Who Mattersight is:
Have you ever spoken with someone and felt as though you just clicked? The magical feeling you get is the result of a personality connection. Mattersight creates that feeling every day, in call centers and companies around the world, through a unique suite of enterprise software solutions.
We have analyzed over a billion interactions for leading healthcare, travel and hospitality, financial, insurance, tech, telecom, utilities and other clients, and built more than 10 million (and counting) behavioral algorithms that leverage a world-renowned personality model. The resulting products help employees and customers have smoother, faster, more productive conversations with each other—in short, better chemistry.
No one else out there does what we do. We think it’s pretty amazing, and we’re not alone.
“This is every bit as cool as Mattersight thinks it is.”
– Drew Kraus, VP of Call Center Research, Gartner
Who you are:
A highly motivated DevOps Engineer who wants to create and support software tools in awesome Austin, TX for Development, QA, Operations and the Business.
What you’ll do:
- Support release cycles for all software products
- Engineer automation and tools to safely build, integrate and deploy software at scale
- Manage server infrastructure used for test and release automation
- Architect preventative automation for common issues with deploying at scale
- Manage risks and resolve issues that affect release scope, schedule and quality
- Measure and monitor progress to ensure deploys are delivered on time
- Manage relationships and coordinate work between different teams, including business, test automation, developers, and operations
- Define and document software development best practices in regards to deployment and testing
What you definitely have:
- 5 or more years of software engineering or devops experience
- Demonstrated effective leadership and analytical skills
- Advanced written and verbal communication skills
- Proven curiosity and thirst for learning
- A passion for making the delivery / deployment of complex enterprise software system a trivial push-button experience
- Keenness to drive improvement by working with multiple cross-site teams
- Development experience in any modern programming language (C#, PHP, Java, JavaScript, Powershell, Python, etc.)
- Experience with good development practices (unit tests, code standards, etc.)
- Database and data manipulation experience (SQL, noSQL, stored procedures, etc.)
- Familiarity with CI/CD or deployment tools (eg. Jenkins, Go, Cruise Control)
- Understanding of server administration is a plus
- BS or BA degree required, preferably in Computer Science / Engineering
Frankly put, Big Data is exploding. That explosion is presenting all kinds of interesting avenues for our business, which is allowing our teams to grow professionally, technically and personally. This is exciting technology in an exciting space, and we want YOU to come join us on this adventure. If you want to grow and contribute in ways you didn’t expect, contact us today and see what matters.
Other Facts
What we’re like
Mattersight values diversity, curiosity and collaboration. Employees from all experience levels and backgrounds are intermingled and encouraged to learn about each other’s projects. Our offices foster teamwork as well as self-motivation, with a healthy dose of fun thrown in.
Where you’ll be
Mattersight seeks candidates authorized to work in the United States. The DevOps Engineer role will be based out of Mattersight’s Austin, TX location. Candidates should anticipate little to no travel.
What you’ll make
Mattersight believes that a successful, thriving company starts with happy, satisfied employees. We are prepared to offer a highly competitive benefits and compensation package for the ideal candidate.
What else?
Any questions regarding the position should be communicated to Lindsey Becker, Recruiter, [email protected].
For more information about Mattersight, visit www.Mattersight.com. Mattersight is committed to equal opportunity and affirmative action in all employment matters: Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, ancestry, marital or domestic partner status, national origin, disability or medical condition, pregnancy, veteran or military status, sexual orientation, gender identity, or on account of membership or affiliation with anyone in any of the foregoing categories, or any other protected category under federal, state or local law. Although particular legal provisions may differ in various locations in which we do business, our principles are the same worldwide.