Account Manager, Vendor Acquisition & Integration Specialist (Staff)
The Account Manager, Vendor Acquisition & Integration Specialist will help develop and lead our strategy for acquiring and increasing our rentals content by partnering with third-party content providers. Responsible for account management from sourcing, integration and relationship management.
This Specialist will be the communication hub between the customer and internal operations teams for the acquisition, development, testing, execution, and quality assurance for data integration. Will be tasked to help source and grow our portfolio of rental content providers through excellent communication skills with content partners and internal stakeholders.
What will you do?
Responsibilities
- Identifying high value, high quality data opportunities & driving partnerships with third-party providers to sign new rental data agreements.
- Responsible for the efficient, compliant, timely, and secure acquisition, integration, provision, and exchange of data between internal and external partners.
- Project manage new relationships; collaboration and coordinating partner onboarding of new content acquisition.
- Responsible for reporting progress on these activities, including report creation & feed validation.
- Assist with ensuring the rental schema & dictionary is up to date, in coordination with Data Ops.
- Collaborate & coordinate with internal business partners in the development & documentation of processes & workflows.
- Interpret and communicate feed specification requirements with providers and internal operations teams.
- Monitor automated and manual integration jobs to verify execution and measure performance.
- Provide quality assurance of new data connections; ensure integrity of content is maintained.
- Communicate project status, issues, and accomplishments regularly to staff and users requesting reports.
- Communicate complex technical concepts effectively, both verbally and written.
- Provide ongoing support and account management to third-party providers.
What will you bring?
Requirements
- Bachelor’s degree preferred
- Minimum of 5+ years of experience with Account Management or Vendor Customer Support
- Experience with contract negotiation preferred
- Proven track record of delivering change in complex, multi-business environments & ability to partner across business units to drive results
- Ability to work and influence decisions cross functionally
- Ability to exercise independent judgment and discretion in performing duties
- Demonstrated ability to work effectively, both independently and in a team environment, in an atmosphere of multiple projects, shifting priorities, & deadline pressures
- Self-starter who is detail-oriented and organized with strong project management skills
- Ability to use analytical skills to review data and make data-driven decisions
- Distinctive problem-solving, strategic and analytical capabilities
- Build trusted relationships with third-party providers; ability to speak intelligently regarding benefits of this partnership
- High degree of comfort learning new technologies
This is a full-time position that could be based in any of our offices for the right candidate.
About realtor.com
At realtor.com®, we believe that everyone deserves a home of their own. We’re a community of nearly 2,000 employees who work hard to ensure that from the moment someone starts dreaming about a new home, to the moment they walk in the door and beyond, we’re there to lend a helping hand. Every month, over 85 million people trust us with their journey home by visiting our site and mobile apps, and we’d love to have you join our team to help.
We’ve got great offices in the U.S. and Canada with lots of sweet jobs to choose from, so we’re hoping you’ll join us on our journey to make buying, selling, renting, and living in homes easier and more rewarding for everyone.
Let’s make a difference, together. For Real.
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