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Associate Technical Support Engineer

Khoros
Austin
1 day ago
+52
Monitor requests through multiple channels including cases and phone, provide support and respond to queries from our customers in an accurate and timely manner. Escalate problems to the correct teams where appropriate. Resolving simple requests without needing to escalate. Identifying documentation requirements in our knowledge base. Maintaining our high standards for customer communication and response times. Engaging in training opportunities on our products and key technical areas.

Machine Learning Engineer

New Knowledge
Austin
1 day ago
+38
Work with data scientists to deploy and build machine learning models. Interface with research teams to help build APIs to make our models accessible. Understand how machine learning models work, and how they could possibly apply. Build test frameworks to ensure reliable prediction outputs. Interface with Devops to build deployment tools to automate ML model deployments.

Software Application Engineer

Khoros
Austin
1 day ago
+52
As a Technical Consultant, you are essential to our customers' success by designing and implementing Khoros' solutions optimally for their needs. On a day-to-day basis, you will be responsible for: understanding customer goals and guiding them to appropriate technical solutions; designing, implementing, and co-developing these solutions; contributing to pre-sales efforts (feasibility, scoping, analysis, estimation); working with colleagues, as needed, throughout the design and delivery lifecycle.

Brand Account Manager

New Knowledge
Austin
1 day ago
+38
You're looking for a team where you can drive decisions, be challenged, investigate and explain complex problems for our clients. You want to collaborate with smart, creative, and energetic people. You're comfortable with being uncomfortable. You look for projects where you can learn new technologies and techniques. You're comfortable working with data, synthesizing information from a variety of sources, and communicating your findings to decision makers. If this sounds like you, you sound like someone we want on our team.

Customer Support Specialist 1

GoDaddy
Austin
2 days ago
+28
The Customer Success Team is at the core of GoDaddy’s mission. Our team works hand-in-hand with local business owners to understand their business, communicate the value of our products to them, and deepen our long-term relationship. From day one, the Customer Success Team is GoDaddy’s connection to the customer, providing a positive onboarding experience, communicating via email and phone to ensure that we exceed customers’ expectations, and acting as an ambassador of the GoDaddy brand. The Customer Success Team is also responsible for taking a consultative approach to the customer relationship, proactively identifying and closing revenue opportunities that provide additional value for our customers over time.

Paid Search Strategist (PPC/SEM)

Effective Spend
Austin
4 days ago
+39
Join a growing company that was named a Best Places to Work by the Austin Business Journal! Effective Spend is looking for a digital marketing professional with 1+ years of hands-on experience managing paid search advertising campaigns. The right candidate exhibits a true passion for digital marketing and excellent communication and people skills. In our PPC department, you’ll have the opportunity for promotion as you master new areas of

Sr. Business Systems Analyst

Khoros
Austin
4 days ago
+52
Our Business Applications team is looking for a Senior Business Systems Analyst to join our Austin office. As a Sr. Business Systems Analyst, you'll have the opportunity to work in an environment where no two days are alike - no same old, same old here! Collaborating with business sponsors on various projects from deploying new systems to enhancements of existing enterprise applications is all in a day's work. You'll have an integral part in managing systems across various business units while providing prompt and complete resolution to technical challenges and business issues.

Software Engineer – Front End

GoDaddy
Austin
4 days ago
+28
• Write great code and create unit and integration tests that prove it. • Participate in agile concepts such as daily stand-up meetings, task tracking boards, design and code reviews, automated testing, continuous integration and deployment. • Participate in ensuring a high quality and performant system that engages and delights customers. • Understand the nuances between browsers and provide advice and guidance to other developers on handling those nuances. • Perform code reviews and participate in suggesting and supporting coding best practices. • Build reusable code and libraries for future use.

