Student Worker (m/f) Mobile Commerce / Support Ninja

Austin, TX

Startup Facts

Do you want to be part of a world class team that is experiencing explosive growth and changing the way people shop online?

It's all about mobile commerce!
Shopgate offers everything online retailers need to be successful in mobile. Our leading software-as-a-service (SaaS) enables online stores to easily create, maintain and optimize native apps and mobile websites for iPhone, iPad, Android Smartphones, Android Tablets and Apple TV. The abundant power of mobile commerce with just one simple integration.

With offices in the US and Europe, Shopgate is backed by a team of more than 200 passionate individuals and experienced founders and investors, who share a passion for innovation and mobile commerce while maintaining a strong focus on customer satisfaction. Our founders’ track record is distinguished by several revolutionary and commercially successful ventures. Now, we’re taking the mobile commerce market by storm!

You wanna join?

Your Tasks

Looking for the ideal place to start your career? We offer the ideal experience for anyone interested in web and mobile development, entrepreneurship and business.

Our customers‘ needs are our number one priority! We make it a point to answer all of their questions, ensure comprehensive (technical) customer support and help online merchants get on board. As a Student Worker (m/f) you will work under the direction of Shopgates Service Engineers and support the general day-to-day operations in all customer-related issues. Your responsibilities may include but are not limited to:

Assist our Service Engineers to support online merchants at the technical interface between their shops and the Shopgate system (e.g. graphics, cms files)
Assist and support our Service Engineers on urgent customer requests

Test the customers product and identify and report QA issues

Other special projects if assigned

Your Profile

• Be a Junior or Senior working on a degree in Computer Science, IT, Business Administration, or some related area
• Strong problem solving skills and the ability to adapt to sudden changes and issues
• Very organized and capable of supporting the work of others​
• Service- & result-oriented with a strong customer focus
• Ability to work independently in a fast paced environment

Application

Want to move mountains with us? Apply today! We’re looking forward to receiving your application. Make sure to include your CV, your earliest possible start date, and your salary expectations. Please enclose all documents in one PDF file and send it to [email protected] or apply online.

Your contact

Kristi Morris (Senior Corporate Recruiter)

Phone: +1 (650) 827-5588 ext. 650

E-Mail: [email protected]

www.shopgate.jobs