Content Strategy Manager

| Austin
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About Rapid7

Rapid7 products protect Fortune 500 companies from cyber crimes in lots of clever ways. By continuously improving our technology, stemming the creation of risk in the community, and making security more usable and accessible, Rapid7 enables technology professionals to gain the clarity, command, and confidence they need to safely drive innovation and protect against risk. Our product suite helps organizations to quickly predict, deter, detect, and remediate attacks and obstacles to productivity. 

Is This You?

The Rapid7 Experience Design Studio cultivates end-to-end experiences that build lasting, meaningful relationships with our customers. We’re looking for someone to join our Content Experience team in Boston or Austin to help develop our content strategy for our brand and portfolio. If you have a passion for cybersecurity, a knack for understanding customer challenges, and an ability to come up with lots of ideas for content on the spot, you might just be our person. 

On our team, not only will your words help our prospects and customers, but they will help guide the content strategy for our portfolio. In other words: you'll have a ton of opportunities to grow professionally along the way. 

Our ideal teammate thrives in a fast-paced environment, is tuned in to our customers’ needs, and is a self-starter. You believe that partnerships, collaboration, and teamwork are the key ingredients to success. In fact, you excel at building connections, bringing people together around a common cause, and focusing on our key customer challenges. Ultimately, our mission is to be the guides that help our customers be successful. 

Oh, did we already mention writing? You must love writing. 

Your Key Responsibilities

  • Build all forms of content– from whitepapers, eBooks, blogs, and case studies that reflect the Rapid7 brand. 

  • Work with our brand and portfolio team to co-create content based on portfolio positioning and messaging. 

  • Partner with all key internal stakeholders, such as Demand Generation and Web Analytics, to align on key business objectives. 

  • Oversee the end-to-end content creation, including planning, researching, drafting, reviewing, editing, staging, and publishing content. 

  • Helps ensure all content maintains the Rapid7 level of standards, including a consistent brand voice, tone, and style, and aligns to the key messages for audiences at each stage of their journey. 

  • Build content maps for our brand and portfolio strategy. 

  • Partner with our Brand and Design Governance team to help ensure consistency across our digital properties. 

  • Partner with our Content Design and Brand team to maintain and product editorial standards for content across all Rapid7 properties. 

  • Partner with our Content and Web Analytics team to regularly report on how content pieces are performing and identify areas of opportunity for Rapid7. 

 

Your Skills and Experience 

 

  • 5+ years of content strategy experience, preferably in the B2B technology/SaaS space.

  • Portfolio of high-quality, long and short-form content.

  • Ability to adapt writing style to varying target audiences and content formats.

  • Strong SEO research skills.

  • Self-starter and independent, with the ability to effectively prioritize and manage multiple disparate workstreams. 

  • Ability to think strategically about complex problems and provide insightful recommendations, action plans, and outcomes. 

  • Team player with a collaborative mindset.

  • BA/BS degree or equivalent practical experience.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • DjangoFrameworks
    • ExpressFrameworks
    • FlaskFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • TensorFlowFrameworks
    • CassandraDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • SalesforceCRM

Location

Rapid7 is conveniently located in downtown Austin, with plenty of restaurants, bars, and public transport close by.

An Insider's view of Rapid7

What’s the vibe like in the office?

It has all the perks of a startup but well structured, goal driven, and supported growth as an employee from start to finish. Several places to relax or wind down after a call, and working in one of the most iconic buildings downtown. Welcome to the Austin office!

Chris

Customer Success Representative

What are some things you learned at the company?

It’s not just the customer who benefits from the culture of compassion. Internally, Rapid7 employees look out for each other and work together to solve problems. Oftentimes, this ends up helping all parties.

Becky

Senior Manager, Customer Success Management

What are Rapid7 Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Rapid7 is led by a diverse management team that represent the security community we serve. We believe that we all have a responsibility to continuously improve our DE&I efforts.
Unconscious bias training
We believe in continuous learning, our in-house trainers conduct consistent diversity trainings. We advocate for diverse thinking and strive to cultivate a workforce that mirrors the best minds.
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
We have so many amazing and organically created employee resource groups! These internal Rapid7 communities allow for an authentic experience where diverse employees and allies can come together.
Hiring Practices that Promote Diversity
We've taken the Parity Pledge, we reinforce strategic recruitment, we are committed to diversity partnerships, and we understand the importance in training around unconscious bias.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Our remote work program includes full-time remote for specific positions, Work remotely on occasion as needed.
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Our employees receive unlimited hours per year of paid volunteer time.
Paid Holidays
Paid Sick Days
Employees receive unlimited hours per year of paid sick leave.
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Employees get free lunch during quarterly in-office Town Halls and some team meetings.
Happy Hours
Happy hours are hosted On occasion .
Parking
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Acme Co. hosts lunch and learn meetings on occasion.
Promote from within
Continuing Education stipend
Variable.
Time allotted for learning
Online course subscriptions available
Paid industry certifications
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