Project Manager

Khoros
Austin
5 days ago
+52
Job Description As a Project Manager at Khoros, you will be responsible for the successful delivery of our customers' projects. Do you enjoy working with customers to bring their vision to life? Are you organized, articulate, and detailed oriented? Do you have the hard skills necessary to drive a project schedule and soft skills necessary to satisfy the customer while doing it? If so, then we've got the dream job for you! We are seeking an

Customer Success Representative

OutboundEngine
Austin
5 days ago
+21
In the Customer Success Representative role, you are responsible for all aspects of customer care, including but not limited to: onboarding new customers, following up after initiation of services and continued support throughout their partnership with OE. You are responsible for cultivating the relationship with the customer by continually educating them on the benefits of additional services, assisting customers via phone or email by answering questions and resolving issues in a timely manner. This is one of the most important positions in the company, to be successful you must be a self starter, 100% customer focused, detail oriented, organized and strive to learn new things on a daily basis!

Software Development Manager - Security

GoDaddy
Austin
6 days ago
+28
• Directly manage and lead senior, mid and junior developers. Ensure they are successfully executing specified designs to the internal standards set for engineering product. • Guide professional development of your software engineers through coaching and mentoring. • Assist with establishing standards and processes within the Engineering group in order to continuously improve their consistency, predictability, and efficiency. • Write great code and create unit and integration tests that prove it. • Participate in ensuring a high quality and performance system that engages and delights customers.

Marketing Programs Manager

Khoros
Austin
6 days ago
+52
Khoros is looking for a demand generation Marketing Programs Manager who's passionate about owning a diverse marketing mix of tactics to drive pipeline and revenue. This person is responsible for the strategy, alignment and execution of Khoros campaigns. The ideal candidate is a strategic marketer with a creative mind and a penchant for all things data and measurement, exhibiting agility as learnings surface. This role requires a team leader who

Pricing and Contracts Office Analyst

Khoros
Austin
1 week ago
+52
In this role, you will help to accelerate deal cycles to close and maximize revenue by partnering with Sales in proposal-building, pricing, quote generation, and opportunity management. This is all in the effort to structure profitable and compliant transactions to the mutual benefit of Khoros and its Customers. You will also help manage and lead weekly calls for review of strategic deals and approvals of discounts and concessions.

Account Manager

GoDaddy
Austin
1 week ago
+28
Serve as the principal point of contact for a group of customers, communicating with them via phone and email. Help customers navigate the onboarding process, building trust in the company and ensuring they get off to a great start. Maintain strong relationships with customers, reaching out to them on a regular basis, and responding quickly to inbound inquiries. Communicate the work that GoDaddy is doing to help our customers’ attract and retain more business. Provide personalized support that aligns with our company brand and voice, directly impacting our customer retention. Take ownership of your results by driving high-quality customer service resulting in meeting or exceeding the monthly goals associated with the Account Manager role every month. Develop and maintain deep expertise of Main Street Hub products and best practices to provide value to customers. Be empowered to think independently and critically, going above-and-beyond to deliver the right solution for each customer.

Senior Back End Software Engineer - Data Platform

GoDaddy
Austin
1 week ago
+28
Solve technical problems that few have solved before – no one else helps Local Businesses the way we do! Participate in the decision-making progress – we want you to speak up! Mentor your team members to share your passion for software, your appreciation for engineering discipline, and your respect for the craft of software development. Take on the challenge of making what you build higher quality, faster, and more scalable. Have a direct impact on the company’s top line performance.

Digital Consultant, GoCentral

GoDaddy
Austin
1 week ago
+28
As a Consultant, you are personally responsible for helping the customers in your account base thrive online. You will work with your small business customers to determine their goals, evaluate their current web presence, and chart a strategy to leverage GoDaddy services to achieve success. The right candidate has a love of helping others and the confidence to guide customers into their recommendations. Consultants will provide a Do It With You level of support, teaching and coaching their customers to get the most out of their GoDaddy services.

Customer Onboarding Specialist

GoDaddy
Austin
1 week ago
+28
The Onboarding Team is core to GoDaddy's products, and Platform Operations Specialists are technical experts who set our customers up for success on their social media and review platforms. We research their online presence, update all information on their platforms, and troubleshoot technical platform issues for our customers. We’re a team of high-achieving, detail-oriented problem solvers who come to work every day excited to make our customers’ lives a little less complicated. We also collaborate with other teams within GoDaddy to better understand our customers’ needs and ensure they receive seamless service. In short, we’re a fast-moving team of hardworking individuals with an unparalleled passion for helping local businesses connect with their customers.

