Revenue Technical Writer - Remote at DISCO

| Austin | Remote
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Your Impact

The Revenue Technical Writer (known internally as GTM Technical Writer & Deal Manager) is the key owner of content curation and generation for sales and account growth needs. As DISCO’s account portfolio continues to grow in volume and complexity, the Technical Writer & Deal Manager will ensure that the DISCO Revenue organization is providing accurate, polished, and appropriately focused content to advance sales motions and user adoption.

You will join the Solutions Architect team which is leveraged as product and domain experts for the Revenue team. Complementing this team’s field work, you will compile client documentation, such as RFPs, in partnership with cross-functional departments at DISCO. Your deliverables will be as purpose built as our products, so that clients can easily extract valuable insights which impact their business. 


What You’ll Do
  • Quarterback, project manage, and complete due diligence efforts including RFIs, RFPs, proposals, and vendor assessments including direct collaboration with sales reps and revenue team leaders
  • Partner with Product Marketing to generate written content with a consistent voice designed to highlight DISCO’s key strengths while also working to compile content and align sales team resources for complex deals
  • Help to remove barriers and reduce the time spent by our sales team on responding to customer inquiries and requests for proposals
  • Maintain an expert understanding of DISCO’s products, services, and value propositions 
  • Collaborate with cross-functional teams at DISCO to extract department specific information such as operations and services processes, deliverables and SLAs
  • Along with Product Marketing, work to maintain brand consistency and collaborate on internal resources (i.e. DISCO Sales Enablement content, customer facing content)
  • Quickly evaluate potential complexity and workload for incoming requests in order to build a plan to assemble the right resources and stakeholders
  • Identify process improvements and efficiencies that help us respond and win deals
  • Create and maintain a document library with relevant materials for ease of use and consistency in responding to market requests

Who You Are
  • 3+ years of RFP/RFI writing, technical writing, proposal writing, or solution based delivery (ie Solution Architect, Sales Engineer) experience. Preferred experience on legal verticals
  • An inter-departmental collaborator and relationship builder who is able to bring together the right resources at the right time to help positively impact our win rate
  • Ability to quickly grasp technical concepts and translate technical verbiage into understandable language for our customers
  • Knowledge and experience in cross-functional sales management methods and techniques
  • Strong organizational, presentation, and customer service skills including content library management, leveraging tools such as RFPIO, Loopio, etc.

Even Better If You Have
  • Experience in the eDiscovery industry relating to sales, technical pre-sales, consulting or project management experience - preferably with software or service provider experience
  • Previously worked directly with a GTM team
  • Supported both software and services organizations in a consulting role
  • Experience using or generating content for both legacy and modern, cloud-based ediscovery products
About DISCO

DISCO provides a cloud-native, artificial intelligence-powered legal solution that simplifies ediscovery, legal document review and case management for enterprises, law firms, legal services providers and governments. Our scalable, integrated solution enables legal departments to easily collect, process and review enterprise data that is relevant or potentially relevant to legal matters.

In 2020, 171 law firms in the 2020 AmLaw 200 used DISCO in the course of legal work on behalf of their clients. More than 800 enterprises, law firms, legal services providers and government organizations are DISCO customers.

Are you ready to revolutionize the practice of law? Join us!

Perks of DISCO
  • Open, inclusive, and fun environment
  • Benefits, including medical, dental and vision insurance, as well as 401(k) (EU coming soon)
  • Competitive salary plus stock options
  • Flexible PTO 
  • Opportunity to be a part of a company that is revolutionizing the legal industry
  • Growth opportunities throughout the company

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Technology we use

  • Engineering
  • Product
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ReactLibraries
    • ReduxLibraries
    • FlaskFrameworks
    • TorchFrameworks
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement

Location

While we're WFH right now, our office is off Loop 360. We have a great office balcony where we can work and enjoy the view.

An Insider's view of DISCO

How would you describe the company’s work-life balance?

DISCO enables me to split my energy between work and other aspects of my life that are important. Our flexible PTO truly relieves the stress of taking time off to take care of our personal lives.

Jason

Account Executive

What makes someone successful on your team?

We talk a lot about personal brand on my team: how you show up to a conversation and partner with those around you to successfully close a sale can often be a key factor in success. Whether it is committing to a positive experience for the client or welcoming a new customer, giving your all, all the time, is a part of our culture.

Lauren

VP of Sales, West

How do you make yourself accessible to the rest of the team?

Our team leadership holds virtual office hours to replicate the quick discussions and fast problem-solving that doesn’t always require a 30-minute meeting to address. We share best practices and lessons learned from conversations with our current and future customers.

Andrew

Chief Revenue Officer

What’s the vibe like in the office?

Our Product Delivery team is made up of people who are very smart and passionate about their craft, whether it's software engineering, product management, or design. These folks come energized by the challenge of solving hard problems. They love what they do and making amazing software.

Ariel

Engineering Office Manager

What are DISCO Perks + Benefits

DISCO Benefits Overview

DISCO knows its employees are the secret of our success. Our focus is keeping DISCO a great place to work, which includes providing benefits and perks that help our employees live up to their potential.

Culture
Volunteer in local community
DISCO Cares was born out of Hurricane Harvey rescue and rebuild efforts and our shared belief that to help is human. It's driven by our employees and supported by our leadership.
Partners with Nonprofits
Friends outside of work
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Leadership has gone through racial equity training.
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
DISCO employees who have elected to have an FSA can contribute up to $2650 annually.
Disability Insurance
Dental Benefits
Our dental plan has a $0 premium for the employee, with a reasonable monthly premium up for additional family members.
Vision Benefits
Our vision plan has a $10 copay for annual well vision exams and an $180 allowance for glasses and $150 allowance for contact lenses.
Health Insurance Benefits
DISCO offers a variety of health insurance plans. Our high deductible plans cover 100% of the employee's premium with an HSA and we also provide PPO/FSA plans.
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
DISCO offers a dependent care FSA where employees can contribute up to $5000 tax-free dollars towards child or elder care.
Generous Parental Leave
DISCO provides up to 12 weeks of parental leave for the primary caretaker. We also provide 4 weeks of leave for the secondary caretaker.
Flexible Work Schedule
DISCO provides employees with flexibility. Particularly as we work from home during the pandemic, we recognize our employees' families may require additional flexibility as they juggle work and home.
Remote Work Program
We are working from home during the pandemic. Our leadership has conducted remote work surveys to assess employee needs and employees will be allowed to WFH through June 2021.
Family Medical Leave
Restricted work hours
While lunch meetings were a common thing when working in the office and enjoying free delivered lunch, during the pandemic, we have restricted the noon hour to being a meeting-free hour.
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
DISCO offers pre-tax commuter benefits for employees where transit and parking are relevant costs.
Free Daily Meals
Austin employees get free lunch on Monday-Friday.
Stocked Kitchen
DISCO has a well-stocked kitchen including healthy snacks, sodas, coffee, cold brew, and Topo Chico.
Some Meals Provided
Austin employees get free lunch on Monday-Friday.
Parking
We offer employees free on-site garage parking.
Recreational Clubs
Seasonal sports/fitness groups like kickball, with yoga at the office year-round
Professional Development Benefits
Lunch and learns
Cross functional training encouraged
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