Patient Outreach Specialist

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This specific role is to engage with patients at their physician's request to collect information which will help their physician better understand how the patient is managing with their chronic disease. You will be coordinating with the physician's staff to schedule appointments for patients who we identify as needing to see their physician to discuss a particular treatment option.


There will be no travel associated with this role. Bilingual (Spanish / English) is a plus, but not required.

Job Responsibilities 

  • Call patients at the physician's request to collect information on how they are managing their chronic disease
  • Coordinate with clinic staff to schedule appointments for patients we identify as needing to see their physician to discuss a particular treatment option

Required Skills & Qualifications

  • Has worked at a physician office calling patients before - we need you to know what those calls are like and the appropriate tone to use

Qualities & Personality

  • Resilient - we need to follow up with trial sites and sponsors who are occasionally unresponsive
  • Persuasive - you are going to be working with external stakeholders who need to understand the value of working with ePatientFinder
  • Charismatic - the trial site staff and PIs need to like you
  • Driven/Motivated to excel - we are all very hard working and ambitious people, we want to work with others who have the same values
  • Quick learner - you need to pick up information about new treatments

What we can offer you

  • Competitive salary
  • Generous stock options in a rapidly growing, well financed company
  • Health, dental, and vision insurance
  • A kickass work environment with a great team culture
  • The chance to manage a team as we expand and if you prove yourself capable
  • Unlimited vacation
  • Flexible work hours
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Location

3801 S. Capital of Texas Highway, Austin, TX 78704

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