Head of Guided Products & Services Sales and Marketing

GoDaddy
Austin
1 week ago
+28
The Guided Products & Services (GPS) business is one of the key investment and growth areas at GoDaddy and includes our Professional Website Services (PWS) and GoDaddy Social (formerly known as Main Street Hub), as well as an emerging line of new services. GoDaddy customers are engaged in over 53 million entrepreneurial endeavors, and at least 40% will hire someone to build them a site. Even more will struggle without help or under-utilize the marketing tools at their disposal due to lack of time, know-how, or confidence. As the Head of GPS Sales & Marketing, you will be the audience leader for these customers who need a little more hands-on help, and responsible for growth and performance of this segment.

Product Manager - Growth

GoDaddy
Austin
1 week ago
+28
In this role, you'll be joining the Growth Team in the Presence and Commerce group, a team comprised of product and engineering leaders who share a passion for driving next-generation products that customers love to use and that generate measurable results for their businesses. You will be focused specifically on creating and optimizing effective free-to-paid conversion experiences and developing new ideas for helping customers unlock value for our next-generation web presence product. You will work closely with, and influence, user acquisition, engagement and retention.

Sales Representative (Veterans Only)

GoDaddy
Austin
1 week ago
+28
Reach out to awesome local businesses nationwide. Sell our unique product in a high-activity, high-energy environment. Build and manage your pipeline from cold calling to close in Salesforce.com, setting aggressive goals and achieving them. Develop top performer sales skills with our training and mentorship programs. Thrive with the support of your teammates in daily/weekly meetings and fun team challenges. Earn additional prizes by working hard and having fun.

Senior Product Manager - Websites

GoDaddy
Austin
1 week ago
+28
As Senior Product Manager for “Do-It-For-You” Websites, you will lead the effort to bring professional, authentic, and high performing websites to the masses, using our unique combination of world-class software, operational excellence, and a nationwide network of professional photographers. In this role, you will be responsible for charting the course for a new generation of low-cost professional website products and services that deliver measurable business results for small business owners and save them time in the process. This role requires deep empathy for entrepreneurs, consumers, and internal operations teams alike as well as a high capacity for cross-functional teamwork.

Sales Representative

GoDaddy
Austin
1 week ago
+28
Reach out to awesome local businesses nationwide. Sell our unique product in a high-activity, high-energy environment. Build and manage your pipeline from cold calling to close in Salesforce.com, setting aggressive goals and achieving them. Develop top performer sales skills with our training and mentorship programs. Thrive with the support of your teammates in daily/weekly meetings and fun team challenges. Earn additional prizes by working hard and having fun.

Senior Software Engineer - Web and Mobile

GoDaddy
Austin
1 week ago
+28
We seek a full-stack engineer with a front-end focus to be a part of our team working on the next major version of user experiences for our customers. Our team is responsible for the highest-trafficked web and mobile experience our customers land on after sign in. We are passionate about evolving this customer experience through enhancement and experimentation. We focus on quality to ensure a great experience that can be continuously improved over time. The development stack spans both Web (React) & Native (React Native) along with modern front-end, back-end, and automation technologies including ES6, Express, Node.js, Redux, Jest, WebdriverIO (WDIO), Kubernetes, Lamda, and Jenkins.

Senior Software Development Engineer - Full Stack

GoDaddy
Austin
1 week ago
+28
Collaborate with a diverse background of engineering, product, and operations team members to deliver the best solution for our customers. Solve technical problems that few have solved before – no one else helps Local Businesses the way we do! Spend about 60% of your project time on front end code, and 40% on back end code. Participate in the decision making progress – we want you to speak up! Mentor your team members to share your passion for software, your appreciation for engineering discipline, and your respect for the craft of software development Take on the challenge of making what you build higher quality, faster, and more scalable. Have a direct impact on the company’s top line performance.

