Sprinklr is the most complete enterprise social technology in the world, purpose-built for global brands to drive business outcomes and manage customer experiences across all touch-points.

Product Management Intern at Sprinklr
Description

Intern Deliverables Outline

  • Role: Product Management Intern- Content marketing
  • Team: Product Management
  • Team members: Anna Obrien, Paul Michaud
  • Department: R&D
  • Manager: Anna OBrien
  • Start of internship: Normal Intern Cycle
  • End of school date: TBD
  • End of internship: TBD
  • Weekly schedule: 9-5 Mon- Friday (flexibility available for the right candidate)

Week 1-3

•          Intern orientation

•          First week training

•          Training led by Anna OBrien, with support from Paul Michaud

•          Week 1: Sprinklr Intro + Intro to Content Marketing, Planner: Events, Campaigns, and Briefs, Assets: UGC, Third Party + SAM, Production: Inspiration, Production, Tasks + Approvals

•          Week 2: Product Processes (JIRA, Aha + Confluence) 

•          Week 3: Competitive Solutions

 

Project 1

• Project scope: New spaces documentation

• Role: Creator

• Why: New Spaces format will be launching live in market and we will need support documenting and preparing the organization for this important change in our technology

• Timeline: Duration of internship

Project 2

• Project scope: Gaps discovery

• Role: research and amalgamation of ideas

• Why: As we transition to spaces there will be gaps and oversites that we will need to capture and correct quickly.

• Timeline: Duration of the internship

 

Internship Expectations

In a world where brands are storytellers, Content Marketing is their digital pen and paper. Content Marketing helps the world's largest enterprises manage the entire content lifecycle- from planning content, through to execution, engagement and measurement. The Content Marketing product team is responsible for product planning and execution throughout the module's product lifecycle. This includes gathering and prioritizing product and customer requirements and defining the product's vision. Our team works closely with all Sprinklr departments including Engineering, Success, and Enablement.

With Anna O’Brien

 

•          Research and provide insight to competitive solutions

•          Gather information from supporting teams on product needs, enhancement requests, and bugs

•          Assist in testing and analysis

•          Document new features and provide learning support to the enterprise

•          Create best practices guides for content marketing

At Sprinklr:

•          Learn from the best

•          Help create new and exciting technology solutions

•          Eat all the free snacks.

 

Job Description

Who You Are

•          A creative thinker with a passion for marketing and innovation. Someone who enjoys solving problems, learning and creating the future

What We Need

•          Helping assisting users with Content Product questions.

•          Team members who are willing to develop a deep understanding of the Sprinklr Core and Content marketing modules with general knowledge of other modules.

•          A team player willing enhance their grasp of Product Management concepts and tools.

 

What’s In It For You?

The chance to be part of a company's growth story the likes of which you may never encounter again for the

rest of your life, and the opportunity to sit at the epicenter of the greatest transformation in the world of

business in the last 100 years.

Here at Sprinklr, we want to give our interns an unforgettable experience, which is why we have a team of

Sprinklrites dedicated to running our internship program. In addition to your daily responsibilities under your

assigned manager, you will get to learn from a personal mentor in another area of the company, attend

regular info sessions across all departments, and participate in external company visits and social events

with your fellow intern class.

Wherever the future takes you, the skills and knowledge you gain during your time with Sprinklr will be a

stepping-stone to great networking opportunities and an incredible career.

Desired Skills & Experience

•          Background in a marketing, advertising, communications or business, with a strong academic record

•          Knowledge of digital marketing channels including social media, email, and web 

•          Exceptional communication skills and ability to flex your communication style for different types of audiences

•          Self-starter mentality 

•          Strong critical thinking and problem-solving skills

•          Proficiency in Microsoft Office Suite

•          Experience in creating branded content a plus

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Why work with us
It takes a certain type of person to get on board with what we are creating at Sprinklr. Developing the world's most complete social enterprise technology is no small feat. The people that join our mission do so because they believe in the power of the connected consumer and brands' opportunities to delight them at every touchpoint.
Culture
Sprinklrites are passionate self-starters. We love the opportunity to be part of an incredibly fast-growing business. We consider ourselves trusted social software guides for our customers. We welcome a challenge and consider ourselves to be incredibly adaptive.
Perks & Benefits
Health, dental, and vision insurance
Life Insurance
Short- and long-term disability
FSA and HSA
401k
Flexible work hours (we support #integratedliving)
Flexible vacation + summer Fridays and personal days
Catered lunches and 24/7 snacks
Pre-tax transit and parking
Gym discounts
Team-building events
Career development
Casual atmosphere
Rapid career growth
Chance to work with the best brands in the world
Puppies are welcome

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