Content Writer at Khoros

| Austin
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Khoros is looking for a Content Writer to help ideate and execute our content marketing strategy. The ideal candidate is a gifted writer and editor who understands how to write great content that builds demand in the market. This person is a nimble strategist who cares about metrics and has a track record of crafting stories that create and accelerate sales opportunities. We're looking for a mix of strategist, editor, and writer who can conceptualize big ideas and translate them into multi-dimensional demand-generating content programs.

 

The right candidate feels just as comfortable collaborating on content strategy for websites and pieces of content as they will researching, writing, and editing a long-form whitepaper. We need someone to own, evangelize, and continually refine our brand voice, and someone to maintain editorial standards that set our content - and therefore our company - apart. This role helps fulfill the content strategy for the entire Khoros marketing organization, reporting to the Director of Brand Marketing.

 

Job Duties:

  • Help develop, schedule, and execute against the full-funnel content strategy for Khoros, including but not limited to: blog posts, tipsheets, infographics, ebooks, whitepapers, case studies, and video scripts.
  • Perform all stages of content production from ideation, to writing, to publishing and distribution to the marketing and sales departments
  • Consistently measure, track, and report on the performance of content with tools including Google Analytics and DOMO and use those insights to drive future content planning decisions
  • Manage and upload to the website content management system and intranet content repository to ensure a smooth external and internal audience experience and maximum use of materials by the company
  • Collaborate with demand-gen to track and improve how content contributes to lead generation through TOFU-influenced gated asset downloads and demo requests
  • Collaborate with full-time content marketing employees, contractors, and agencies on content for multiple programs and purposes
  • Serve as co-editor-in-chief of marketing and communication materials, advising on voice and story - department- and business-wide as needed - for content as small as an email or as large as an ebook
  • Lead and/or contribute to website copywriting efforts and UX +wireframe exercises for web projects as they arise
  • Contribute to the iteration of the Khoros brand voice and style guide
  • Identify thought leadership stories and generate content that supports specific brand positioning and campaign efforts
  • Recruit and work with thought leaders company-wide to develop and maintain a strong base of content contributors, training them on brand voice and storytelling techniques
  • Regularly assess and prioritize the enhancement, editing, and potential reformatting of existing content

 

Minimum Requirements:

  • 2-5 years of work experience in marketing, journalism, or communications, ideally working for a technology company or agency
  • Excellent writing, editing, storytelling, and brainstorming skills, with a penchant for taking complex, technical topics and communicating them effectively in a range of mediums (text, video, slideshows, email)
  • Exemplary editing and proofreading skills, with knowledge of AP style
  • Stellar research skills and the ability to familiarize yourself with new topics and industries quickly
  • Excellent project management skills, communication skills, and attention to detail
  • Big idea person with the ability to both lead creative ideation and translate ideas into marketing content and materials – you're equal parts thinker and "doer"
  • Strategic thinker with a passion for digital customer engagement, digital marketing, care, communities, and brand development
  • Prior experience working with integrated marketing and creative campaigns preferred
  • HTML and SEO knowledge preferred
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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • HTMLLanguages
    • CSSLanguages
    • ReactLibraries
    • ReduxLibraries
    • MySQLDatabases
    • RedisDatabases

Location

7300 Ranch Road 2222 , Austin, TX 78730-3204

An Insider's view of Khoros

What are some social events your company does?

Khoros Austin embodies cultural diversity through inclusivity and team engagement. Not only do we offer daily catered lunches and weekly bootcamp and yoga classes, but we organize unique monthly happy hour experiences, (mixology contests, candle making, mindfulness classes) quarterly volunteer opportunities and partnerships with local non-profits.

Laura Whitefield

ATX Senior Executive Assistant & Cultural Specialist

How does the company support your career growth?

After trying on quite a few different roles, I feel so fortunate to have found the perfect one for me. My managers have always been so helpful in making sure to elevate and help me prep for the right opportunities to provide value for the company and help me transition into a role that I love.

Sidney Gomez

Sales Engineer

How has your career grown since starting at the company?

I've had multiple opportunities to learn and grow at Khoros. I began as a Recruiter and was promoted to Recruiting Lead within a year. Having worked in recruiting a while, earlier this year, I was interested in a career shift and was supported through a transition into Sales Engineering. My career has grown exponentially since being at Khoros.

Kristine Lim

Associate Sales Engineer

What are Khoros Perks + Benefits

Khoros Benefits Overview

Khoros offers a competitive benefits plan that empowers employees to make decisions that best benefit themselves and their families. By incorporating exceptional benefits with office-specific perks and a work-life balance, Khoros delivers an exceptional employee experience for its global team.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Acme Co.'s team fitness initiatives include In-office yoga, In-office fitness classes.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
We provide breakfast tacos on Tuesday with light breakfast items available everyday (yogurt, etc.). Employees get free lunch on Monday, Wednesday, Thursday and we have lunch drop available Tu and Fr.
Game Room
Our game room includes Ping Pong, Foosball.
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Relocation Assistance
Fitness Subsidies
$50/month offered for employee wellness
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications
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