Document Specialist - Special Filings

Job Description

Business Processing Specialist – Special Filings Team

 

We are currently seeking motivated individuals to join our Business Formations Special Filings team as Business Processing Specialists. The Business Processing Specialist will be responsible for efficiently filing documents with each state’s SOS while ensuring accuracy.

 

What You’ll Do:

 

1. Processing BSD orders as it relates to information that falls under the responsibility of the BSF team.
2. Work with multiple computer systems to fulfill order requirements to meet customer needs, i.e. SalesForce, FileNet.
3. Processing urgent requests for customers.
4. Researching and reviewing issues related to problem orders.
5. Matching processed orders with checks to send to the respective SOS’s.

Required Skills/Qualifications:

 

1. HS Diploma or equivalent
2. Type a minimum of 40-50 words per minute (10-key proficiency also preferred). Knowledge of keyboard shortcuts as well as being comfortable with Outlook, Internet Explorer, Chrome, and Microsoft Office.
3. Basic Adobe knowledge preferred.
4. Comfortable working efficiently across multiple data platforms and utility suites (FileNet, SalesForce, Microsoft Office).
5. Experience with general research (processor will need to utilize state database resources and internal processing documentation) and a willingness to correspond with different SOS entities.
6. Utilize all correspondence in a production-related and professional fashion (both in orders and responded to urgent requests as needed).
7. Highly organized and proactive as well as highly adaptive with a high level of attention to detail, and memorizing state related nuances.
8. A professional team player with the ability to multi-task in a fun, fast-paced environment.
9. Self-starter who works well with or without supervision, one who will take the initiative to ensure that the job is completed efficiently while keeping a high level of quality.
10. Excellent communication and interpersonal skills.
11. Flexibility to work overtime (weekdays and weekends as business demands) is a must.
12. A thirst to learn more and adapt well to process changes as needed for better team improvement.
13. Quick and efficient problem solving skills a plus.

 

LegalZoom is an Equal Opportunity Employer, dedicated to diversity.

Job Location

Austin, Texas, United States

Position Type

Full-Time/Regular