Product Manager - Community
Who you are: Are you a product management master? Would you jump at the chance to help navigate one of the largest communities in the tech market? Spiceworks just might have the role for you! We’re looking for a Product Manager to oversee part of the Spiceworks Community, taking on three product areas: Connect (forums and social networking), Learn (educational content), and Buy (product reviews). We’re looking for someone who can do everything from sizing a market to experimenting with new growth strategies.
Think you’re ready to join the team? Apply now!
Who we are: Launched in 2006, Spiceworks is an Austin-based company that’s shaking up the tech space and transforming how products (hardware, software, and IT services) are marketed and sold to millions of IT professionals around the world.
Thousands of tech brands (including Microsoft, Dell, HP, and Rackspace) use Spiceworks to reach and connect with these IT pros. Historically a tough market to reach, vendors love the unique ways Spiceworks helps them connect with this elusive market… so much so that Forbes touted us “the future of media.”
ResponsibilitiesYour day-to-day (as a Product Manager, Community, you’ll):
- Identify potential user problems to solve through qualitative and quantitative analyses, A/B testing, and user research
- Research digital/Community-based ecosystems and players to inform product priorities
- Set the product vision, strategy, priorities, and success metrics to deliver value and delight to our users while continuing to grow the Spiceworks business
- Be hands on: conduct experiments on hypothesis, write user stories, review wireframes, analyze data, run A/B tests, and take ownership to ensure we ship a high-quality product
- Work closely with teams such as engineering, user experience, SEO, editorial, data science, Community, QA and other product teams to deliver features from conception to launch
- Communicate decision-making process and associated data widely throughout the company
Qualifications: What does it take to do this job?
- At least four years of Product Management and/or Community Manager experience
- Passion for being a champion for IT professionals
- An understanding of social/professional communities and their unique interaction and growth models
- Exceptional independent problem solving skills, attention to detail, flexibility, and ability to collaborate with others and to work in a fast-paced environment
- A curiosity for numbers and comfort analyzing product experiences with quantitative tools
- A record of delivering initiatives from concept through completion
- An understanding of the balance between product innovation and optimization
- Prioritize roadmaps based on business-driven decisions from experiment results and forecasting
- Ability to drive execution, stay ahead of dependencies, make smart tradeoffs, coordinate dependencies, and maintain communication throughout the organization
- Excellent writing chops and presentation skills to senior management and stakeholders, with the ability to lead meetings and initiatives
- A history of teamwork and willingness to roll up your sleeves and get the job done
Ready to toss your hat in the ring? Apply here! (and don’t forget to include a cover letter to let us know why you’re up to spice snuff).