We are building the leading marketing platform for local businesses. We provide an integrated social, web, and email marketing solution designed to help merchants get more customers and keep them coming back by spreading word of mouth, extending their customer service, managing their online reputation, and leveraging our merchant network.

Founded at Stanford University, we’re headquartered in Austin and we have an office in New York City. The response we’ve seen from local businesses has been incredible. We’re the voice of more local businesses than any other company, we’re one of the fastest growing companies in the country, and we're backed by some of the best investors in the world. Across the company, we have more than 500 colleagues who care about local businesses, set high expectations for themselves, and want to be a part of something big.

For more information on our culture, check out mainstreethub.com/values.

What is the opportunity?

The Junior Salesforce Administrator will report to the Senior Product Manager, Growth and will be responsible for administering and maintaining Main Street Hub’s Salesforce.com instance.  This will include the configuration, implementation, and ongoing support of the platform. This role will collaborate with business users, internal stakeholders, and development teams to meet the needs of the business. Candidates must have strong communication skills and thrive in a team-oriented environment.

Responsibilities include, but are not limited to:

• Configure and maintain the Salesforce instance, including but not limited to: creating and modifying Users, Fields, Validation Rules, Workflows, Automated Alerts, Field Updates, Page Layouts, Data Integrity standards and practices and Security functionality.


• Create Reports and Dashboards that appropriately represent complex merges and joins of the instance’s data with a care for scalability and longevity.


• Maintain all internal documentation regarding how the Salesforce Org is constructed.


• Handle all inbound User requests and respond to them in a brisk and appropriate fashion.


• Work with a cross-functional team of analysts, strategists and developers to provide the most pertinent solutions to our business requirements.

What does it take to succeed?

• 1-3 years of proven Salesforce.com experience in an Administrative capacity.


• Broad understanding of CRM Best Practices.


• Rudimentary understanding of relational databases and the interaction of Objects (database tables).


• Intermediate Excel skills.


• Great communicator and team player.


• Salesforce Administrator or Consultant Certification(s) a big plus.

Are there perks?

• Three weeks paid time off, plus holidays.


• Brand spankin’ new office in downtown Austin.


• 100% paid medical, dental, and vision coverage - we’ll keep you in tip top shape.


• 401(k) plan - because you're going to retire someday, and that's always more fun with a nest egg.


• All that startup stuff - free drinks and snacks, beer on tap, ping pong tables, a Rubik’s Cube collection, an original Nintendo that doesn’t really work but I wish it did, and a library of loaner books for occasional intellectual betterment.