Copywriter at Self Financial

| Austin
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About the job

Self’s marketing team is looking for a creative who has exceptional writing and storytelling skills for our in-house copywriter position. As a member of our marketing team and reporting to the VP of Communications & Brand, you will write and edit copy for communications, marketing and (sometimes) product marketing across a variety of mediums and channels (including presentations, ads, emails, web and app copy, video, social media). You’ll also work across departments and closely with the marketing and design teams to brainstorm ideas, create concepts, and develop messaging. If you’re looking to bring your voice and talent to a mission-driven company that is working to bring and build credit to those that previously didn’t have access, this job is for you. Your writing will impact millions of current and prospective customers on their road to building credit, building savings and building their dreams.


Who We Are

Self is a fintech company with a mission to increase economic inclusion and financial resilience by helping people build credit and build savings. Self is empowering millions of people to begin their financial journey with a Credit Builder Account. We understand that building a financial foundation is a daunting task for most people, so we're dedicated to building products that empower our customers to move in the right direction.


We believe strongly that a customer's success is tied to a variety of factors beyond just a financial product. We treat our customers the way we want to be treated — and we strive for a fanatical customer experience through great technology and a team of compassionate, passionate Builders.


Who You Are

You’re a versatile wordsmith and can easily put yourself in the mind of our customers and communicate across a number of marketing channels. Condensing and synthesizing information to make communication compelling and simple is what you do best. You know exactly where functionality of our financial products meet emotion. You enjoy working collaboratively, but you’re also able to push back and stand up for your ideas when needed. You’re a pro at prioritization. Finally, you’re curious and a quick learner who would choose to work in an environment where there’s too much to do, rather than too little.


What You Will Do

  • Write original copy and edit content for a range of marketing, communications and product marketing materials and across varying mediums
  • Continually raise the bar on creativity, writing fresh copy that connects with Self’s customers and future customers
  • Use Self’s brand guidelines to consistently convey Self’s voice, style and tone in your writing
  • Bring Self’s brand platform to life in all you do
  • Keep up-to-date knowledge of industry trends and relevant research
  • Revise copy based on feedback, direction and data to inform what resonates best with our customers
  • Collaborate with and optimize inbound copy requests across various stakeholders and departments
  • Take an interactive, testing approach to your work
  • Work independently and with a team to prioritize briefs and meet deadlines


What you Bring

  • Bachelor’s degree in journalism, English, communications, or related discipline
  • Minimum 5 years professional consumer copywriting experience with solid portfolio of work
  • Experience writing for a variety of media, including email, video, print, social, websites, presentations and more
  • Bonus points if you’ve done copywriting for financial, insurance, healthcare or other related (and heavily regulated) industries where you have to take complex information and making it easy to understand
  • More bonus points if you have an understanding of SEO principles and/or have product copywriting experience


Why Self?

How we interact with each other is how we interact with our customers. We are direct, transparent and respectful, and we hope you embrace that approach.


Benefits and Perks:

  • Stock options
  • Quarterly performance-based bonuses
  • Generous employer-paid health, vision and dental insurance coverage
  • Flexible vacation policy
  • Educational assistance
  • Free gym membership
  • Free at-home workout through Sworkit
  • Casual dress code
  • Team building events and activities
  • Remote work arrangements/ flexible work schedule
  • Monthly $100 COVID stipend (through 2021)


More About Self

Self Financial, Inc. is a venture-backed, growth-stage fintech company based in Austin, TX. At Self, our mission is to help millions of people build credit and save money on their journey toward financial security.


Approximately 108 million people in the US have low credit scores or who have no access to credit. Bad credit or no credit history can be barriers to renting an apartment or getting certain jobs, buying a car or house. If you can get a loan with a low credit score, you’re very likely to pay a lot more in interest over the life of that loan.


Our team is passionate about challenging the status quo of the credit industry by giving people accessible and affordable tools to build their credit, build savings and ultimately, build their dreams. Executing on our mission requires deep collaboration across our teams to ensure our products reach the people who can most benefit from them.  

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • SqlLanguages
    • GraphQLLanguages
    • ReactLibraries
    • ExpressFrameworks
    • FlaskFrameworks
    • Node.jsFrameworks
    • React NativeFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • SegmentAnalytics
    • BrazeAnalytics
    • TableauAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • ContentfulCMS
    • MailChimpEmail


Our company is in the heart of downtown Austin overlooking the world-famous sixth street district and the Texas State Capitol building.

An Insider's view of Self Financial

What’s the vibe like in the office?

We are constantly growing and facing new challenges, but everyone works well together. Our company events are always fun and a good way to get to know each other better. We are a very tight-knit group, and I wouldn't have it any other way!


Customer Success Team Lead

What projects are you most excited about?

The best part about being at a company at this stage is being able to build data infrastructure and marketing programs from the ground up. I'm most excited to build out our entire retention marketing strategy to drive increased user engagement. We're utilizing a great growth automation system that allows us to do some really cool things.


Director of User Acquisition

How has your career grown since starting at the company?

Since joining Self, I've had the opportunity to develop my skills in both our frontend and backend repos. I've also learned a lot about working together with stakeholders to create new features or resolve bugs. I definitely feel like a stronger engineer having worked on this team and learning so much from my colleagues about maintainable code.


Software Engineer

What is your vision for the company?

Most financial institutions cast aside those considered low-to-moderate income. We help people with fundamental aspects of financial health – building credit, using it wisely and saving money. My goal is to continue building a company of highly talented and collaborative people driven by a mission of helping people achieve financial stability.


Chief Marketing Officer

How do you collaborate with other teams in the company?

As a fast paced work environment, collaboration is key. It’s great to work with people who are willing to help each other out. If you have a question, it’s as easy as walking to their desk to ask!


Compliance Manager

What are Self Financial Perks + Benefits

Self Financial Benefits Overview

We're located in downtown Austin with a direct view of the Capitol! Being in the heart of the action creates an exciting place to grow the company and make a huge impact for our customers.

Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Team workouts
Retirement & Stock Options Benefits
Company Equity
Equity Incentive Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Our remote work program includes work from home full-time remote for specific positions.
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Relocation Assistance
We offer relocation assistance to new employees.
Fitness Subsidies
We offer gym membership for employees.
Home Office Stipend for Remote Employees
Covid Stipend
Professional Development Benefits
Job Training & Conferences
Self offers employees professional development opportunities like an annual individual budget for training.
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Our mentorship program includes 1-to-1 program, leadership mentoring.
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Paid industry certifications
We offer paid industry certifications for specific positions at Self.
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