Jobs at Social Solutions
15

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All Jobs
Data + Analytics
Dev + Engineer
Marketing
Operations
Project Mgmt
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Lead Data Scientist

Social Solutions
Austin
8 hours ago
+26
The Data Science team proactively leads and collaborates to identify the most valuable problems to solve, constructs a Roadmap to delivery, and executes our plan. The Lead Data Scientist will build and own the Data Science Roadmap in conjunction with the Product team at Social Solutions. Outputs from the Data Science team models will feed into the Product portfolio, aiding tens of thousands of service providers in their decision-making processes. The Lead Data Scientist will be a player/coach on the team, mentoring and leading analysts while delivering these incredibly valuable outputs across our organization. This role will also have direct involvement with the leadership team at Social Solutions, providing strategic guidance as well as tactical deliverables.

Vice President Client Success

Social Solutions
Austin
1 day ago
+26
Over 90% of our revenue comes from our existing customer relationships. Therefore, Customer success and retention is absolutely vital to our long-term profitability. We will not be successful unless our customers are receiving significant value from our services. As such, we need a senior executive to own driving success for our customers as well as optimizing our recurring revenue. As a member of the Senior Leadership Team, this role includes responsibilities for Customer Success activities (e.g., on-boarding, adoption/expansion, advocacy, retention, renewals, and supporting our sales team with up-sells/cross selling, etc.) and financial responsibly over recurring revenue.

Systems Administrator

Social Solutions
Austin
2 days ago
+26
Manages the day-to-day operations of the SSG host computers by monitoring system performance, configuration, maintenance and repair. Ensures that records of system downtime and equipment inventory are properly maintained. Applies revisions to host system firmware and software. Works with vendors to assist support activities. Develops new system and application implementation plans, custom scripts and testing procedures to ensure operational reliability. Trains technical staff in how to use new software and hardware developed and/or acquired. Performs troubleshooting as required. As such, leads problem-solving efforts often involving outside vendors and other support personnel and/or organizations.

Inside Sales Representative

Social Solutions
Austin
3 days ago
+26
Are you an energized and enthusiastic "hunter" who is thriving to expand their sales career to the next level at an industry-leading organization? Are you a savvy inside sales representative who is a natural closer? Do you like money? If so, keep reading! What You'll Do Develop new leads through research, cold-calling, networking and strategizing with contacts and prospects for nonprofit agencies within your territory Maintain a healthy pipeline

Inside Sales Representative

Social Solutions
Austin
3 days ago
+26
Are you an energized and enthusiastic "hunter" who is thriving to expand their sales career to the next level at an industry-leading organization? Are you a savvy inside sales representative who is a natural closer? Do you like money? If so, keep reading! What You'll Do Develop new leads through research, cold-calling, networking and strategizing with contacts and prospects for nonprofit agencies within your territory Maintain a healthy pipeline

Account Manager

Social Solutions
Austin
5 days ago
+26
Establish and Maintain Relationships with Key Accounts. Develop & Execute Continuous, Client-Based Communications Strategy. Consult and Advise Software Users for maximum utilization. Manage Critical Needs Analysis, Value Proposition Design and Solution Formulation. Develop Strategic Account Plans for Existing Customers to Project 3-5 year growth terms.

Sales Representative

Social Solutions
Austin
1 week ago
+26
What You’ll Do Develop new leads through research, cold-calling, networking and strategizing with contacts and prospects for nonprofit agencies within your territory Maintain a healthy pipeline through follow-up calls, emails and social media Present and demonstrate product via GoToMeeting Manage a business plan for a designated geographical region by keeping prospect records current and active in Salesforce Meet monthly, quarterly and annual revenue goals

Software Engineer

Social Solutions
Austin
1 week ago
+26
What You'll Do Write, test, and maintain awesome code. Delight our clients by creating awesome cloud software. Collaborate with your peers in Product Development. Innovate! Find new and exciting ways to use emerging cloud technologies to improve our web based products. Teach! Coach your more inexperienced peers on all aspects of being a world-class software developer. Maintain up-to-date knowledge of new technologies and their applicability to Company products.

