UL Solutions
Our mission is to make the world a safer, more secure and sustainable place.

Benefits Operations Manager - REMOTE

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Employer Provided Salary: 100,000-125,000 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.

This role is HYBRID, on-site 3 days a week at our Chicago or Northbrook, IL Office or REMOTE in other states in the US.
Our Global Benefits team is looking for a Benefits Operations Manager to assist with the administration of US and Global benefits program offerings. In this role, you will help support the day-to-day responsibilities of administering our health and welfare benefit plans. The ideal candidate is empathetic, enthusiastic, and able to critically review and find solutions to complex problems. providing leadership in achieving ongoing quality, productivity, and efficiency in the benefits area. This role is initially an individual contributor role which may expand into a supervisory role over time.
Reporting directly to the Director, Global Benefits, as a Benefits Operations Manager, you will be responsible for:

  • Managing end-to-end processes, including outsourced vendors, interfaces, budgeting, vendor payments, leave of absence process, audits etc.
  • Collaborating with our Global Benefits leads in each region to continuously advance the programs we offer.
  • Leading complex organizational projects
  • Ensuring the administration of the benefit programs is compliant and adheres to company policies, plan documentation and applicable regulations.
  • Partnering with Human Resources and business to collaborate and support the organization.
  • Partnering with IT and driving improved technology solutions with our vendors to support the business and employee experience.
  • Partnering with our Global Business Services and Global People Services teams to transition low-cost administrative processes outside of the Global Benefits COE
  • Working closely with our payroll team to ensure efficient and accurate payroll activity and accounting.
  • Ensuring thorough formal documentation for business processes and accurate records are maintained.
  • Conducting audits of data to ensure processes and policies are being managed effectively and data quality is maintained/improved amongst internal and external systems.
  • Leading compliance audits, required filings, and all other compliance related initiatives as required.
  • Managing and executing on the annual enrollment processes.
  • Maintaining data in vendor and HR systems to ensure correct eligibility and participate in System testing to validate the accuracy and flow of content.
  • Ensure the benefit operations functions prompt response to benefit inquiries and/or escalations.
  • Participating in periodic vendor stewardship meetings providing metrics and input for process improvement.
  • Expand and improve benefits employee reference materials including knowledge articles, sites, guides, and targeted communications


  • Bachelor's degree or equivalent experience.
  • At least 8 years of Benefits program experience in a large corporate environment.
  • Extensive benefits project management experience
  • Experience with benefit accounting
  • Strong knowledge of various benefit plan compliance areas and federal/state/provincial tax requirements.
  • People management experience training, coaching, and developing others.
  • Ability to partner with internal stakeholders within the organization and externally with vendor partners effectively.
  • Experience in a multi-vendor outsourced benefit platform environment.
  • Extensive experience with implementation and Oracle HCM and Ceridian including reporting, reconciliations, data monitoring, etc.
  • Process design and continuous improvement experience.
  • Experience with virtual/global team members is a plus.

What you'll experience working at UL:

  • Mission: For UL, corporate and social responsibility isn't new. Making the world a safer, more secure and sustainable place has been our business model for the last 130 years and is deeply engrained in everything we do.
  • People: Ask any UL employee what they love most about working here, and you'll almost always hear, "the people." Going beyond what is possible is the standard at UL. We're able to deliver the best because we employ the best.
  • Interesting work: Every day is different for us here as we eagerly anticipate the next innovation that our customers' create. We're inspired to take on the challenge that will transform how people live, work and play. And as a global company, in many roles, you will get international experience working with colleagues around the world.
  • Grow & achieve: We learn, work and grow together with targeted development, reward and recognition programs as well as our very own UL University that offers extensive training programs for employees at all stages, including a technical training track for applicable roles.
  • Total Rewards: The salary range for this position is $100,000-$125,000 of the salary range and is based upon years of experience that is commensurate with the level of the position.

