LegalZoom Careers In Austin, TX
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Patent Illustrator

LegalZoom
Austin
2 days ago
We are currently seeking a highly motivated candidate to join our growing Intellectual Property team.  The Patent Illustrator will use their mechanical and drafting knowledge/skills to prepare Patent Illustrations using CAD software for submission to the United States Patent and Trademark Office.

Lead Engineer, QA

LegalZoom
Austin
2 days ago
Participate in an Agile team focused on leveraging test automation for early defect detection. Lead and mentor a team of QA engineers. Create Test Plans outlining test approach and risk mitigation. Develop, maintain, run, and analyze automated tests and test results. Execute manual testing of Web and Mobile applications when applicable. Front-end and back-end testing (Selenium WebDriver, API, SQL, or similar technologies). Log and report test results, detailed defect reports. Share detailed testing reports on a regular cadence. Solid database testing skills, ability to execute advanced SQL Queries. Excellent experience with API Web Services testing (RESTful, SOAP). Troubleshooting skills.

Sr. Engineer, QA

LegalZoom
Austin
2 days ago
Participate in an Agile team focused on leveraging test automation for early defect detection. Analyze new features and help drive requirements by developing Test Plans and Test Cases. Develop, maintain, run, and analyze automated tests and test results. Execute manual testing of Web and Mobile applications when applicable. Front-end and back-end testing (Selenium WebDriver, API, SQL, or similar technologies). Log and report test results, detailed defect reports. Solid database testing skills, ability to execute advanced SQL Queries. Test API Web Services (RESTful, SOAP). Troubleshooting skills.

Lead, Salesforce Engineer

LegalZoom
Austin
1 week ago
Salesforce Lead Engineer, is a technical lead role to work on our current salesforce platform and help define and develop solutions for our B2B team. This position should be capable of managing requirements from Sales and Service cloud perspective and building solutions and implement them with hands on approach, aligning with our Salesforce release management process. This position will also be responsible working on Salesforce projects to build custom functionalities on Salesforce Lightning platform, including – Apex, Lighting, Visualforce, JavaScript, Data Model etc. The LegalZoom Salesforce platform is highly custom and complex environment – so we are looking for someone with sufficient experience in solving business problems, solution designing and development experience to work as a part of the SF development team. This is an opportunity to work on challenging and exciting projects as well as creating and enhancing our SF platform roadmap.

Change Management Specialist

LegalZoom
Austin
1 week ago
The Change Management Specialist (CMS) reports to the Sr. Manager of Sales Enablement and primarily supports LegalZoom’s Operations. Duties include content development for print and web consumption, contact center communications support, project management, and administrative support for the enterprise Salesforce Knowledge Base. The CMS regularly collaborates with the Instructional Design & Delivery, Process Improvement, Project Management, and Operations Leadership.

Director, Talent Acquisition

LegalZoom
Austin
1 week ago
Our Director, Talent Acquisition will drive the strategic priorities of our Talent Acquisition Center of Excellence. Responsibilities include: monitoring recruitment procedures -- from sourcing to hiring, managing a team of Recruiters and Recruiting Coordinators, and identifying high-potential candidates. If you have previous experience in a senior leadership position and know how to build a strong team and employer brand, we’d like to meet you.

Sr. Director, Sales Operations

LegalZoom
Austin
1 week ago
The ideal candidate will have experience operating in high-growth companies, be comfortable with driving decisions through data & analytics, creating the analysis, influencing others and be able to think critically to solve complex problems. Our Sr. Director of Sales Operations will enable and support the revenue goals and strategic objectives and will be responsible for leading the sales strategy implementation and will report directly into our VP of Sales with a strong dotted line to our VP of Customer Care. The Director of Sales Operations will also drive Sales Enablement and Workforce planning strategies across the entire organization, and also own customer experience analytics. We’re dedicated to our employees and we’re seeking an individual who brings a positive attitude, excellent soft skills and approachability. 

Retention - Account Representative III

LegalZoom
Austin
1 week ago
From day one, the Account Representative is LegalZoom’s initial connection to the customer, providing a positive customer experience, taking a consultative approach to the customer relationship, proactively identifying and closing revenue opportunities that provide additional value for our customers over time. Account Representatives breathe life into our product and service portfolio and play a critical role in bringing excellence in customer experience to the company’s top client relationships.  

Customer Care Manager

LegalZoom
Austin
1 week ago
The Customer Care Team is seeking an experienced, successful, and passionate Customer Care Manager. As a Customer Care Manager, you’re responsible for inspiring and coaching your team to provide a world class experience for our customers and employees. The challenges and opportunities of a continuously evolving business make leadership at LegalZoom Customer Care a rewarding career. It’s your job to lead the team and seek solutions and results that create a high performing work environment. By analyzing situations quickly and acting courageously, you are able to create success for the business and promote the LegalZoom brand through unparalleled customer service. You will be responsible for building and inspiring a high performing team of unique individuals who deliver positive experiences for LegalZoom customers as they begin their journey of forming businesses and protecting their families.

Product Designer (Temp 6 months)

LegalZoom
Austin
1 week ago
We’re looking for a motivated, entrepreneurial, outgoing individual to match the culture of our in-house XD team. The person must be detail oriented with a solid understanding of the facets of product design, including working with an established brand, design system, wireframes and using data to inform design.