Manager, Business Process Strategy

GoDaddy
Austin
1 week ago
+28
Create and manage a roadmap of strategic imperatives that drive improvements in the customer experience journey and operational workflow. Be a relentless advocate for the Services organization by driving process and optimization standards in support of a best-in-class operations and customer experience. Guide your team to prioritize all shapes and sizes of work based on a set of principles and a common framework. Partner with operations, product and engineering stakeholders to establish strategic team plans and goals. Communicate clearly and often with stakeholders to understand and align on priorities in a changing business environment. Coach a team of analysts to continuously improve their skills and impact on GoDaddy Services while growing their careers and aspirations as they balance the right level of challenge with their skillset. Lead by example in owning initiatives from inception to impact. Build strong relationships and partnerships across GoDaddy’s global organization.

Senior Product Designer

GoDaddy
Austin
1 week ago
+28
As a Senior Product Designer you will be a fundamental member of our Product Design team working alongside some of the best product, engineering, design, marketing and operations talent in the city. This is a unique opportunity to join a growing team and help entrepreneurs around the world build, manage, and grow their business. You will be working on Do It For You (DIFY) services and crafting engaging experiences across GoDaddy’s ecosystem.

Social Media Specialist, Brand Onboarding

GoDaddy
Austin
1 week ago
+28
Brand Specialists are responsible for all creative work performed during customer onboarding. As a Brand Specialist, you’ll research a business and translate your findings into a branding kit and marketing plan. These materials give each customer an understanding of how we’ll represent them online and serve as a foundation for all content-creating teams.

Associate Strategist (Social Media)

Khoros
Austin
1 week ago
+52
Khoros is seeking an Associate Strategist to add to our growing professional services team. Associate Strategists are mix of social media expert, media planner and analyst who can counsel Khoros customers on best practices. They can work independently with little oversight, both on their specific assignments but also across disciplines for larger team deliverables. Associate Strategists have started to develop an area of expertise but are still proficient across all types of social (paid, content, community management, analytics, etc.).

Customer Support Specialist II

GoDaddy
Austin
1 week ago
+28
Take ownership of your results by driving high quality customer service resulting in meeting or exceeding the monthly goals associated with the role every month. Be empowered to think independently and critically, going above-and-beyond to deliver the right solution for each customer. Able to work autonomously on day-to-day work and special projects or initiatives. Out of office coverage for account managers including but not limited to all inbound phone calls/emails, as well as completing or scheduling performance kits, marketing kits, or update calls. Take ownership of assigned pooled accounts and provide proactive quarterly outreach in attempts to retain and possibly upgrade customers to a higher service level. Perform other assigned tasks that will be designated to level 2 as needed and handle Level 1 work as necessary.

Digital Marketing Specialist

Khoros
Austin
1 week ago
+52
Khoros is looking for a Digital Marketing Specialist to help expand the brand's marketing capabilities related to an already robust digital offering. This position will report to the Senior Manager of Marketing Operations and will collaborate with various teams within the company including, Demand Generation, Event Marketing, Sales, and Design on a regular basis.

Events Marketing Manager

SOCi Inc.
Austin
1 week ago
+21
SOCi is looking for an Events Marketing Manager to join our growing Austin based marketing team to help us achieve our next stage of rapid growth.   In this role you will be leading the Company’s event-based marketing efforts and partnering directly with the Sales and Leadership teams to grow SOCi brand awareness and quality lead volume through strategic event initiatives. We’re looking for a high-energy, proven marketing professional who will develop and implement an events plan which helps establish our brand as a leader in the space while delivering tangible results by meeting or exceeding monthly and quarterly lead and sales opportunity goals.

Full Stack Engineer

Khoros
Austin
1 week ago
+52
Khoros in Austin is looking to add more stellar Full Stack Software Engineers to our already-awesome engineering team. The software we build is an event-driven application that consumes big data streams from the major social networks (Facebook, Twitter, Instagram, etc.). With it, companies can scale their conversations on those networks with consumers allowing them to read and respond within just a few minutes. We currently manage over 500k social conversations a day.

