Senior Content Designer

| Austin

About H-E-B H-E-B is one of the largest, independently owned food retailers in the nation operating over 400 stores throughout Texas and Mexico, with annual sales generating over $25 billion. Described by industry experts as a daring innovator and smart competitor, H-E-B has led the way with creative new concepts, outstanding service and a commitment to diversity in our workforce, workplace and marketplace. H-E-B offers a wealth of career opportunities to our 109,000+ Partners (employees), competitive compensation and benefits program and comprehensive training that lead to successful careers.   

What is the opportunity?

 
As a content designer, you’re someone with a deep passion for words and user experience design. You advocate for your users and shape experiences by crafting copy that helps them achieve their goals. You collaborate with other teammates to execute seamless user experiences with a unified voice across platforms. 
 
Your responsibilities:
  • Write clear, concise product copy across a variety of user experiences
  • Understand your users and be able to explain how your content solutions meet their needs
  • Translate complex concepts into jargon-free, effective copy
  • Champion the value of content design among other teams
  • Collaborate with designers, product managers, and engineers to define requirements and manage projects 
  • Use data and user metrics to make recommendations and content improvements
  • Partner with marketing to execute a consistent voice across our digital experiences
  • Help build and apply content guidelines and processes
  • Ensure all product copy meets legal and localization standards
 Why is it awesome? You will…
  • Have the freedom to define how content design and strategy operates at H-E-B Digital
  • Be part of a small, lean team (to start), which translates to you having a big personal impact
  • Have huge opportunity for growth: H-E-B Digital is on the way up, creating exceptional career paths for exceptional product and design talent
  • Be surrounded by top talent
What do you need?
  • Bachelor’s degree or equivalent experience
  • 3–10 years of experience working with content on digital products
  • Mastery of of the English language (bonus points for the ability to write and speak Spanish)
  • A portfolio of design-focused writing samples that demonstrate the impact of content design in a digital space
Do you have what it takes to succeed?
  • Enthusiasm for H-E-B values and the H-E-B Digital mission
  • A deep understanding of how different connected devices impact user experience and how user experiences lace together across different platforms
  • Exceptional strength in consumer software products, with emphasis on mobile-first (native and web apps)
  • Ability to quickly and smoothly transition from concepts and ideation to detailed execution
  • Ability to find simple solutions for complex problems
  • Embrace and thrive in fast-paced, lean startup cultures
  • High comfort level with “lean startup” or Agile development methodologies
  • Firm believer in the power of design thinking and the energy to evangelize it within the company
  • Always on top of the latest technologies and industry trends

 

 
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Technology we use

  • Engineering
    • JavaLanguages
    • PythonLanguages
    • HadoopLanguages

Location

2416 E 6th St, Austin, TX 78702

An Insider's view of H-E-B

What’s the vibe like in the office?

What really drives the vibe at our office is our incredible people. Everyone at HEB Digital has a unique expertise to learn from, and we are always encouraging each other or willing to offer a helping hand. It’s the same friendly attitude I know from decades of shopping at HEB, and it’s a true joy to be a part of as a member of our digital team.

Laura

Software Engineer II

What's the biggest problem your team is solving?

The biggest problem the team & I are solving is bringing Curbside & Delivery to the forefront of the H-E-B mobile app. In this modern workflow, customers will be treated to a white-glove experience within the app; searching, browsing, and sorting at your at your finger tips! I'm personally focused on the C's: Coupons, Cart, & Checkout.

Kayla

Sr. Product Manager

What makes someone successful on your team?

The opportunity & impact you can have at H-E-B truly is unmatched. We’re building a huge team of design-oriented, user-centric problem solvers. Folks who are passionate about shipping solutions to millions of loyal customers. It’s the challenge of a lifetime! You need to be hungry to compete against the biggest names out there in grocery & retail.

Evan

Director, Product

How do your team's ideas influence the company's direction?

By building heb.com to be a reflection of the amazing experience that customers have in our stores, we can build a tremendous foundation for HEB’s digital presence. Similarly the innovations and designs that we implement on the UI engineering team will build towards a uniquely successful in-store experience for our communities.

Anna Louise

Engineering Manager

What does career growth look like on your team?

At H-E-B, the scope of interesting challenges is big! We’re building a team that is passionate about making an impact on users, the organization, & want careers where they can stay curious & work on problems spanning many verticals of expertise. Our Partners are connected to opportunities that will excite them, grow their design & leadership skills

Angela

Director, UX Design

What are H-E-B Perks + Benefits

H-E-B Benefits Overview

Valued Partner Perks Card
We appreciate all that our Partners do. That’s why, as a Valued Partner Perks member, you’ll enjoy a 10% discount on all H-E-B Own Brand Products, plus enjoy additional offers and special savings throughout the year.

Partner Health Plan
From head to toe, and everything in-between, our Partner Health Plans have you (and your loved ones) covered.

Partner Stock Plan
At H-E-B we believe that a company of Owners will outperform a company of employees any day of the week. The Partner Stock Plan allows Partners to share in the performance of H-E-B stock!

401K Plan
Because we care about the future of our Partners, our 401k plan offers a $1.60 match for each dollar contributed up to 2.5% of your salary.

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Diversity manifesto
Someone's primary function is managing the company's diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Team workouts
Acme Co.'s team fitness initiatives include In-office yoga, In-office fitness classes.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Free Daily Meals
We provide free breakfast on Monday, Friday. Employees get free lunch on Tuesday, Thursday.
Stocked Kitchen
Some Meals Provided
Happy Hours
Happy hours are hosted Once per week.
Parking
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Promote from within

Additional Perks + Benefits

A job at H-E-B is an opportunity for a rewarding, never boring, career. An opportunity to utilize your talent and strengths to innovate and make a difference across multiple areas of the business, from stores, to corporate, to Manufacturing, Warehousing, & Transportation.
Your Career at H-E-B can be anything you want!

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