Education Services Lab Infrastructure Specialist (Massachusetts)

| Remote
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Lab Infrastructure Specialist

Company Description

Rapid7 (NASDAQ: RPD) is helping organizations around the globe advance securely. Our technology, services, and community-focused research simplify complexity for security teams, helping them reduce vulnerabilities, monitor for malicious behavior, investigate and shut down attacks, and automate routine tasks. With more than 9000 customers across 120+ countries, Rapid7 is a recognized leader in cybersecurity that has proudly earned numerous industry accolades and strong recognition for our technology and culture. Learn more at www.rapid7.com.

The Opportunity

Rapid7's Global Education Services team is looking for a knowledgeable cloud infrastructure specialist to manage the Education Services virtual lab environment. The right candidate will not only ensure the virtual machines, hosted in Cloudshare, are patched and properly segmented from the public network, but will also work with content development to keep hosted software at the most recent viable release and in compliance with acceptable use policies. The right candidate will be meticulous, able to track and manage the status of multiple environments, and brilliant at change order management. Is that you?

Duties And Responsibilities

  • Manage and implement infrastructure to support global Education Services initiatives

  • Partner with product specialists to architect and implement lab environments for Rapid7 solutions

  • Test and validate practical lab exercises for Rapid7 curricula (both ILT and on-demand training)

  • Patch management of Microsoft and Linux Virtual Machines (VMs)

  • Change management, including communicating lab environmental changes impacting Education Service stakeholders

  • Create usage policies in support of diverse learning audience

  • Provision labs environments for Rapid7 Instructor-Led Training classes

  • Work with Education Service delivery team to troubleshoot/fix environment issues

Desired Skills And Experience

  • Demonstrated knowledge of cloud and virtual environments

  • Windows and Linux agnostic

  • Integration and ecosystem expert (AD, LDAP, Mail, ChatOps)

  • Experience managing VLANs to allow restricted access to Rapid7 cloud platform

  • Experience documenting environment architectural diagrams

  • Python scripting experience desirable 

  • Architect and update VMs to balance performance/cost efficiency

  • Comply with in-scope compliance requirements (security, privacy, license, acceptable-use, etc.)

Education and Certifications: ANY of the following

  • AS degree in Information Technology (IT), Computer Science (CS), Management Information Systems (MIS), Software Development & IT Operations (DevOps)

  • Professional certification from online or military training organizations in IT, CS, MIS, DevOps, or similar area of study

  • Two or more years practical experience working with virtual lab environments in support of technical training


Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • DjangoFrameworks
    • ExpressFrameworks
    • FlaskFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • TensorFlowFrameworks
    • CassandraDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • SalesforceCRM

Location

Rapid7 is conveniently located in downtown Austin, with plenty of restaurants, bars, and public transport close by.

An Insider's view of Rapid7

What’s the vibe like in the office?

It has all the perks of a startup but well structured, goal driven, and supported growth as an employee from start to finish. Several places to relax or wind down after a call, and working in one of the most iconic buildings downtown. Welcome to the Austin office!

Chris

Customer Success Representative

What are some things you learned at the company?

It’s not just the customer who benefits from the culture of compassion. Internally, Rapid7 employees look out for each other and work together to solve problems. Oftentimes, this ends up helping all parties.

Becky

Senior Manager, Customer Success Management

What are Rapid7 Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Rapid7 is led by a diverse management team that represent the security community we serve. We believe that we all have a responsibility to continuously improve our DE&I efforts.
Unconscious bias training
We believe in continuous learning, our in-house trainers conduct consistent diversity trainings. We advocate for diverse thinking and strive to cultivate a workforce that mirrors the best minds.
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
We have so many amazing and organically created employee resource groups! These internal Rapid7 communities allow for an authentic experience where diverse employees and allies can come together.
Hiring Practices that Promote Diversity
We've taken the Parity Pledge, we reinforce strategic recruitment, we are committed to diversity partnerships, and we understand the importance in training around unconscious bias.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Our remote work program includes full-time remote for specific positions, Work remotely on occasion as needed.
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Our employees receive unlimited hours per year of paid volunteer time.
Paid Holidays
Paid Sick Days
Employees receive unlimited hours per year of paid sick leave.
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Employees get free lunch during quarterly in-office Town Halls and some team meetings.
Happy Hours
Parking
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Promote from within
Continuing Education stipend
Variable.
Time allotted for learning
Online course subscriptions available
Paid industry certifications
More Jobs at Rapid749 open jobs
All Jobs
Finance
Dev + Engineer
Operations
Sales
Content
Developer
new
Austin
Operations
new
Austin
Sales
new
Austin
Sales
new
Austin
Operations
new
Austin
Developer
new
Austin
Developer
new
Austin
Operations
new
Austin
Developer
new
Austin
Operations
new
Austin
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView Rapid7's full profileSee more Rapid7 jobs