Services Solutions Consultant

Social Solutions
Austin
1 week ago
+26
The Solution Architect works closely with Project Managers, Implementation Consultants, Form Builders, Developers (and other resources as needed) to assess, design and implement SSG's largest and/or most strategic customers. The primary responsibility of the Solution Architect is to design the vision and detailed design the solution that meets the customer's complex requirements taking into consideration interfaces, data migration, customizations, and other diverse elements of the total solution. This role will establish, use, and educate others regarding best practices in the application(s). This role is responsible for the overall customer-specific solution's quality, scalability and usability, providing oversight for the design of an enterprise system that meets and exceeds customer expectations. Solution Architects are expected to acquire and maintain expertise in the full suite of ETO and/or Apricot products, modules and features such that new, creative and previously unchartered paths to achieving customer requirements are pursued. Architects will serve as key team members for major implementation projects, with oversight responsibility for the work of a group of Implementation Consultants.

Project Manager

Social Solutions
Austin
1 week ago
+26
Coordinate internal resources and third parties/vendors for the flawless execution of projects. Ensure that all projects are delivered on-time, within scope and within budget. Develop and maintain positive relationships with customers, colleagues and sub-contractors. Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility. Ensure resource availability and allocation. Develop a detailed project plan to track progress. Use appropriate verification techniques to manage changes in project scope, schedule and costs. Measure project performance using appropriate systems, tools and techniques. Report and escalate to management as needed. Manage the relationship with the client and all stakeholders. Perform risk management to minimize project risks. Establish and maintain relationships with third parties/vendors.

Engineering Manager

Social Solutions
Austin
1 week ago
+26
Own, oversee, and execute the development, testing, deployment, and delivery of large-scale software applications. Mentor and coach a team of software engineers. Recruit, retain and develop exceptional engineering talent. Deliver robust and scalable solutions, incorporating in new technologies as appropriate. Use Agile project management methodologies to provide technical leadership and project management for all aspects of the software development lifecycle (SDLC). Ensure successful and timely completion of projects. Cultivate a positive company culture that values cross team collaboration and trust.

Sales Training Manager

Social Solutions
Austin
2 weeks ago
+26
Our Sales Training Manager is a strategic leader, reporting directly to the CRO. This position will help drive organizational change, continuous improvement and skill development, improve employee engagement, and be a part of the inner circle of senior sales leadership at Social Solutions. This is not "just" a training role! Have a successful track record in sales? Want to join one of the most dynamic software companies in existence? Apply to

Software Developer

Social Solutions
Austin
2 weeks ago
+26
Social Solutions' rapidly growing Software Engineering team is looking to hire a Full Stack Software Engineer. This role focuses on the design, development, and deployment of our SaaS software platform solutions. Applying a strong technical and product lifecycle understanding, this Engineer will partner with other developers and technology operations teams to create and maintain Social Solutions' software products.

Marketing Operations Specialist

Social Solutions
Austin
2 weeks ago
+26
Be the go-to expert in our Marketo instance so that our program execution and use of the tool meets process standards for accurate, efficient reporting and lead generation. Own the administration of our MarTech tools including managing user access, process governance, and providing insight to improve the use of these tools. Work closely with marketing leadership and sales operations to ensure marketing database is clean, complete and organized to enable advanced segmentation. Monitor and measure the success of all KPIs, including campaigns / nurture programs, against organization goals, continuously striving for improvement. Create and implement scalable processes to drive team efficiency, and maintain policies and procedures documentation. Collaborate with marketing and sales team to ensure leads are flowing to sales efficiently and the programs are being credited appropriately. Maintain weekly, monthly, quarterly, and annual trend and metrics reports to help measure operational success and opportunities for improvement. Go beyond maintaining our data to truly understand and interpret it so that we can improve our marketing performance through data-driven decisions.

Director, Enterprise Sales

Social Solutions
Austin
3 weeks ago
+26
We're looking for a mission and results driven coach and mentor who leads with conviction and enjoys developing sales professionals into over achievers. You're polished when it comes to assisting in the sales process and driving the team towards high sales performance. This innovative leader will manage a team of 5-7 Enterprise Sales Executives who are responsible for developing and closing new business opportunities with prospects within their