Customer Care Specialist
Sorry, this job was removed at 3:00 a.m. (CST) on Wednesday, July 19, 2017
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What you’ll do:
- Assist Customers with inquiries via telephone and email regarding order status, payments, refunds, site operation, and basic information about our products and services.
- When necessary, quickly re-direct escalated Customer phone calls.
- Directly interface with Product Groups for current status
Qualifications:
- 2 - 3 years customer care experience in a high volume contact center, legal or service environment.
- Proficiency with, and the ability to rapidly navigate between, the following applications and systems:
- Windows XP
- MS Internet Explorer
- Microsoft Office, including strong skills in Excel, Word & Outlook
- Call/contact center technologies
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