AR Collections Manager
Accruent is growing with a newly created position on our accounting team. We are seeking an AR Collections Manager to manage the Company’s collections function. You will be responsible for collecting on the Company’s outstanding accounts receivable, creating reporting metrics, developing targets for the collections team and implementing best practices. You will build, mentor and develop the collections team. The ideal candidate will be highly motivated and have a passion for customers, building those relationships while collecting on outstanding AR. If you are self-driven, enjoy working in a team environment, have a pioneering spirit and enjoy helping others be successful, Accruent may be a fit for you.
ESSENTIAL DUTIES & RESPONSIBILITIES
- Manage cash application, accounts receivable and collections functions of the Company
- Actively collect past due invoices, including resolving billing issues with assistance from the accounting, operations and sales team
- Manage and mentor the collections team
- Educate and train the collection team on best practices of collections
- Close collaboration and engagement with the sales team
- Develop reports, metrics and targets to motivate the collections team and show proven results to management
- Be an advocate of the customer and sales team, while adequately protecting company risk
- Ensure timely AR collections from customers and maintain the lowest-possible DSO level
- Assist with invoicing
- Ensure all processes are scalable and efficient, drive continuous improvements and streamline processes
- Implement effective collection and escalation procedures
- Determine and enforce credit and collection policies for the Company
- Integrate acquisitions into the Company’s systems and processes
- Verify proper sales/use tax is being billed to customers
KNOWLEDGE, SKILLS & ABILITIES
- Experience in software or technology company
- Experience with acquisitions and integrating acquired companies
- Experience with international customers in foreign currencies
- Salesforce and Intacct Experience
- Credit risk management experience
- 5+ years of relevant billing, cash application, accounts receivable and collections experience
- 2+ years of experience managing collection direct reports
- Bachelor’s Degree preferred
- Proficiency in Microsoft Suite products – advanced Excel knowledge
- Excellent verbal and written communication skills
ABOUT ACCRUENT
Accruent helps real estate and facilities leaders deliver long-term, world-class operational and financial performance through industry-specific suites that deliver greater customer value. Accruent’s solutions are at work in more than 5,400 leading organizations worldwide, including 40 percent of the top 100 retailers, 20 percent of the Fortune 500, 40 percent of the leading universities, all of the top 4 U.S. wireless carriers, 55 percent of U.S. hospitals, and leading service providers managing more than 4 billion square feet of property. Founded in 1995, Accruent is headquartered in Austin with U.S. offices in Santa Monica, Evanston, Columbus, Pittsburgh, Minneapolis and Boston. Outside of the U.S., Accruent has offices in Vancouver, BC; Burnaby, BC; Calgary, AB; Vaughan, ON; Reading, UK and Hong Kong. For more information, visit www.accruent.com.
Accruent is an Equal Opportunity, Affirmative Action employer. Women, minorities, veterans, and individuals with disabilities are encouraged to apply.
All offers of employment are made contingent upon the successful completion of a background check. A background check may include: verification of education, past employment, criminal background reports, motor vehicle driving records, reference checks, civil suit records, drug test and/or investigations into incidents involving theft, fraud, harassment and workplace violence. The company is the sole determinant of a successful background check. #LI-LB