Company Overview

uShip is the world’s first and largest shipping marketplace. Consumers and businesses can compare and book bids from hundreds of thousands of customer-reviewed transportation service providers, ranging from independent owner-operators to the largest freight carriers and brokers. Customers save money and service providers use their empty cargo space – everyone wins! We’re an Internet company focused on solving a real-world problem and having loads (pun intended) of fun along the way. Our service providers are even featured in A&E’s real life drama, ‘Shipping Wars.’

Since launching uShip in 2004, our mission has been to be the world’s leading online solution for shipping anything, anytime, anywhere. We are passionate about empowering buyers and providers of transportation services to efficiently conduct business on an unbiased, transparent and competitive platform.

Position Overview

uShip is currently undergoing an exciting transformation in our Design department. We are seeking strong UX/Interaction Designers who are critical systems thinkers, problem solvers, and collaborators. The UX/Interaction Designer will work with key stakeholders, product teams, and the Experience team to translate business requirements, user needs, and technical capabilities into designs that are simple, intuitive, and created with a user-centered focus.

Responsibilities

• Participate as a contributor to an interdisciplinary team that includes creative leadership, designers, scrum, product managers, software developers, and QA
• Participate in product ideation and conceptual development using an iterative, user-centered design process
• Participate in design research, including generative user research (observational studies, customer interviews) and usability/validation testing
• Communicate research findings, conceptual ideas, detailed design, and design rationale, both verbally and visually
• Produce scenarios, hero flows, design prototypes, design specifications, motion graphics, and animation effects
• Apply patterns from the uShip design language system in day-to-day design work. Maintain and extend the system as needed throughout this process.
• Produce information architectures, wireframes, and design specifications
• Have a solid understanding of visual design principles and best practices as it relates to visually communicating product function and brand identity, the design and production of screen layouts, color palettes, typography, user interface elements, and icons
• Work closely with development teams to ensure that design specifications are implemented as intended
• Plan, prioritize, and coordinate design tasks and execution of design deliverables
• Manage the design process, drive decisions, track issues, and assist in estimating resource needs and schedules
• Effectively lead and facilitate brainstorming sessions and other creative workshops
• Provide mentorship and design guidance to junior designers

Job Requirements

• At least three years of professional digital design experience that encompasses product design, e-commerce applications, and responsive web design
• Bachelor's degree in Human Computer Interaction, Information Design, Graphic Design, or a related design or behavioral science discipline
• Strong and flexible skills in interaction (UX) design and visual (UI) design
• In-depth knowledge of user interface design processes and methodology, particularly as applied to Web- and mobile- based e-commerce applications
• Up-to-date with current interaction and visual trends across touchpoints (web, mobile, etc.)
• Proficient with current design and prototyping tools such as Photoshop, Illustrator, Sketch, Invision, After Effects, Keynote
• Experience designing motion graphics with tools such as After Effects a plus
• Familiarity with capabilities and limitations of current Web technologies such as HTML, JavaScript, and CSS
• Excellent communication, organization, and teamwork skills. Must be able to work both on a team and independently.
• Ability to articulate a point of view with respect to design decisions or options and communicate rationale influencing those decisions
• Effective time management skills – ability to juggle multiple projects at once and ability to confidently estimate time required for specific tasks
• Strong project and people management skills. Must be able to function as a project leader as well as an individual contributor.
• Articulate how a singular design solution fits into an overall narrative or meets an unmet user or business need
• Team leadership skills, including the ability to mentor and manage junior designers
• Flexible design skills that bridge disciplines (interaction to visual design and vice versa) and ability to provide cross-discipline design critique
• Great attention to detail throughout the design process and into the QA process as designs make it through the development cycle
• System design skills, demonstrating the ability to define, refine, apply, and extend a design system

Why work at uShip?

Who says work can’t be fun? Not us. Not only is uShip the world’s largest online shipping market place, we’ve also got a few tricks up our sleeves to make sure our employees want to come to work every day. We know that shipping doesn’t always sound that amazing on paper, so we though a little Q&A session would help you realize you WANT to join the online shipping revolution:

Q: Can I get 100% paid employee medical/dental/life insurance? A: Done!

Q: What about 401(k) matching from day1? A: Yep! 

Q: How about ability to acquire pre-IPO stock options? A: Your wish is our command!

Q: I want a companywide team building event every first Friday of the month. A: Look no further!

Q: What about free breakfast and lunch? A: Not only do you get that, we’ll 1 up you. How about having that food cooked for you by our in-house chef?

Q: Can I bring my dog to work? A: You bet!

Q: How about the ability for senior mentorship, accessibility to the executive team, and cross-departmental projects? A: Check! Check!! and CHECK!!!

Still not convinced uShip is the place for you? Check out our culture page to see what our employees are saying about their experience at uShip and what we have to offer