Lead Product Manager (Strategy)

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Tenfold is a high-growth startup near UT and recently received $16 million in funding from Andreesen Horowitz. Our platform connects company's phone systems with CRMs, ERPs, Marketing systems and other systems of record and provides users with a unified view of the data. Tenfold is the world's leading Sales Performance Platform. Built for enterprises and high-growth companies, Tenfold helps companies increase revenue and build better relationships with their customers by allowing them to measure, analyze and improve every aspect of the customer journey. The old-style world of single-transaction relationships and hard closing is gone. The modern sales approach is a world where prospects are educated and revenue growth comes from the long-term customer lifecycle instead of a one-call close. Instead of just closing sales, at Tenfold we believe in helping companies open customer relationships that will continue to grow and create value over time, while at the same time enabling them to retain these relationships by providing an exceptional customer experience. 

Watch our demo video - https://vimeo.com/198699478

Mission

Product Owner, evangelize, support, monitor and manage all aspects of product strategy, direction, and roadmap at Tenfold. 

Outcomes

  • Frequently interact with customers through engagements with Sales, Marketing, Customer Success, Onboarding and other departments engaging them in various methods.
  • Work with CEO and other stakeholders to define a product strategy, roadmap and product vision through to customer adoption and delivery.
  • You own the product roadmap and ensure it stays aligned with Tenfold strategy and complements the existing product.
  • Lead the entire feature delivery lifecycle: research customer/user needs; document user personas and stories; partner with UX research and design on prototypes; collaborate with customer facing roles to drive market awareness and customer adoption; ensure engineering is delivering as agreed upon.
  • Drive revenue per product and develop strategies for pricing and packaging of Tenfold offerings to increase adoption, growth, retention and customer exhilaration.
  • Work with the Customer Success team and customers to receive feedback on new features and releases. Monitor customer behavior after release to measure success of release.
  • Develops, implements, and tracks metrics about engineering productivity and progress of product roadmap.
  • Report performance metrics as a member of the leadership team at weekly meetings.
  • Evangelize software development best practices throughout the company.
  • Develop training materials for onboarding new software engineers that explains Tenfold’s development methodology.

Competencies

  • Builder mindset – comfortable being the first-in Product Manager in the company. No maintainers. 
  • You have led Product Management for other software companies (SaaS is ideal) and are confident you can help build out the Product Management team.
  • Experience delivering customized cloud applications into large enterprise businesses
  • You can have conversations with all levels both internally and with customers.
  • You use your communication skills to listen to customers, convey ideas to internal teams, give presentations, attend events, and otherwise represent us.

General Values and Capabilities

  • Unrelenting pit of stomach pain when working with anyone but top performers. Felt so bad that you will not tolerate mediocre performance.
  • Learning mindset. Ability to self-correct and learn from mistakes. 

Competencies that are table stakes

  • Passion for delivering quality software
  • Not done learning.
  • Insatiable desire to be a part of a winning team
  • Values automation and efficiency

The Perks & Benefits

  • Compensation (We offer market competitive salaries)
  • Stock Options (Every employee is an owner in the company)
  • Health Benefits (Medical, Dental, and Vision)
  • 401K
  • Generous Vacation Time 
  • Transportation (Downtown parking or commuter reimbursement)

 

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Location

We are close to UT Campus with a couple of nearby restaurants like Pluckers, Fricano's Deli (great sandwiches), Friedmans BBQ, and Raku Sushi.

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