Proposal Writer at BigCommerce

| Austin
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BigCommerce is disrupting the e-commerce industry as the SaaS leader for fast- growing, mid-market businesses. We enable our customers to build intuitive and engaging stores to support every stage of their growth.

Reporting to the Director, Sales Engineering, you’ll leverage your business and BigCommerce knowledge to respond to RFP’s and RFI’s from mid-market and enterprise merchants. The Proposal Writer works with our Senior Sales Engineers, InfoSec Team, and Account Executives to formulate responses to RFPs and ensure timely responses to customers. The ideal candidate will have an ownership mentality of the RFP process and the ability to collaborate with multiple stakeholders to ensure accurate and high-quality responses.

What You’ll Do: 

  • Accept and read inbound request for proposal requests from mid-market and large enterprise customers, and in consultation with Sales Engineers and using a combination of RPF response libraries and your own product knowledge articulate a strategy for response.
  • Analyze customer’s requirements, and write proposals that comply wholly with the RFP requirements.
  • Demonstrate competency in editing for content, tone, accuracy, key messages and win themes
  • Proofread work to eliminate grammatical errors and formatting issues.
  • Maintain the RFP knowledge repository, keeping answers up to date and ensuring new data points are incorporated into the answer libraries.
  • Partner with Competitive Intelligence and Marketing to formulate answers that put our product in the best possible position.
  • Ensure components of an RFP are distributed to the correct parties and track timelines and deliverables.
  • Become fluent in competitive positioning and be effective in differentiating BigCommerce.

Who You Are:

  • 3+ years of related professional experience responding to product RFPs and RFIs at a technology company
  • BA/BS in technology or business technology or equivalent experience required
  • Ability to document responses from technical stakeholders
  • Excellent technical writing skills
  • Experience with commerce solutions and applications including POS, product catalogs, order management, ERP and payment gateways a plus. 
  • Attention to detail and exemplary organizational skills
  • Driven - You are energetic, self-starting, and have a sense of urgency and passion for winning
  • Personable - You maintain a positive attitude, build others up, and relate well to all kinds of people, up, down, and sideways, inside and outside the organization
  • Effective Prioritizer - You effectively manage your workload and prioritize activities
  • Problem Solver - You’re adept at using critical thinking to assess and solution for prospects with low to moderate levels of sophistication and complexity
  • Thoughtful - You anticipate where potential issues are and plan your approach accordingly
  • Collaborative - You collaborate readily and easily and are able to motivate multiple groups toward accomplishing a task
  • Master Communicator - You possess strong verbal, presentation, written, listening, and organizational skills 
  • Credible - You possess relevant business and industry knowledge, project mature self-confidence, and can hold your own with members of an executive team
  • Ethical - You believe in our mission, share our values and understand that it’s not just about what you get done, but also how you do it

Diversity & Inclusion at BigCommerce
We have the opportunity to build not only a great business, but a great company, with soul. Our beliefs and commitment to diversity and inclusion are a central part of achieving that.

Our dedication to diversity and inclusion is grounded in two things: a moral belief in the dignity, value, and potential of every individual, and a practical belief that diverse, inclusive teams will create the best outcomes for our customers, partners, employees, and company. We welcome everyone to be a part of our journey.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PHPLanguages
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • ElixirLanguages
    • ErlangLanguages
    • Objective -CLanguages
    • ScalaLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AjaxLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • jQueryFrameworks
    • MongoDBDatabases
    • Google AnalyticsAnalytics
    • PhotoshopDesign
    • SketchDesign
    • Adobe Creative SuiteDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS

Location

Our HQ is set amongst trees and nature trails in the beautiful hills of Austin. We also have a location downtown at 211 E 7th St Suite 500, 78701.

What are BigCommerce Perks + Benefits

Culture
Volunteer in local community
We encourage our employees to give back to our local communities through volunteer work. BigCommerce provides two paid Charity/Volunteering Leave days per calendar year to all permanent employees.
Partners with Nonprofits
Each year, the BC family partners with Partnerships for Children to help kids in the Austin area who have been taken from their homes and are living in protective custody during the holidays.
Friends outside of work
Eat lunch together
Intracompany committees
We empower employees to define our culture in the areas of Wellness, Community/Volunteering and Team Building through our BigCommerce Employee Resource Groups (ERGs).
Daily stand up
Open door policy
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
BEmpowered for women, non-binary people, and allies; BProud for LGBTQ+ and allies; B-United for Veterans and allies; BCinColor for people of color and allies; BigFamily for caregivers and alli
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
National United HealthCare PPO & HDHP plan options with deductibles as low as $500, coverage up to 100% for in-network services and low monthly premiums
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Child Care Benefits
Subsidized placement services for child care.
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Unlimited vacation policy for salaried team members and generous accrued time off policy for non-exempt team members.
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
We offer employees parking in a garage on the property.
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
BigCommerce offers a variety of opportunities for learning and development from training sessions and workshops, to different conferences to attend.
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Career mentorship is available.
Continuing Education stipend
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

A free online store to help you live out your entrepreneurial dreams. Competitive compensation packages. Pet Insurance. Comprehensive health insurance coverage that starts on day one. Open vacation policy for salaried team members and generous accrued time off policy for hourly team members. Employee-driven team building activities like hackathons, paintball, rock climbing, social sports leagues, movie nights, river floats, etc. Peer to peer rewards and recognition program. Paid parental leave and adoption assistance for new parents. Employer-paid life insurance and disability coverage. Educational assistance for qualified pre- and post-grad courses.

We empower our employees to define culture in the areas of wellness & fitness, community & volunteerism, and team building through local culture clubs to help our employees connect. Our Employee Resource Groups (ERGs) support our diverse workforce through supportive, inclusive networks that help develop awareness and respect across the company. Additionally, we use programs to support our learning culture including our Learning Through Sharing Program, Lightning Talks, Lunch and Learns, Book Clubs, and guest speakers. We sustain our culture by understanding what drives our employees' engagement, measuring that engagement, and implementing initiatives to continue to make BigCommerce an even better place to work

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