Learning Content Developer at Atlassian

| Austin
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Atlassian can hire people in any country where we have a legal entity, assuming candidates have eligible working rights and a sufficient timezone overlap with their team. As our offices re-open, Atlassians can choose to work remotely or return to an office, unless it’s necessary for the role to be performed in the office. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.


Job description

Atlassian is looking for a Learning Content Developer to design, build, and maintain engaging on-demand product training experiences. As a member of the Atlassian University team, you will define course requirements, collaborate with SMEs, write learning objectives, and create dynamic digital learning experiences in a variety of formats, including video, text, infographics, interactive media, case studies, virtual events, and more. This role requires a unique blend of instructional design expertise and multimedia production skills. You will be joining a small, nimble team that is working to re-imagine Atlassian’s on-demand training for millions of users.

More about you

You are an optimistic, passionate self-starter capable of driving projects from start to finish. You are comfortable building and refining your own tools and sharing your practices with teammates. You excel at simplifying and communicating concepts, including sophisticated workflows and technical information. You seek out feedback from learners and teammates, using agile development strategies to continuously improve the experiences you build and maintain.

On your first day, we'll expect you to have:

  • Strong instructional design experience and a deep understanding of adult learning methodologies
  • Excellent written, verbal, and visual communication skills
  • A record of success in a results-oriented professional environment that requires critical thinking, resourcefulness, and a dedication to high-quality
  • Strong sense of autonomy and personal accountability
  • Some exposure to Atlassian tools, especially Jira and Confluence
  • A strong desire to contribute to Atlassian’s culture

Duties and Responsibilities:

  • Build engaging, informational, and visually compelling learning experiences
  • Work to ensure that all training materials are consistent, up-to-date, and aligned with the larger team and company goals
  • Establish positive relationships with SMEs and other partners to ensure learning experiences are designed to improve customer outcomes
  • Find new ways to produce content that scales and resonates with our increasingly global audience
  • Support the creation of standardized tools, metrics, and evaluation processes across training to ensure a scalable approach when evaluating and addressing learning needs
  • Use agile methodology to define, create, develop, and manage content projects through a prioritized backlog
  • Collect and analyze course evaluation data to improve training content and effectiveness

Requirements:

  • 4+ years of experience in designing, developing, and testing outstanding learning content
  • Experience with design tools for eLearning, Articulate Rise 360, Adobe Creative Suite, Captivate, Storyline, Premiere Pro, and Camtasia.
  • Excellent writing, communication, and interpersonal skills
  • Established methods for working with Subject Matter Experts to target and refine learning objects
  • Experience working in technology and SaaS is preferred. Knowledge of Atlassian products is a big plus!
  • Multimedia production experience and familiarity with best practices for visual design and video production
  • Familiarity with UX design principles
  • Ability to communicate abstract or technical information to both technical and non-technical audiences
  • Ability to work within pre-defined templates and style guidelines
  • Ability to independently scope and run multiple, concurrent projects independently

More about our team

Atlassian University is a small but mighty team of skilled training, product, and marketing professionals. You will be joining the Learning Experience (LX) group, but you will have ample opportunities to collaborate with Atlassians from other teams. University is poised for extraordinary growth, and we look forward to adding your talents and perspective to help us achieve our goals!

More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

If your experience looks a little different from what we’ve identified and you think you can rock the role, we’d love to learn more about you.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • DjangoFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • MongoDBDatabases
    • MySQLDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM
    • SendGridEmail

Location

303 Colorado St , Austin, TX 78701

An Insider's view of Atlassian

What's something quirky about your company?

Atlassian creates a culture that sees and understands employees as humans. We take time to celebrate how weird we all are, and it shows in the work we do.

Kesha

Product Marketing Manager

What is your vision for the company?

As the world gets eaten be software, Atlassian plays a foundational role: how do we help knowledge leaders articulate how business operates today? How do we engage 'visioneers' to help reimagine an analog process into something digital? And how do we ensure that we enable developers to be as productive and effective as possible?

Noah Wasmer

Head of Tech Teams

What are Atlassian Perks + Benefits

Atlassian Benefits Overview

Our offices are open, highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, five paid volunteer days a year for your favorite cause, plenty of food and drinks, ergonomic workstations, employer-paid insurance coverage for you and your family, pension and more.

We're a global company and each of our office locations also has its own unique perks and benefits. Some of our benefits vary slightly by location.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Happy Hours
Parking
Pet Friendly
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications
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