Description

NSS Labs, Inc. is the global leader in operationalizing cybersecurity. Through continuous security validation and global threat discovery and automation,NSS Labs empowers enterprises to reduce the operational burden of cybersecurity and address crucial gaps in their cybersecurity efforts. Informed by our experience and strong foundation of security product validation, NSS Labs offers CAWS, a cyber threat protection platform that provides businesses with visibility into the cyber kill chain and automated insights into active threats. With global visibility into active threats and vulnerabilities, CAWS delivers a unique cyber risk rating that makes cybersecurity measurable and helps enterprises focus their resources in the areas that make the most difference. Combined, this information enables businesses to continuously monitor and respond to threats, strengthen their cybersecurity posture, and have confidence that they are appropriately securing the enterprise. CISOs, security operations teams, threat researchers, and information security professionals from many of the world's largest and most demanding enterprises rely on trusted insights from NSS Labs. For more information, visit www.nsslabs.com.

Sales Engineers are the primary technical resource responsible for actively driving and managing the technical sales process.  SE’s work in conjunction with the sales team as the key technical advisor and product advocate with the ability to articulate technology and product positioning to all levels of technical understanding.  Successful SE’s must be able to quickly identify technical issues, manage multiple evaluations and assure complete customer satisfaction through all stages of the sales process.  The SE role will report to the Sr. Director of Enterprise Sales.

Key Responsibilities:

• Technical Advisor: Shorten the sales cycle and help the sales team close deals with timely and accurate technical response. Create and perform demonstrations with a good mix of technical information and product evangelization.  Proactively manage trial engagements to ensure evaluators receive excellent technical care.
• Technical Sales Development: Develop and maintain a self-sufficient, confident sales team ensuring every rep has a solid, high level technical understanding of NSS Lab’s products and services.  Provide on-going technical sales training to keep the sales team well informed of new product features, roadmap information and general education of the security space.
• Product Management/Marketing Interlock – Work closely with Sales, Marketing and Product Management teams to create a continuous flow of customer experience data that can be used to improve product development, support, marketing and overall brand awareness. Assist in content development for email campaigns, white papers, community engagement, thought leadership and Webinars.

Required Skills and Experiences:

• Selling skills, technical product knowledge, closing deals, customer persuasion.
• Ability to work independently with little guidance as a vital member of a sales team, providing any/all technical product expertise.
• Plan, manage and execute customer product pilots. Hands-On troubleshooting and installation of product is required.
• Lead technical response to RFPs and RFIs by writing clear responses to commonly asked questions and gathering answers from other internal experts as necessary.
• Solid background knowledge of the Cyber Security space. SaaS experience a plus.
• A self-starter with a track record of successful, credible quota attainment in a highly transactional business-to-business (B2B) software sales environment.
• Proven track record achieving measurable inside sales goals in an automated sales environment consistently achieve/surpass quotas to ensure revenue objectives.
• 5+ years customer facing sales engineering experience with a general knowledge of various security products to include firewalls, SIEM, Intrusion Detection/Prevention, Breach Detection, Endpoint Protection, Vulnerability Management and Malware detection products.
• Excellent time management, multi-tasking, prioritization skills and ability to manage multiple concurrent projects.
• Ability to work in a high-energy team environment; team player with highest level of integrity.
• Positive and energetic phone skills, excellent listening skills, strong writing skills.
• Proficient with standard corporate productivity tools (MS Office 365, salesforce.com, etc.).

At NSS Labs, we hire innovative and talented individuals with a passion for leading-edge technology. We have a culture of innovation, where quality, originality, and “thinking outside the box” are encouraged. Our leadership fosters professional growth and support, all within a fast-paced environment.   

Located in Austin, Texas, NSS Labs offers its team members competitive compensation, medical and dental, and 401(k) benefits.