Partner Campaign Specialist

| Austin | Hybrid
Sorry, this job was removed at 8:00 p.m. (CST) on Monday, September 25, 2017
Find out who's hiring in Austin.
See all Marketing jobs in Austin
Easy Apply
By clicking Apply Now you agree to share your profile information with the hiring company.

BigCommerce, named a “Best Place to Work” in Austin in 2017 is looking for a Partner Campaign Specialist to create and drive marketing execution across BigCommerce’s partner ecosystem. The ideal candidate is an energetic campaigns marketer and team player who effectively executes collaborative campaigns across internal teams and partner stakeholders.

Ultimate success in this role looks like:

  • Execute marketing campaigns to and through partners, including identifying opportunities and leading execution of campaigns through the partner channels.
  • Drive client satisfaction, competitive differentiation and revenue impact via integrated marketing and communications campaigns.
  • Manage projects and communications internally and with partners to achieve agreed upon success metrics.
  • Be a trusted liaison that aligns with teams such as Sales, Strategic Business Development, Partner Marketing and the broader Marketing team, including leadership, as well as various other subject matter experts and stakeholders for joint success

What you’ll do

Campaign Execution and Advisory

  • Work closely with the Partner Marketing leaders to execute marketing strategies and support campaigns to meet partnership success metrics. Campaigns to include:
    • Activation and engagement campaigns
    • New client acquisition via thought leadership, digital marketing and content marketing projects
  • Drive collaboration with partners’ marketing counterparts to plan, develop and execute agreed upon marketing and communications projects.
  • Chase down deliverables to ensure effective and timely campaigns.
  • Develop scalable marketing assets and campaigns that serve both SBD and Technology partnerships.
  • Provide operational excellence in measuring and improving productivity, utilization, scale initiatives etc.
  • Share your point of view on all partner marketing engagement leveraging a solid understanding of the partner and BC’s business and value propositions, marketing best practices, and individual marketing acumen.

Campaign Support and Reporting

  • Provide technical support by monitoring and resolving Jira and design tickets.
  • Report and analyze metrics for marketing leadership.
  • Research and recommend tasks, features, and/or tools to automate and/or improve partner campaign processes.

Campaign Communications

  • Act as a communications hub, key point of contact, and evangelist.
  • Be an expert knowledge source for partner campaign questions.
  • Manage, maintain and update partner portal content.
  • Develop and maintain a robust communications calendar including partner communications, newsletters and product communications.
  • Build and maintain the Partner Marketing production schedule.
  • Serve as a traffic coordinator for all partner campaign requests.
  • Liaise and coordinate with agencies, if applicable.
  • Champion our partners within BigCommerce to ensure we deliver an awesome partner experience--the best in the ecommerce industry.
  • Serve the broader Marketing team with project coordination as requested by Partner Marketing Management.

Who you are

  • Marketing Professional
    • 2+ years of marketing experience, ideally in software or technology partner marketing. Familiarity with eCommerce a HUGE plus.
    • Previous experience in executing marketing campaigns and delivering effective communication that gets results is strongly preferred.
    • An understanding of nurture streams/programs preferred.
    • Savvy and proven success with integrated marketing programs—first and last you’re a rock-solid marketer--ideally you’ll showcase a portfolio of partner campaigns.
  • Comfortable using technology - You have superior Internet, email, and electronic document management skills and, ideally, have experience with systems like SFDC, Periscope, Marketo, JIRA and Confluence.
  • Master Communicator - Excellent written/verbal communication and customer relationship skills are critical as you’ll work across all levels of the business.
  • Customer Focused - You have a passion for service and satisfaction, are dedicated to meeting the expectations and requirements of internal and external customers, get first-hand information and use it for improvements in products and services, act with customers in mind, and establish and maintain effective relationships with customers, gaining their trust and respect.
  • Process and Project Manager - You can readily design practices, processes, and procedures, know what to measure and how to measure it, can organize people and activities, and are good at figuring out the processes necessary to get things done. JIRA experience a plus.
  • Organized - You can marshal the resources you need to get things done, simultaneously manage multiple priorities and/or projects, and deliver key milestones on time.
  • A Planner - Your have strong attention to detail, accurately scope out the length and difficulty of tasks and projects, anticipate and adjust for problems and roadblocks, and easily development and maintain schedules.
  • Critical Thinker - You spend your time and the time of others on what's important, quickly zero in on the critical few and put the trivial many aside, and can quickly sense what will help or hinder accomplishing a goal.
  • Analytical Problem Solver - You can see hidden problems and probe a variety of sources for answers, are excellent at analysis, able to look beyond the obvious, and can identify and creatively solve complex problems, including matters related to systems and processes.
  • Collaborative - You must have demonstrated success working cross-functionally, outstanding program management skills, and the ability to forge strong bonds and work collaboratively with key external and internal partners across Marketing, Product, Engineering, and Sales. Walk us through your best work and results.
  • Adaptable - Flexible and efficient with the ability to manage multiple priorities, and assess and adjust quickly to the changing need of the business.
  • Composed - You know how to remain collected in a fast-paced, high pressure, dynamic environment and carry out responsibilities with minimal direction.
  • Personable - You are seen as positive, energetic, and exude a strong sense of teamwork by working effectively, respectfully, and efficiently with all team members.
  • Learning Mindset - You are curious about details, comfortable asking questions to gain understanding, are an ambitious learner, and able to pick up on technical things quickly, and are adept at staying ahead of the curve on relevant industry, company, product, or technical knowledge.
  • Ethical - You believe in our mission, share our values and understand that it’s not just about what you get done, but also how you do it.
Inside BigCommerce

BigCommerce is a robust, flexible commerce platform that provides established and emerging brands with everything they need to launch, promote, manage and scale a successful online store.BigCommerce merchants earn more than retailers on competitive commerce solutions thanks to advanced features, better site performance and streamlined business processes. Founded in 2009, the company has received more than $100 million in funding from SoftBank Capital, American Express, Telstra Ventures, General Catalyst, Revolution Growth and FLOODGATE. BigCommerce supports thousands of retailers around the world from its offices in San Francisco, Austin and Sydney.

