Content Author at EPAM Systems

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EPAM is committed to providing our global team of more than 41,150 EPAMers with inspiring careers from day one. EPAMers think creatively and lead with passion and honesty. Our people are the source of our success. We value collaboration, work in partnership with our customers, and strive for the highest standards of excellence. In today’s market conditions, we’re supporting operations for hundreds of clients around the world remotely. No matter where you are located, you’ll join a dedicated, diverse community that will help you discover your fullest potential.
 

DESCRIPTION

You are sharp, driven and inquisitive. You are not afraid to take risks and grow by learning from mistakes. You let your voice be heard and love a good challenge. If this sounds like you, this could be the perfect opportunity to join EPAM as a Content Author. Scroll down to learn more about the position’s responsibilities and requirements.

Our Learning and Development team helps clients realize digital and IT transformation by identifying and bridging gaps in employee knowledge, behaviors, and mindset. We design, develop, and implement a variety of solutions for online and in-person learning—including videos, articles, podcasts, interactive eLearning, coaching, experiential learning, instructor-led training, and assessments—using the latest insights from the learning sciences. In other words, we go beyond “training” to create learning experiences that really work.

If you are excited to work in a global team and find creative solutions to complex problems, this could be the perfect opportunity to join EPAM as a full-time team member.

WHAT YOU’LL DO

  • Create learner-centric, effective Knowledge Base Articles, HelpCenter Content, and Training Videos (scripts, screen captures, narration, and recordings)
  • Conduct continuous editorial QA and improvement
  • Become a SME on client products and tools and facilitate the learner/user adoption of these products and tools
  • Ensure all deliverables and teamwork products are professionally written, edited, and proofread
  • Partner with Instructional and Experience Designers to translate content strategy into scripts, stories, scenarios, activities, assessment questions, etc
  • Scope and develop engaging content for Instructor-Led Training materials, eLearning, videos, podcasts, workshops, mentoring, coaching, etc
  • Set guidelines for the editorial tone, style, and voice of all content, as well as create governance documents as needed
  • Maintain project documentation, templates, and SOPs
  • Partner with client to enhance, edit and reformat legacy content, and identify new content for creation
  • Communicate regularly with SMEs and colleagues during the development process
  • Work effectively as part of a collaborative, cross-functional team to meet deadlines
  • Thrive on continuous learning and problem-solving

WHAT YOU HAVE

  • Must be in Mountain Time Zone
  • 2+ years of experience working within multiple content development channels (scripts, web content, mobile apps, video, advertising, whitepapers, interaction copy, instructional, help, etc.)
  • Excellent written and verbal technical communication skills
  • Experience supporting learner adoption of highly technical platforms, processes, and concepts
  • Voracious communicator and excels at writing clear, persuasive, original copy
  • Exceptional proofreading skills with attention to spelling, grammar, and editorial guideline
  • Engaging and motivating storyteller who can bring life to technical or conceptual content
  • Resilience and ability to excel in a fast-paced environment
  • Outstanding organizational skills and the ability to handle multiple projects simultaneously while meeting deadlines
  • Passion, energy, a positive mindset, and a ‘can-do’ attitude
  • Track record of being reliable, responsive, and client-centered
  • Ability to build rapport and instill trust and confidence
  • A flexible mindset and agile approach to deliverables
  • Ability to adopt style to engage with different kind of stakeholders
  • Work examples or a portfolio of past projects

NICE TO HAVE

  • Experience ensuring content compliance with usability standards, Section 508, and Web Content Accessibility Guidelines (WCAG)
  • Experience in Instructional Design, Instructional Content, Learning and Development, or related field
  • Experience with localization and translation
  • Experience with video production, eLearning, animation, or multimedia development

WHAT WE OFFER

  • Medical, Dental and Vision Insurance (Subsidized)
  • Health Savings Account
  • Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
  • Short-Term and Long-Term Disability (Company Provided)
  • Life and AD&D Insurance (Company Provided)
  • Employee Assistance Program
  • Unlimited access to LinkedIn learning solutions
  • Matched 401(k) Retirement Savings Plan
  • Paid Time Off
  • Legal Plan and Identity Theft Protection
  • Accident Insurance
  • Employee Discounts
  • Pet Insurance
  • REQ# 214801648

 

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Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • Big DataLanguages
    • AWSLanguages
    • AzureLanguages
    • D3JSLibraries
    • FluxLibraries
    • ReactLibraries
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    • AngularJSFrameworks
    • DjangoFrameworks
    • FlaskFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
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    • CassandraDatabases
    • DB2Databases
    • HBaseDatabases
    • HiveDatabases
    • MemcachedDatabases
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    • MongoDBDatabases
    • MySQLDatabases
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    • SAP HANADatabases
    • TeradataDatabases
"Engineering Excellence": At EPAM, Technology and Innovation Come First
Watch

An Insider's view of EPAM Systems

How would you describe the company’s work-life balance?

My manager ensures that I have a great work-life balance at EPAM. This is of particular importance to me being the mother of a 19-month-old. They allow me the flexibility to care for my child while providing me with a rewarding career path.

Regine

Senior Manager, Life Sciences Consulting

What projects are you most excited about?

I enjoy projects that allow me to work with clients who are either adopting cloud technology for the first time or trying to gain more value out of their current environment. It’s exciting to help them discover how cloud technology can not only improve their current workflows, efficiencies, and user experiences but also help them save capital.

Mark

Solution Architect

How does the company support your career growth?

EPAM offers in-house training, access to external online trainings, a tuition/certification reimbursement program, and most importantly, consistent support, mentorship and encouragement from EPAM members of all-levels.

Fuyuko

Application Support Analyst

How do your team's ideas influence the company's direction?

Our team is constantly looking for ways to improve our ability to deliver to the customer and ways to provide our people with a great work environment and career opportunities. Through involvement with different practices within the company, we provide meaningful feedback and ideas to enhance and better target our solutions to our customer needs.

Martin

VP, Technology Solutions

What are EPAM Systems Perks + Benefits

EPAM Systems Benefits Overview

EPAMers appreciate our flexible and casual work environment, excellent benefits and endless opportunities to thrive. In addition to health benefits, a 401(K) matching program and paid time off, EPAM offers the following perks: - Competitive Salary & Bonus Program
- Career Development Opportunities
- Tech Community Meet-Ups & Hackathons
- Access to LinkedIn Learning Solutions
- Cutting-edge Internal Tools
- Volunteer & Mentoring Programs
- Travel & Relocation Opportunities
- Employee Discounts

Culture
Volunteer in local community
Friends outside of work
Daily sync
Group brainstorming sessions
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Happy Hours
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Cross functional training encouraged
Mentorship program
Online course subscriptions available
Paid industry certifications
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