All employees at UL Solutions are eligible for annual bonus compensation. The target for this position is 20% of the base salary offered. Employees are eligible for health benefits such as medical, dental and vision; wellness benefits such as mental & financial health; and retirement savings (401K) commensurate with the standard rewards offered in each individual location or country, for the relevant position level.
We also provide employees with paid time off including vacation (15 days), holiday including floating holidays (12 days) and sick time off (72 hours).
Internal applicants with questions related to the Total Rewards for this position should submit a ticket via askHR for more insights.
Learn More:
Working at UL is an exciting journey that twists and turns daily. We thrive in the twists and revel in the turns. This is our every day. This is our normal.
Curious? To learn more about us and the work we do, visit UL.com.
The application deadline for this position is 1/8/2025

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What are UL Solutions Perks + Benefits

UL Solutions Benefits Overview

All employees at UL Solutions are offered competitive base salaries and are eligible for bonus compensation. UL Solutions offers a generous 401k matching structure of up to 5% of eligible pay. Additionally, we invest an additional 4% into your retirement saving fund every year after your first year of continuous employment. We provide Healthcare Reimbursement Accounts and Health Savings Accounts that UL Solutions contributes to twice per year! Depending on your role, you can work with your manager on flexible working arrangements. We also provide employees with paid time off including vacation, holiday, sick and volunteer time off.

Volunteer in local community
In support of both UL Solutions Mission and Corporate Sustainability initiatives, we offer employees 16 hours of paid time off to volunteer virtually and in person.
Partners with nonprofits
We partner with Watts of Love, Habitat for Humanity and Ronald McDonald House Charities globally. UL Solutions also partners with regional and local organization every day.
OKR operational model
Team based strategic planning
Open office floor plan
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
UL Solutions has 9 Business Resource Groups: PRIDE, Black BRG, ULatino, Disability Alliance, Tribal Voices, WILBBRG, Young Professionals, UL Parents and the Military BRG and are open to all employees.
Health Insurance + Wellness
Flexible Spending Account (FSA)
UL Solutions Flexible Spending Account helps employees cover out-of-pocket medical, dental, vision or to pay day care expenses with pre-tax contributions of up to $5,000 annually.
Disability insurance
UL Solutions offers Short-Term Disability coverage and Long-Term Disability insurance.
Dental insurance
Cigna dental plan covers the following at 100% per calendar year: Two exams, including cleanings, one flouride treatment and sealants (per tooth) limited to dependent children; one set of x-rays.
Vision insurance
UL Solutions offers affordable vision insurance through EyeMed
Health insurance
UL Solutions Health Plans pay over 75% of medical coverage and offers a choice of two high deductible health plans and a PPO plan, administered by United Healthcare.
Life insurance
UL Solutions provides life and accidental death and dismemberment (AD&D) insurance, each equal to an employee's annual salary at no cost to you. Employees can purchase additional coverage.
Pet insurance
Wellness programs
Employees can enroll in programs such as Weight Watchers, Fidelity and our internal Healthy Minds programming to support their personal wellness journeys.
Mental health benefits
In addition to our EAP, UL Solutions has an internal site for employees to access support and resources for mental health and wellbeing. The site is updated monthly with events and activities.
Financial & Retirement
All UL Solutions employees can utilize the 401(k)-retirement savings plan to save for future financial needs.
401(K) matching
UL Solutions matches pre-tax/Roth 401(k) contribution dollar for dollar up to 3% of base you contribute and then 50 cents for dollar between 3-7%, for a total of 5% matching contribution.
Performance bonus
All UL Solutions employees are eligible to participate in an annual bonus program that rewards employees for contributing to the company's business success..
Child Care & Parental Leave
Generous parental leave
UL Solutions offers six weeks of paid parental bonding leave to birth and adoptive parents to enable them to spend time with their newborn or newly adopted children.
Family medical leave
UL Solutions offers a paid family leave, which enables eligible employees to request up to four weeks of paid time off to care for and assist an eligible family member.
Adoption Assistance
UL Solutions offers an adoption assistance benefit to eligible employees to help cover costs associated with adopting a child.
Vacation + Time Off
Paid volunteer time
UL Solutions encourages employees to give back with paid volunteer time of up to 16 hours a year.
Paid holidays
Paid sick days
UL Solutions offers up to 9 paid sick days per year.
Office Perks
Commuter benefits
UL Solutions offers pre-tax commute benefits to help save money on transportation and paring expenses while commuting to and from work.
Company-sponsored outings
Onsite office parking
Onsite gym
Professional Development
Job training & conferences
Tuition reimbursement
UL Solutions encourages employees to consider the Tuition Assistance Program for coursework in pursuit of an undergraduate or post graduate degree that is business and/or development related.
Lunch and learns
Promote from within
Mentorship program
Customized development tracks

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