Backend Engineer (Junior)

Khoros
Austin
1 week ago
+52
 A software engineer who loves creating and shipping products.  An effective communicator who listens empathetically and articulates ideas well.  Committed to your continued learning and growth as a technologist.

Backend Engineer (Mid/Senior)

Khoros
Austin
1 week ago
+52
A software engineer with industry experience who loves creating and shipping products.  An effective communicator who listens empathetically and articulates ideas well.  Committed to your continued learning and growth as a technologist.

Strategic Services Account Executive

Khoros
Austin
1 week ago
+52
As the Strategic Services Account Executive, you will drive Spredfast + Lithium Strategic Services opportunities to closure by leading deal development and management. You'll work with our Social Strategy team as you determine how to structure deals, develop SOWs and MSAs as well as manage the deal from scoping to approval and order. This is an overlay sales role requiring core technical expertise and an understanding of social business and marketing strategy.

Account Executive (Inside Sales)

New Knowledge
Austin
1 week ago
+38
Build and own integrated portfolio plan to prioritize activities targeted at named prospects. Partner with Sales Development Reps to execute against named prospect list and targeted pursuits. Develop business plans, which align to the assigned geographic and business needs. Ensure successful follow through of sales cycle by maintaining accurate activity and information in Salesforce. Meet virtually with qualified leads to better understand customer needs and provide proposals. Lead efforts to create a proposal for a solution to prove value add. Leads the negotiation, closure, and documentation of customer contracts and renewals (for customers with growth potential). Exceed revenue quota goals on a monthly, quarterly, and yearly basis.

Content Creator

New Knowledge
Austin
1 week ago
+38
You're looking for an adventure where you can tackle complex problems, drive change, and represent a powerful and novel product. You want to collaborate with people that creatively solve problems, make decisions with conviction and nerd out about the internet. You’re comfortable with being uncomfortable, and you thrive in an environment based on continual improvement. You aren’t afraid to try new things and make mistakes. If this sounds like

Product Marketing Manager

New Knowledge
Austin
1 week ago
+38
You're looking for an adventure where you can tackle complex problems, drive change, and represent a powerful and novel product. You want to collaborate with people that creatively solve problems, make decisions with conviction and nerd out about the internet. You’re comfortable with being uncomfortable, and you thrive in an environment based on continual improvement. You aren’t afraid to try new things and make mistakes. If this sounds like

Junior Account Executive

OutboundEngine
Austin
1 week ago
+21
We're looking for competitive, ambitious, high-energy sales people to join our stellar inside sales team and help us continue our rapid growth! If you’re interested in aggressive career path opportunities, an incomparable compensation plan, awesome perks and spiffs, enriched sales education and leadership development programs, as well as a celebratory and positive work culture – we want to meet you! We are targeting candidates with 0-2 years of cold calling experience, closing experience, experience selling in a SaaS environment and experience selling for a software company.

Sr. Account Executive

OutboundEngine
Austin
1 week ago
+21
We're looking for competitive, ambitious, high-energy sales people to join our stellar inside sales team and help us continue our rapid growth! If you’re interested in aggressive career path opportunities, an incomparable compensation plan, awesome perks and spiffs, enriched sales education and leadership development programs, as well as a celebratory and positive work culture – we want to meet you! We are targeting candidates with at least 3 to 5+ years of cold calling experience, experience selling in a SaaS environment and experience selling for a software company.

Account Executive

OutboundEngine
Austin
1 week ago
+21
We're looking for competitive, ambitious, high-energy sales people to join our stellar inside sales team and help us continue our rapid growth! If you’re interested in aggressive career path opportunities, an incomparable compensation plan, awesome perks and spiffs, enriched sales education and leadership development programs, as well as a celebratory and positive work culture – we want to meet you! We are targeting candidates with at least 3 to 5+ years of cold calling experience, experience selling in a SaaS environment and experience selling for a software company.

