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Merchandising Operations Senior Manager

| Austin

Spreetail is a profitable and growing e-commerce company that builds technology, markets products and manages warehouses to offer the best prices on tens of thousands of items. Our purpose is to make a dent in the universe by delighting millions of customers, creating opportunity and wealth for our team, and revolutionizing the communities we touch.

We look for team members who embody our mantra: 

Be relentless. Pursue challenges. Act like an owner. Raise your bar. Practice humility. Make Spreetail better. 

As the Merchandising Operations Senior Manager you will:

  • Grow, develop, and lead a large team of copywriters, product content specialists, and quality analysts who directly support Spreetail’s product catalog
  • Develop and implement strategic plan for merchandising department as it relates to item content
  • Oversee item content life cycle at every stage of production: data acquisition, product research, attribution, copy creation, visual asset development, item launch, QA efforts, and category audits
  • Drive workflow improvements and automation opportunities from both people and process standpoints
  • Work closely with stakeholders across the merchandising organization to define product content standards and quality metrics, while also partnering with marketing and creative to tailor item content to our customers
  • Serve as primary owner and stakeholder of Product Information Management (PIM) systems and solutions, with a key outcome including the roll-out of a portal which allows vendors to directly supply the content team with item data and assets
  • Participate in site feature research, testing, implementation, and analysis alongside our UX, site, and product teams
  • Oversee the sourcing and maintenance of accurate, approved, and up-to-date product content (including product specifications, imagery, copy, pricing and rich marketing content) by proofing and auditing, assisting in the optimization of content, and the quality and integrity of images and videos
  • Communicate with creative department for asset creation needs and ensure all branding guidelines are maintained across the website.
  • Work on quality improvement initiatives in reducing customer contacts as they relate to item content
  • Ensure item content on Spreetail’s channels is accurate, engaging, relevant to the consumer and consistent with consistent brand messaging and retailer online requirements

We look forward to learning more about your experience with:

  • Ability to scale people, processes, and programs as Spreetail’s product catalog and channels rapidly grow
  • Analytically minded and ability to utilize analytics to prioritize content needs and impact across the organization
  • Strong command of utilizing technology and tools to manage and communicate with a large team across multiple office locations
  • Demonstrated skill in project management and prioritization
  • Ability to justify decisions and measure results through data and analytical acumen
  • Experience serving as primary liaison between production and all other departments including marketing, software, product & engineering, vendor management, and legal
  • 5+ years of industry experience in ecommerce or a relevant site operations field
  • Skill at analyzing and interpreting data and distilling it to solve problems and give actionable recommendations
  • Demonstrated ability to organize team processes and workflow to guarantee delivery of stakeholder requirements
  • Proven track record of prioritizing and delivering projects in an ambiguous and changing environment
  • Technical proficiency in content management tools, policies, and procedures
  • Strong team development and leadership skills

Spreetail is growing rapidly; our team is challenged every single day to outwork and out-think the competition. We move fast, and no one has the luxury to wait around for someone else to make the first move. We dive in, we learn, we adapt, sometimes we fail, but we never remain stagnant. 

We’ll reward you with: 

  • Stock appreciation rights 
  • Leadership development opportunities 
  • Untracked time off 
  • Group health insurance (Spreetail pays your FULL monthly premium.)
  • Yearly company trip 
  • Regular company-funded events and activities 
  • Dollar-for-dollar donation match 
  • Home purchase bonus after 2 years of employment 
  • Island getaway after 3 years of employment 
  • 10-day sabbatical after 5 years of employment 

Spreetail isn’t just a job or career, it’s a lifestyle that isn’t for the faint of heart. Expect put in the necessary hours each week and break out of your comfort zone to tackle problems and pursue innovative solutions. If you’re looking for a challenge and a career you can grow with, Spreetail is the opportunity you’ve been waiting for.

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Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • D3JSLibraries
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • CassandraDatabases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • RedisDatabases


Spreetail's office is located at 4th and Congress, right in the heart of downtown Austin.

An Insider's view of Spreetail

What are some social events your company does?

One of my favorite Spreetail social events is run club! Every week, we get together to run on a path near our office. It's a great way to get to know others on a really deep level (sweating our butts off!). It's especially fun because it spans all teams and departments, and Spreetailers from other offices join when they come to visit, too.



What does your typical day look like?

As a Software Delivery Manager, I look to help ensure that the appropriate processes are in place and followed within our software development teams so we can verify and communicate that we are pushing out the most valuable solutions and products to our internal and external customers.


Software Delivery Manager

What are some things you learned at the company?

The speed at which we get tasks accomplished at Spreetail has made me reevaluate how much I can get done in a single day. The people here attack their job. It has made me raise my bar and bring that intensity to the office every day.


Head of Private Brands

How does the company support your career growth?

I used to have terrible public speaking anxiety — like, crying in the bathroom in high school anxiety. Now, I lead trainings and discussions for 15-20 person onboarding groups regularly. I am constantly working to polish and perfect my public speaking skills, and I'm very grateful that I am not lacking in a platform to do so.


Onboarding Training Specialist

What are Spreetail Perks + Benefits

Spreetail Benefits Overview

When it comes to creating opportunity and wealth for our team, Spreetail works hard to enhance your employee experience through benefit programs and perks that provide meaningful support and allow you to be successful in your work.

Spreetail offers some pretty great benefits to thank you for your contributions to the company’s success. Some are traditional, and some are extra special.

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Open office floor plan
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Family Medical Leave
Company sponsored family events
Acme co. sponsors family oriented events Quarterly.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Game Room
Happy Hours
We offer employees A parking subsidy.
Pet Friendly
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Acme Co. hosts lunch and learn meetings on occasion.
Cross functional training encouraged
Promote from within
Mentorship program
Customized development tracks

Additional Perks + Benefits

In addition to great benefits like health insurance, unlimited time off, and a full calendar of company events, Spreetail strives to provide employees with benefits that go above and beyond. Purchase a home after 2 years of employment, and we'll support you with a $5,000 bonus. Donate to a cause that's meaningful to you, and we'll match it dollar for dollar, up to $250 each year, or $1,000 after you've been with us for 5 years. Help us hit our team goals, and we'll take off on a company trip each year.

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