We’re a team of smart, passionate and talented people on a mission to democratize commerce. If you’re looking to work with industry leaders and love what you do, we want to hear from you!

Perks & Benefits
  • An amazing company culture that doesn’t just talk values, but lives them
  • Open vacation policy for salaried team members and generous accrual vacation policy for hourly team members, + paid sick time
  • Competitive compensation packages and meaningful stock grants for every employee
  • Comprehensive health insurance coverage that starts on day one
  • Fully stocked kitchens and craft beers (don’t worry, we also subsidize gym memberships)
  • Three especially cool offices in Austin, San Francisco and Sydney
  • A free online store to help you live out your entrepreneurial dreams
  • Employee-driven teambuilding activities like paintball, rock climbing, social sports leagues, hackathons, movie nights, river floats, etc.
  • Time off for volunteering and employee-driven charity events
Read Full Job Description
Easy Apply
By clicking Apply Now you agree to share your profile information with the hiring company.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PHPLanguages
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • TypeScriptLanguages
    • ElixirLanguages
    • ErlangLanguages
    • Objective -CLanguages
    • ScalaLanguages
    • GoLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • AjaxLibraries
    • Backbone.jsFrameworks
    • CircleCIFrameworks
    • HadoopFrameworks
    • LaravelFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • Vue.jsFrameworks
    • jQueryFrameworks
    • Next.jsFrameworks
    • SeleniumFrameworks
    • JenkinsFrameworks
    • ScalatestFrameworks
    • MockitoFrameworks
    • CassandraDatabases
    • HBaseDatabases
    • HiveDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • RedisDatabases
    • SnowflakeDatabases
    • RedshiftDatabases
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • PhotoshopDesign
    • SketchDesign
    • Adobe Creative SuiteDesign
    • AsanaManagement
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • JIRAManagement
    • SmartsheetManagement
    • WordpressCMS
    • SalesforceCRM
    • MailChimpEmail
    • MarketoLead Gen
    • Google HangoutsCollaboration
    • Microsoft TeamsCollaboration
    • SlackCollaboration
    • ZoomCollaboration
    • SmartsheetProject Management

Location

Our HQ is set amongst trees and nature trails in the beautiful hills of Austin.

What are BigCommerce Perks + Benefits

BigCommerce Benefits Overview

We empower our employees to think big and do great work by offering a positive work environment and outstanding benefits.

For your health: We offer multiple national medical insurance plans including PPO and HDHP options. We also offer a PPO dental plan and vision insurance.

For your wealth: We offer a 401(k) retirement plan, a Health Savings Account (HSA), a Healthcare Flexible Spending Account (FSA), and a Dependent Care Flexible Spending Account (DCRA) as pre-tax benefits. We also offer company paid life insurance up to 3 times your annual salary, as well as company paid short-term & long-term disability insurance.

For your resilient self: We care about your wellbeing in addition to your health and wealth. To assist with that, we offer paid vacation leave (15 days PTO for hourly employees and open vacation for our salary employees). All employees receive paid sick leave, paid volunteer time, and a paid wellness day. We have multiple family benefits for caregivers including paid parental leave, newborn child sick leave, adoption assistance, and a flexible return to work policy. We also offer educational reimbursements, a free BigCommerce ecommerce store, and an Employee Assistance Program.

Last, but definitely not least, we like to enjoy ourselves at work. We have company-sponsored employee programs including Employee Resource Groups, culture clubs, even virtual events.

Culture
Volunteer in local community
We encourage our employees to give back to our local communities through volunteer work. BigCommerce provides two paid Charity/Volunteering Leave days per calendar year to all permanent employees.
Partners with nonprofits
Each year, the BC family partners with Partnerships for Children to help kids in the Austin area who have been taken from their homes and are living in protective custody during the holidays.
Open door policy
Open office floor plan
Employee resource groups
Employee-led culture committees
Hybrid work model
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
BEmpowered for women, non-binary people, and allies; BProud for LGBTQ+ and allies; B-United for Veterans and allies; BCinColor for people of color and allies; BigFamily for caregivers and alli
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
National United HealthCare PPO & HDHP plan options with deductibles as low as $500, coverage up to 100% for in-network services and low monthly premiums
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
Company equity
BigCommerce offers equity to employees through a number of different occasions, including an annual equity performance review period.
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Unlimited vacation policy for salaried team members and generous accrued time off policy for non-exempt team members.
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
We offer employees parking in a garage on the property.
Fitness stipend
Onsite gym
Professional Development Benefits
Job training & conferences
BigCommerce offers a variety of opportunities for learning and development from training sessions and workshops, to different conferences to attend.
Lunch and learns
Promote from within
Mentorship program
Career mentorship is available.
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

We empower our employees to define culture in the areas of wellness & fitness, community & volunteerism, and team building through local culture clubs that help our employees connect. Our Employee Resource Groups (ERGs) support our diverse workforce through supportive, inclusive networks that help develop awareness and respect across the company. We sustain our culture by understanding what drives our employees' engagement, measuring that engagement, and implementing initiatives to continue to make BigCommerce an even better place to work.

More Jobs at BigCommerce

Easy Apply
By clicking Apply Now you agree to share your profile information with the hiring company.
Learn more about BigCommerceFind similar jobs like this