Duo Security
Our mission is simple: democratize security by making it easy and effective for everyone to use.
Austin, TX
Hybrid

Deal Desk Analyst

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We are Duo, and we’re here to democratize security for everyone. Our mission is to protect the mission of our customers like Facebook, Twitter, Kayak and Etsy by making security simple.

We’re a diverse crew of makers and builders, skaters and coders, filmmakers and DJs, teachers and students brought together by a shared belief in adding value to the world. This diversity allows us to bring an empathetic approach to solve some of the most complex global business and security challenges faced today.

What you’ll do…

As a Deal Desk Analyst  you’ll be responsible for drafting non-standard Duo Sales Order Forms (OFs) that meet our internal booking and revenue recognition (GAAP) policies. The Deal Desk Analyst will also assist AEs in structuring deals to maximize the annual contract value (ACV) for Duo. This role will also assist with auditing and processing sales Order Forms, credit card subscription maintenance and subscription license fulfillment.

Skills you have…

  • 2+ years experience reviewing, drafting, and negotiating commercial terms for SaaS agreements and/or related Order Forms, restatements, amendments
  • High energy professional who is passionate about partnering with our sales teams to close deals for Duo
  • Enjoys working in a fast growing, ever changing environment of a hyper growth technology company
  • Experience in software & SaaS industries a plus
  • Excellent responsiveness to internal and external stakeholders
  • Experience detecting revenue recognition / GAAP issues on sales orders
  • Exceptional communication skills; excellent stakeholder engagement skills with Sales, Finance, and Legal
  • Ability to understand how non standard Terms and Conditions impact the business and revenue recognition
  • Experience working in a high volume order transaction processing environment and being able to deliver with a good attitude
  • Ability to work independently with limited supervision
  • Ability to multi-task and prioritize work
  • Experience working in Salesforce.com (required)
  • Experience working in Steelbrick / Salesforce CPQ (strongly desired)
  • Experience working in Recurly or other credit card transaction processing software (desired but not required)
  • Proficiency in standardized software applications, such as Microsoft Office, Gmail, Google Docs, and Google Sheets

 

Reasons why you should apply…

You will be the Deal Desk commercial expert partnering with Duo Legal and Finance departments in support of the sales organization to advise them on how to win the right deal for Duo.

You bring a winning “can do” attitude to work.

You lean into challenging situations.

You embrace and seek innovation.

You build collaborative relationships up, down, and across the organization.

 

This job may not be for you if...

You don’t thrive on a demanding nature of working in a fast paced sales organization and engaging with many types of personalities while maintaining a positive, professional attitude and communication in all situations.

Does this sound like it was written for you? Excellent! Please apply and let’s explore this together.

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What are Duo Security Perks + Benefits

Duo Security Benefits Overview

We like to keep everyone happy and healthy. From financial security to personal growth, we're here to support you.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Paid holidays
Office Perks
Company-sponsored outings
Free snacks and drinks
Onsite office parking
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

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