Enterprise Customer Account Executive

Khoros
Austin
1 week ago
+52
As an Enterprise Customer Account Executive, you will work closely with Khoros customers, helping them understand the value of our solutions and platform. The successful candidate will understand the customer's definition of business value and be able to challenge them to think about new ways to differentiate and transform their business. You'll be able to inspire customers by providing thought-provoking and consultative strategies to help some of the world's most iconic brands to better engage with their customers. The perfect candidate is an intelligent team player with high-energy and a strong interest in social business. As part of the Vista Equity family, you'll receive best in class development opportunities and the ability to work with customers like Google, Microsoft, Disney and Sprint.

Social Media Strategist

Khoros
Austin
1 week ago
+52
Khoros is seeking a social media Strategist to add to our growing professional services team. The mission of a Strategist is to provide Khoros customers with specialized expertise and support to unlock the most value possible from their social programs and the Khoros platform.For this specific role, the ideal candidate is a mix of team lead, project manager, social care expert, and analyst who can counsel Khoros customers on best practices,

Marketing Programs Specialist

Khoros
Austin
2 weeks ago
+52
This role requires a team player who is comfortable working cross-functionally and juggling multiple priorities. This person will be responsible for contributing to the building of integrated programs designed to drive new inquiries, increase lead engagement and accelerate pipeline progression. The Marketing Programs Specialist will own the execution, tracking and measurement in partnership with other marketing team members, and Sales, and work with the Head of Demand Gen on optimizing the program.

VP of Engineering

New Knowledge
Austin
2 weeks ago
+38
You're looking for an adventure where you can tackle complex problems, drive change, and lead teams of talented engineers and data scientists to build new software and data products. You want to collaborate with and mentor people that creatively solve problems, make decisions with conviction and nerd out about the internet. You’re comfortable with being uncomfortable, and you thrive in an environment based on continual improvement. You aren’t

Data Scientist

New Knowledge
Austin
2 weeks ago
+38
You're looking for an adventure where you can tackle complex problems, drive change, and help build the next generation of machine learning tools for detecting malicious and inauthentic behavior online. You want to collaborate with people that creatively solve problems, make decisions with conviction and nerd out about the internet. You’re comfortable with being uncomfortable, and you thrive in an environment based on continual improvement. You aren’t afraid to try new things and make mistakes. If this sounds like you, we want you on our team!

Senior Full Stack Engineer

New Knowledge
Austin
2 weeks ago
+38
3+ years writing full stack software solutions. Proficient developing in either Node.js or Python. Comfortable with modern UI Javascript frameworks (React, Angular, etc). Experience with cloud-based distributed systems. Experience in an Agile project delivery life-cycle. Experience with any of the following are a plus: Docker, Kafka, React, Machine learning libraries. Skills and personality to operate effectively in a very fast-paced, complex business. Comfortable independently learning things you haven’t done before. Enjoys working as part of a team or on your own.

Sales Development Representative

New Knowledge
Austin
2 weeks ago
+38
You're looking for an adventure where you can tackle complex problems, drive change, and sell a powerful and novel product. You want to collaborate with people that creatively solve problems, make decisions with conviction and nerd out about the internet. You’re comfortable with being uncomfortable, and you thrive in an environment based on continual improvement. You aren’t afraid to try new things and make mistakes. If this sounds like you, we

Associate Analyst (Social Media)

Khoros
Austin
3 weeks ago
+52
The Associate Analyst will also be responsible for managing and executing analyses to evaluate social content performance, identify notable trends in the social landscape and uncover opportunities to improve social marketing performance This role will also assist with the development of research-backed social media marketing playbooks, establish channel-specific KPIs for measurement programs and execute paid social media optimization analyses. The ideal candidate has demonstrated experience creating and executing reports and optimizing social media campaigns on behalf of a brand or media company. Required qualities include a high level of comfort with data management (gathering, organizing and analyzing data) and ability to develop reports with a minimal guidance or oversight.