Who You Are
Technically skilled, curious, detail-oriented. You know the following terms without googling: DHCP, MX, DKIM, RAM, AES.
What We Need
An IT ninja to practice their Google-foo in our Austin office. Daily responsibilities will include user management in our platforms, troubleshooting hardware and network issues, local vendor management and physical deployment of new network components.
What’s In It For You?
The chance to be part of a company's growth story the likes of which you may never encounter again for the rest of your life, and the opportunity to sit at the epicenter of the greatest transformation in the world of business in the last 100 years.
Here at Sprinklr, we want to give our interns an unforgettable experience, which is why we have a team of Sprinklrites dedicated to running our internship program. In addition to your daily responsibilities under your assigned manager, you will get to learn from a personal mentor in another area of the company, attend regular info sessions across all departments, and participate in external company visits and social events with your fellow intern class.
Wherever the future takes you, the skills and knowledge you gain during your time with Sprinklr will be a stepping-stone to great networking opportunities and an incredible career.
Desired Skills & Experience
Strong written and verbal communication skills and meticulous attention to detail.
- Experience with end user customer support, possess strong technical knowledge of macOS; Windows 7, 8 and other Microsoft products
- Working knowledge of Google Apps
- Email security / monitoring
- Ability to use customer-service oriented techniques to determine and resolve problems, and respond competently with the appropriate sense of urgency to user requests.
- Work both independently and as part of a team with professionals at all levels
- Quick learner, proactive individual with the ability to work in a dynamic, fast changing environment.
- Ability to prioritize tasks and work on multiple assignments
- Up to 40 hours a week, but willing to be flexible.