BigCommerce, named "Best Place to Work” in Austin in 2017 is looking for a Technical Project Manager to work with our local Billing software development teams and global stakeholders in Product and Finance. Our Global PMO Team leads projects/programs across the company, from Product Development to Marketing to Sales and everywhere in-between. You’ll be collaborating with both internal customers and external partners to help define and execute on our global roadmap.

Are you are interested in leading cross-functional teams? Do you have experience managing Agile development teams and enjoy the challenge of working in a fast-paced environment like e-commerce? Are you a go-getter who loves to get stuff done and is passionate about delivering value to end users? If so, we'd love to speak with you further!

What you'll do

• Facilitate sprint planning, standups, sprint reviews, retrospectives and release planning
• Work closely with Financial Operations and Product to understand business priorities
• Flex your project management skills in scope management, proactive risks and issues management, cross-functional/stakeholder and leadership communication
• Build and maintain working relationships with team members, vendors, and other departments involved in your projects/programs
• Prepare reports for upper management regarding status of project/program and demonstrate stellar stakeholder management and executive presentation skills
• Drive projects from start to finish and deliver value to our merchants on time, within budget and scope
• Ensure processes and tools are put in place to ensure project/program issues and feedback is properly addressed in a timely fashion
• Collaborate with colleagues within our PMO and across all other functions - both technical and not-so-technical counterparts
• Learn and grow as a Technical Project Manager with the support of the PMO organization
• Contribute to our company culture and collective best practices
• Remove impediments and creating a culture for teams to be able to deliver at their best
• Use a variety of tools such as JIRA, Confluence, Smartsheet and Google Apps

 Who you are

• 2 to 3 years experience as a technical project manager leading medium to large software development projects
• Project management, Agile development, process improvement/quality certifications are a plus (e.g. Scrum Master, PMP, Lean or Six Sigma).
• Proven work experience with demonstrated ability to manage internal and/or external development projects/programs from inception to successful implementation.
• Direct experience. You have experience and a passion for using Agile methodologies for managing projects and coaching teams.
• Self-driven. You have superior organizational skills, integrity and great follow-through on tasks. You don't get overwhelmed easily.
• Naturally curious. You're innovative, extremely creative and constantly providing ideas to optimize the process.
• Fun. You're a charismatic people person who can talk to anyone; you're flexible, fearless, and excited to help build something awesome.
• Pragmatic. You understand the awesomeness and downfalls of Agile, waterfall, and other philosophies & methodologies - and know what to apply for each situation.
• Motivated. You understand the impact of a highly-satisfied, excited crew; you are slightly obsessive-compulsive about grinding away at issues.
• Positive. You know that when like-minded, talented colleagues put their minds to achieving ambitious goals, great things happen. You bring that positivity & attitude to everything you do
• Problem Solver. You use logic, as well as imagination, to make sense of a situation and come up with an intelligent solution.
• Roll Up Your Sleeves. You have an innate, scrappy and entrepreneurial drive to get things done in a fast-moving environment where things can (and do!) change quickly, priorities compete, and you may not always have all of the details up front. Nothing gets by you.
• A utility player. You're willing to help out wherever needed.
• Bachelor’s degree in Business, Engineering, Information Systems, Computer Science or equivalent.
• Experience with Finance Systems or Billing Systems preferred but not required

BigCommerce is a robust, flexible commerce platform that provides established and emerging brands with everything they need to launch, promote, manage and scale a successful online store.BigCommerce merchants earn more than retailers on competitive commerce solutions thanks to advanced features, better site performance and streamlined business processes. Founded in 2009, the company has received more than $100 million in funding from SoftBank Capital, American Express, Telstra Ventures, General Catalyst, Revolution Growth and FLOODGATE. BigCommerce supports thousands of retailers around the world from its offices in San Francisco, Austin and Sydney.

We’re a team of smart, passionate and talented people on a mission to democratize commerce. If you’re looking to work with industry leaders and love what you do, we want to hear from you!

• An amazing company culture that doesn’t just talk values, but lives them
• Open vacation policy for salaried team members and generous accrual vacation policy for hourly team members, + paid sick time
• Competitive compensation packages and meaningful stock grants for every employee
• Comprehensive health insurance coverage that starts on day one
• Fully stocked kitchens and craft beers (don’t worry, we also subsidize gym memberships)
• Three especially cool offices in Austin, San Francisco and Sydney
• A free online store to help you live out your entrepreneurial dreams
• Employee-driven teambuilding activities like paintball, rock climbing, social sports leagues, hackathons, movie nights, river floats, etc.
• Time off for volunteering and employee-driven charity events