Teams at Spectrum

Responsible for providing technical support and data analysis to triage outages and technical issues related to hardware, software, and business functionality for customers and end users. Acts as a liaison between various teams to resolve issues and escalate as needed. Monitors and analyzes service queues, call volume thresholds, and customer communications. Handles high-priority events and leads communication desk conference bridges. Evaluates departmental processes and identifies areas for improvement. Supports Outage Management tasks and collaborates with IT and network operations teams.

As the Managing Director at Spectrum News, you will lead a team of journalists, direct editorial content, and make data-informed decisions to engage audiences. The role requires 8+ years of newsroom management experience in a digital publishing environment.

The Business Account Executive is responsible for selling primary and ancillary communications solutions to small and medium-sized businesses within a specified territory. They achieve sales and revenue goals through prospecting for new customers and selling bundled services. The role involves developing and implementing a Territory Plan, focusing on generating new Internet, voice, and video customers.