Account Manager

| Austin
What we do:
TrendKite is transforming the way the world views earned media - and we’re making life better for PR professionals in the process. Our platform harnesses big data and analytics to easily measure the impact news coverage has on a brand’s reputation, website traffic, and business goals. As a venture backed, high traction startup, we’re disrupting a huge existing market while helping companies like Nike, Google, Delta, SXSW and hundreds more turn PR coverage into real business impact.
Our Culture:
The TrendKite team is smart, passionate, and loves the hands-on hard work it takes to build a great company. As a company, we work hard, play hard, and do everything we can to make our customers wildly successful. We're a motivated group with a passion for start-ups and the wild but rewarding ride they entail. Enjoy doing stuff outside of the office? Us too! We celebrate our successes outside of work and take care of our people with solid benefits. 
Our tight-knit team of Account Managers are responsible for the successful management of renewals, upsells and cross-sells within their own portfolio of TrendKite clients. This position requires superior written, organizational and communication skills, as Account Managers function as liaison to multiple TrendKite departments such as customer success and product management. This role is both sales-centric and consultative in order to ensure clients are provided with a best-in-class experience. Quota-carrying background is a must. 

What you'll do at TrendKite:

  • Own the TrendKite client relationship within personal book of business across the client-lifecycle, from on-boarding to renewal
  • Proactively facilitate regular meetings with clients to present new product/feature offerings and insightful recommendations
  • Independently identify opportunities to increase clients’ revenue commitment through thoughtful upsells and cross-sells
  • Consistently represent and convey TrendKite's culture and values in all client and partner interactions
  • Hit and exceed both monthly sales quotas

What you MUST to bring to the table:

  • 3 years SaaS technology experience owning renewals and upsells
  • 4 year Bachelor's degree
  • US Citizen or Permanent Resident (We will not sponsor at this time)
  • Innate hunger, self-motivation and work ethic
  • Positivity and desire to uplift and share knowledge with those around you
  • Adaptable but organized- We're a start up! You've got to be OK with being on your toes at times but able to maintain focus within your day-to-day activities to reach goals
  • Stellar communication & time management skills both over the phone and in writing
  • Past examples of renewals, up-sells, cross-selling and reducing churn- MUST be used to carrying a monthly quota 

Bonus if you have:

  • Salesforce CRM experience
  • Past startup experience
  • Experience in or strong understanding of PR
  • Sold to midsize and larger complex companies

How we'll value you as a team member:

  • Competitive pay- work hard and we'll take care of you
  • Medical, Dental & Vision for you and your family- we help you out with the cost!
  • Company paid life insurance - just in case
  • Stock Options- we're all owners in the company
  • Enjoy our vacation policy – there is no policy, balance matters
  • Bites and Bytes Fridays - enjoy catered lunch while learning about our company and our industry 
  • Stay fueled up with snacks, gourmet coffee, fancy beer (two on tap along with cold brew coffee and kombucha) and a stocked fridge and pantry for a quality meal
  • Free Parking- worth its weight in gold in downtown Austin
  • Celebrate wins with us- we've rented out a theatre for Star Wars, a party boat on Lake Austin, a custom-cocktail bar over the holidays and plenty more
  • Results-oriented culture in a casual work environment
  • Employee referral program- work alongside people you know are great

TrendKite is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment.All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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800 Brazos Street Suite 340 , Austin, TX 78701
800 Brazos Street Suite 340 , Austin, TX 78701

Perks of working here

Commuter Benefits
Health Benefits
Stocked Kitchen
Unlimited PTO
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