What That Means

You’ll be a key player. That’s right, you’ll be an important and highly visible member of our team. You’ll do things like:

• Learn the inner workings of the industry and use that knowledge to provide the best customer support experience possible

• Answer questions and solve problems via a high volume of inbound and outbound phone calls, emails, and chats

• Handle a variety of tasks that pertain to our buyers, sellers, affiliates & co-­workers

• Identify account and system issues as well as negative trends and escalate to leadership

We pride ourselves on providing awesome experiences to our customers and each other, so be prepared to wow us with your knowledge, skill, and can­-do spirit. On a daily basis, you'll handle a large volume of tasks  relating to the end-of-life cycle for vehicles, like presenting offers, scheduling removal, coordinating title paperwork and payment with the customer and our carriers. We want you to identify opportunities for improvement in our workflow, reporting, and yourself - we want to support your career growth with us and beyond!

You’ll have fun. Our staff is friendly, energetic, collaborative, and social ­- we hope you are too! You’ll have opportunities to make a positive impact on the world. Your work will certainly have a positive impact on our operations, but we hope that you’ll join us in fostering a positive and sustainable future for all people, whether it’s through joining our charities committee or taking part in our donation­ matching program.

What You’ll Need

• 2+ years customer service experience in a call center setting

• Strong data entry/typing skills (45+ WPM preferred)

• Ability to work either Monday through Friday, 8 am - 4 pm CST, Monday through Friday, 11:00 am - 7:00pm CST, or Monday through Friday, 1 pm - 9 pm CST

• Excellent verbal and written communication skills with a strong attention to detail and grammar

• Well-rounded technology capability (Salesforce experience a plus)

• High school or equivalent education

What You’ll Get

• A competitive salary (compensation is $15/hour) 

• A hip new downtown office at 6th Street and Congress

• Robust health, vision, dental, and life insurance plans

• Employer ­matching 401(k) plan

• Paid gym membership

• Tuition reimbursement

• Donation­ matching program

• Paid maternity leave

Who We Are

Peddle is a modern car buying service that makes selling any car fast, easy, and awesome. Sellers simply answer a few questions about the vehicle they are looking to sell and are instantly presented with offers and options. To complete the sale, sellers can choose to have Peddle send a carrier to pick up the vehicle at its current location or to bring the vehicle to a specified drop off location. Alternatively, if a seller is looking for a sale amount that is higher than the available offers, Peddle provides the option for sellers to list their vehicle for sale by setting an asking price. Listings are then promoted to Peddle’s national network of car buyers.

Peddle’s buyer network consists of top licensed wholesale and salvage dealers across the country that buy used and junk cars for resale, parts, or scrap. Buyers can place pre-set bids based on the types of vehicles they would like to buy, which get factored into Peddle’s instant offers. They can also browse through seller listings, view photos, and other detailed information about each vehicle, to determine if they’d like to buy or make a counteroffer to sellers.