Proposal Writer at BigCommerce

| Austin
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BigCommerce is disrupting the e-commerce industry as the SaaS leader for fast- growing, mid-market businesses. We enable our customers to build intuitive and engaging stores to support every stage of their growth.

Reporting to the Director, Sales Engineering, you’ll leverage your business and BigCommerce knowledge to respond to RFP’s and RFI’s from mid-market and enterprise merchants. The Proposal Writer works with our Senior Sales Engineers, InfoSec Team, and Account Executives to formulate responses to RFPs and ensure timely responses to customers. The ideal candidate will have an ownership mentality of the RFP process and the ability to collaborate with multiple stakeholders to ensure accurate and high-quality responses.

What You’ll Do: 

  • Accept and read inbound request for proposal requests from mid-market and large enterprise customers, and in consultation with Sales Engineers and using a combination of RPF response libraries and your own product knowledge articulate a strategy for response.
  • Analyze customer’s requirements, and write proposals that comply wholly with the RFP requirements.
  • Demonstrate competency in editing for content, tone, accuracy, key messages and win themes
  • Proofread work to eliminate grammatical errors and formatting issues.
  • Maintain the RFP knowledge repository, keeping answers up to date and ensuring new data points are incorporated into the answer libraries.
  • Partner with Competitive Intelligence and Marketing to formulate answers that put our product in the best possible position.
  • Ensure components of an RFP are distributed to the correct parties and track timelines and deliverables.
  • Become fluent in competitive positioning and be effective in differentiating BigCommerce.

Who You Are:

  • 3+ years of related professional experience responding to product RFPs and RFIs at a technology company
  • BA/BS in technology or business technology or equivalent experience required
  • Ability to document responses from technical stakeholders
  • Excellent technical writing skills
  • Experience with commerce solutions and applications including POS, product catalogs, order management, ERP and payment gateways a plus. 
  • Attention to detail and exemplary organizational skills
  • Driven - You are energetic, self-starting, and have a sense of urgency and passion for winning
  • Personable - You maintain a positive attitude, build others up, and relate well to all kinds of people, up, down, and sideways, inside and outside the organization
  • Effective Prioritizer - You effectively manage your workload and prioritize activities
  • Problem Solver - You’re adept at using critical thinking to assess and solution for prospects with low to moderate levels of sophistication and complexity
  • Thoughtful - You anticipate where potential issues are and plan your approach accordingly
  • Collaborative - You collaborate readily and easily and are able to motivate multiple groups toward accomplishing a task
  • Master Communicator - You possess strong verbal, presentation, written, listening, and organizational skills 
  • Credible - You possess relevant business and industry knowledge, project mature self-confidence, and can hold your own with members of an executive team
  • Ethical - You believe in our mission, share our values and understand that it’s not just about what you get done, but also how you do it

Diversity & Inclusion at BigCommerce
We have the opportunity to build not only a great business, but a great company, with soul. Our beliefs and commitment to diversity and inclusion are a central part of achieving that.

Our dedication to diversity and inclusion is grounded in two things: a moral belief in the dignity, value, and potential of every individual, and a practical belief that diverse, inclusive teams will create the best outcomes for our customers, partners, employees, and company. We welcome everyone to be a part of our journey.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PHPLanguages
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • ElixirLanguages
    • ErlangLanguages
    • Objective -CLanguages
    • ScalaLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AjaxLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • jQueryFrameworks
    • MongoDBDatabases
    • Google AnalyticsAnalytics
    • PhotoshopDesign
    • SketchDesign
    • Adobe Creative SuiteDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS


We're downtown at: 211 E 7th St Suite 500, Austin, TX 78701. We also have an amazing office in NW Austin: 11305 Four Points Drive, Austin TX 78726.

What are BigCommerce Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
National United HealthCare PPO & HDHP plan options with deductibles as low as $500, coverage up to 100% for in-network services and low monthly premiums
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Retirement & Stock Options Benefits
Company Equity
Child Care & Parental Leave Benefits
Child Care Benefits
Subsidized placement services for child care.
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Our game room includes Ping Pong, Pool Table, Foosball, Video Games.
Stocked Kitchen
Some Meals Provided
Happy Hours
Happy hours are hosted Once per week.
Fitness Subsidies
Professional Development Benefits
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
Online course subscriptions available

Additional Perks + Benefits

A free online store to help you live out your entrepreneurial dreams. Competitive compensation packages. Pet Insurance. Comprehensive health insurance coverage that starts on day one. Open vacation policy for salaried team members and generous accrued time off policy for hourly team members. Employee-driven team building activities like hackathons, paintball, rock climbing, social sports leagues, movie nights, river floats, etc. Peer to peer rewards and recognition program. Paid parental leave and adoption assistance for new parents. Employer-paid life insurance and disability coverage. Educational assistance for qualified pre- and post-grad courses.

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