Associate Videographer

| Austin
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BigCommerce is disrupting the e-commerce industry as the SaaS leader for fast- growing, mid-market businesses. We enable our customers to build intuitive and engaging stores to support every stage of their growth.

BigCommerce, named a 2021 "Best Place to Work" in Austin, is looking for a Learning and Development focused Videographer to join our Creative Services team. As an Associate Videographer for our Austin Four Points Office, you will support a variety of initiatives through video content. You will play a vital role in the production, editing and development of “how to” videos, onboarding experiences, sharing merchant success stories, and animating content to engage audiences in new ways. You should be capable of owning a concept end to end and fulfilling different roles on the same project, however, the majority of projects will be post-production heavy. This cross-functional role will support the entire company by developing internal and external videos to promote BigCommerce and create useful content for existing and potential customers. 

What You’ll Do
  • Think strategically, as well as creatively, and understand the importance of audiences and targeting customers with the content most relevant for them.
  • Rely on your experience with digital storytelling, photography, motion graphics, and other creative techniques to develop and build valuable content.
  • Write and collaborate with experts on scripts and content for varied audiences (prospects, existing customers, agency partners, and internal).
  • Execute the video content strategy through ideation, planning, production, editing, and publishing processes.
  • Create effective content for multiple channel outputs, including digital, social media, eLearning, paid educational programs and events.
  • Self-shoot and direct as needed.
  • Maintain editing standards to ensure consistency in quality, look, feel and tonality for all digital and video assets.
  • Manipulate and repurpose current static creative assets for video (Photoshop/Illustrator)
  • Assist with video production, setup, and camera operation as needed.
  • Collaborate with multiple stakeholders to execute multi-faceted creative concepts.
  • Take technical information and provide instructional material that is clear and concise. 
  • Manage your own workload and capacity and work within our established processes, coordinating and communicating with team Project managers.
Who You Are
  • 2+ years of experience in video production and post-production.
  • A BA, BS, or BFA in graphic design, film studies, cinematography or related fields strongly preferred.
  • Strong independent thinking and judgment skills.
  • Ability to self-shoot using a DSLR camera. 
  • Strong editing skills, social media proficiency, experience writing for an online audience, proven ability to work efficiently in a high-pressure, deadline-driven environment.
  • Creativity and ability to use digital storytelling, photography, animation, motion graphics, and other creative techniques to build valuable content.
  • Ability to collaborate with instructional designers, copywriters, graphic designers, editors, marketers, and leadership to execute multi-faceted creative concepts.
  • Working knowledge of the BigCommerce platform is a plus.
  • High skill level in the Adobe Creative Cloud, particularly, Premiere Pro, After Effects, Photoshop, and Illustrator and knowledge of audio recording and voice over application, record sound, and familiarity with sourcing music and assembly editing.
  • Self-motivated, versatile and highly organized, with an acute attention to detail to deliver work at a consistently high standard.
  • Excellent problem-solving and organizational skills, and a good eye for detail, with a focus on consistency and technical accuracy.
  • Knowledge of video codecs, formats, and web standards, color correction, audio mixing, music selection, knowledge of the principles, techniques, technology and standards of video production and shot composition.
  • Knowledge and/or skill in the following a plus: Google Apps, other ecommerce resources, Salesforce, or related products experience. 

You may be asked to create a test sample of work if selected. This project will require you to demonstrate some of the skills previously called out.


Diversity, Equity & Inclusion at BigCommerce
 
We have the opportunity to build not only a great business but a great company, with soul. Our beliefs and commitment to diversity, equity and inclusion are a central part of achieving that.
 
Our dedication to DEI is grounded in two things: a moral belief in the dignity, value, and potential of every individual, and a practical belief that diverse, inclusive teams will create the best outcomes for our customers, partners, employees, and company. We welcome everyone to be a part of our journey.
 
Current BigCommerce Employees: Please use the internal job board to apply for openings
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PHPLanguages
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • ElixirLanguages
    • ErlangLanguages
    • Objective -CLanguages
    • ScalaLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AjaxLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • jQueryFrameworks
    • MongoDBDatabases
    • Google AnalyticsAnalytics
    • PhotoshopDesign
    • SketchDesign
    • Adobe Creative SuiteDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS

Location

Our HQ is set amongst trees and nature trails in the beautiful hills of Austin. We also have a location downtown at 211 E 7th St Suite 500, 78701.

What are BigCommerce Perks + Benefits

Culture
Volunteer in local community
We encourage our employees to give back to our local communities through volunteer work. BigCommerce provides two paid Charity/Volunteering Leave days per calendar year to all permanent employees.
Partners with Nonprofits
Each year, the BC family partners with Partnerships for Children to help kids in the Austin area who have been taken from their homes and are living in protective custody during the holidays.
Friends outside of work
Eat lunch together
Intracompany committees
We empower employees to define our culture in the areas of Wellness, Community/Volunteering and Team Building through our BigCommerce Employee Resource Groups (ERGs).
Daily sync
Open door policy
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
BEmpowered for women, non-binary people, and allies; BProud for LGBTQ+ and allies; B-United for Veterans and allies; BCinColor for people of color and allies; BigFamily for caregivers and alli
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
National United HealthCare PPO & HDHP plan options with deductibles as low as $500, coverage up to 100% for in-network services and low monthly premiums
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Child Care Benefits
Subsidized placement services for child care.
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Unlimited vacation policy for salaried team members and generous accrued time off policy for non-exempt team members.
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
We offer employees parking in a garage on the property.
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
BigCommerce offers a variety of opportunities for learning and development from training sessions and workshops, to different conferences to attend.
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Career mentorship is available.
Continuing Education stipend
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

A free online store to help you live out your entrepreneurial dreams. Competitive compensation packages. Pet Insurance. Comprehensive health insurance coverage that starts on day one. Open vacation policy for salaried team members and generous accrued time off policy for hourly team members. Employee-driven team building activities like hackathons, paintball, rock climbing, social sports leagues, movie nights, river floats, etc. Peer to peer rewards and recognition program. Paid parental leave and adoption assistance for new parents. Employer-paid life insurance and disability coverage. Educational assistance for qualified pre- and post-grad courses.

We empower our employees to define culture in the areas of wellness & fitness, community & volunteerism, and team building through local culture clubs to help our employees connect. Our Employee Resource Groups (ERGs) support our diverse workforce through supportive, inclusive networks that help develop awareness and respect across the company. Additionally, we use programs to support our learning culture including our Learning Through Sharing Program, Lightning Talks, Lunch and Learns, Book Clubs, and guest speakers. We sustain our culture by understanding what drives our employees' engagement, measuring that engagement, and implementing initiatives to continue to make BigCommerce an even better place to work

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