Overview:

This a great opportunity to impact the greater Sprinklr team. In 2017 we will continue to be focused on enabling field sales improve solution and process knowledge to ultimately improve close rates, increase deal size and improve rep success and retention.

Candidate profile:

The ideal candidate has experience as a Solutions Consultant at Sprinklr with at least 4 productive quarters and an interest in increasing their own sales knowledge, developing new leadership skills and contributing to the overall organization to impact sales performance.  

Knowledge/ Skills

• Solid understanding of Sprinklr’s platform and the business value Sprinklr provides
• Experience selling solutions across marketing, care, commerce, sales, and research teams and working with practitioners, managers, VPs, and C-level executives
• Knowledge of our customers, including success stories & case studies
• Knowledge of the Sprinklr org & customer engagement process
• Familiarity with our sales process, qualification methodology, and value framework (with the desire to learn more!)
• Ability to think on feet and manage groups of people, clearly setting expectations, confirming understanding, knowing what “good” looks like, and encouraging and challenging people
• Ability to learn new concepts and present back to team in a consumable and scalable way
• Strong presentation skills
• Work cooperatively and collaborate with teammates
• Embrace & contribute to key processes and practices
• Great attention to detail

Focus/Responsibilities

• Work closely with Learning and Performance Field Enablement team to learn, adopt and deliver essential training content.
• Contribute to the team’s coordinated efforts to create, update, and enhance Field Quick Start and Basic Training curriculums
• Facilitate and deliver monthly 3 day Field Quick Start Class
• Facilitate and deliver 3 day Sales Basic Training class (occurring every 6-8 weeks)
• Continuously ask for feedback and look for ways to improve the sales onboarding process
• Help with Field Enablement projects and tools including e-learning curriculum creation and enhancement (Lyearn), Onboarding Process (YOI), and Sprinkle
• Identify gaps in sales team knowledge and seek out new learning activities for sales team
• Partner with SMEs to create and deliver training content (both e-learning and in person)
• Stay connected to the field teams.  Listen, find opportunities to learn and add value.  
• Direct and oversee admin support
• Evaluate and assess attendees