Description

Who We Are

Sprinklr is 1,300 employees strong, valued at $1.8 billion, and one of the fastest growing companies in the history of enterprise software. In the age of the empowered and connected customer, we know that every experience a customer has with a brand matters...a lot.

That s why -- from the very beginning -- Sprinklr set out to build a powerful, agnostic, and first-of-its-kind, social operating system that integrates with an organization's existing tech infrastructure and allows employees across the front office to collaborate more effectively and deliver superior customer experiences across every social channel.

Today, we’re revolutionizing customer engagement in 75+ countries for more than 1000 of the most recognized brands, including Nike, JPMorgan Chase, Verizon, McDonald s, Microsoft, P&G, Uber, and more than 50% of the Fortune 50. We've spent the last six years building the world’s most complete enterprise social technology.

Now we’re leveraging that market-leading position to help the biggest brands on the planet take on one of the largest opportunities ever in enterprise software: unifying the front office.

And we’re bringing the very best talent in the world together to get there.

OVERVIEW:

The webmaster will be a self-starter with excellent communication and interpersonal skills with the ability to perform autonomously in a fast-paced environment. This person must be well versed with web technologies – PHP, HTML, CSS, Javascript, as well as be familiar with web design tools, webservers and creating responsive email and landing page templates.

Roles/ Responsibilities

Core duties and responsibilities include the following. Other duties may be assigned.

Web design and development:

• Manage the Sprinklr corporate website
• Be responsible for maintaining, expanding, and scaling our site, including localized versions.
• CMS management, plugins and add-on management, tracking tools and content additions.
• Create, setup and manage the CDN setup for Sprinklr.com.
• Work with cross-functional teams and external vendors to troubleshoot front-end and back-end issues.
• Create website pages/landing pages/HTML email templates by using standard PHP/HTML/CSS practices and modern frameworks.
• Integrate data from the Sprinklr marketing toolsets as appropriate.
• Gather and refine specifications and requirements, design simple mockups based on business and technical needs, implement approved layouts in HTML/CSS.
• Create and maintain documentation and best practices for all.
• Reporting and Analytics
• Executing and maintaining SEO strategies in conjunction with the SEM and comms teams.
• Proven working experience in owning and managing a corporate website, web programming and site setup.
• Familiarity with content delivery networks like CloudFlare/MaxCDN /Fastly.
• Top-notch programming skills and in-depth knowledge of modern HTML/CSS.
• Deep familiarity with the following programming languages: PHP, Javascript.
• A solid understanding of how web applications work including server setup, security, development best practices.
• Adequate knowledge of relational database systems and web application development.
• Basic knowledge of Search Engine Optimization processes.
• Aggressive problem diagnosis and creative problem solving skills.
• Strong organizational skills to juggle multiple tasks within the constraints of timelines and budgets with business acumen.
• Ability to work and thrive in a fast-paced environment, learn rapidly and master diverse web technologies and techniques.
• Excellent communication and interpersonal skills. 

Technologies Supporting the Role

• Knowledge and deep experience in the following:
• Web CMS - Wordpress
• Google Analytics
• SEO Tools

Education

BS/BE in computer science or a related field 

Background/ Experience

• 7+ years of experience with web development, with at least 3 years of direct hand-on experience leading the creation and management of a corporate website.