engagement space is strongly preferred. Digital advertising and engagement project types can include (but are not limited to) Web-based experiences and/or applications, mobile experiences/applications, social media campaigns/applications, etc.

****THIS IS NOT A SALES JOB. IT IS AN ACCOUNT MANAGEMENT ROLE IN ADVERTISING AGENCY. PLEASE NO SALES PEOPLE*****

Who you are

Energetic, yet composed. Personable. Kind. A tenacious self-starter. Superb at time management, diplomatic and committed to transparent communication. You thrive in a collegial atmosphere where the intern’s ideas are given as much respect at the executive management.  A client advocate and an agency champion.  You aspire to deliver industry-leading creative work. The spirit of the entrepreneur is strong in you---you take ownership of your team and projects; are equally proactive in merry making as problem solving. You are driven by a need to leave things better than you found them. Your PowerPoint and Excel skills will blow minds.  Your brief writing could inspire a nation.  Or at least a creative team.

What you gotta know

• 1-3 years previous advertising agency account management/executive project management experience.
• Experience managing clients and key stakeholders
• Large/tech corporation clients a plus
• A proven ability to contribute to ideation, strategy development and strategy support
• Proficiency in interpreting client KPIs and project/program analytics
• Experience working in multiple channels

Client relationships

Gaining insight into ways of positively impacting our clients day-to-day.

• Accurate and timely delivery of requests
• Demonstrate relentless commitment to quality deliverables
• Clear and organized communication
• Ability to address or field client concerns. Know when to escalate.
• Understand brand guidelines and creative requirements

Internal relationships & Strategic leadership

Forging relationships with the internal teams and being viewed as a resource on the account. Demonstrate ability to perform administrative responsibilities.

• Opening and setting up projects
• Maintaining accurate status reports
• Develop creative brief writing skills
• Assist in competitive analysis and industry research
• Flawless execution of internal processes related to deliverables (i.e., creation and routing of feedback documents, conference reports or project briefs)

 Backstage at Drumroll

Life at Drumroll includes a bunch of perks beyond full health, vision and dental coverage, 401k, and the standard basket of goodies.  We also provide an ever evolving employee experience that includes, birthdays off, Valentine’s half day to show your brand love, monthly birthday lunches, referral bonuses, ping pong, Xbox AND 8-bit, office concierge, stocked kitchen, and a killer view from our offices in Downtown Austin.

Financial management

Exposure to high-level financial processes and implications - how an agency makes money, how we track for profitability, how to manage scopes. Will be able to contribute to conversations

• Understand the basics of project SOWs and financial templates
• Pulling project-level burn reports and understanding at a high level how those ladder to scope
• Speak to project-level utilization and trends

Coinage

Salary is based on qualifications and experience and is competitive with market value for the position.

Next steps  

Please submit your application below, complete with a resume and contact phone.  If your credentials hit all the sweet spots, we will reach out to hear more about you!

Please note that only applicants that meet the requirements will be considered.