Iodine Software
Iodine Software is the leader in clinical AI for highly accurate capture of patient documentation.
Austin, TX
Hybrid

Senior Technical Writer

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Summary/Objective

Iodine Software is a healthcare AI company that has pioneered a new machine learning approach -- Cognitive Emulation -- to help healthcare finance leaders build resilient organizations. Cognitive Emulation uses proprietary AI technology and machine learning algorithms to think the way a clinician thinks and emulate clinical judgement. This allows us to help nearly 500 hospitals quickly and accurately identify areas of potential opportunity to accelerate productivity, data accuracy, and financial return.

What You'll Do:

Ready to be a pioneer at a trailblazing company? As our first staff Senior Technical Writer you will spearhead our technical documentation strategy, best practices, and processes in a fast-paced collaborative environment. Your work will include translating complex technical information about the advanced AI components of our products and then creating, client-facing documentation for our expanding line of products. Your audience will be two-fold - mainly targeting external users, but also providing supportive documentation for Marketing and Customer Success teams.

Our ideal Senior Technical Writer will have experience in the Software Development Lifecycle (SDLC) for Data Science-related products. You'll excel in an Agile environment where the ability to work collaboratively with the Product Management team, Data Science experts, and Engineers will enable you to contribute value to our success. If improving healthcare through leading-edge technical products sounds like your next life mission, come join us! Your responsibilities include:

• Research and translate technical information for release notes, end-user training, case studies, and web-based documents needed by technical and non-technical end users.

• Work with our Product Management team to Identify and understand user needs and at times, collaborate with clients to resolve issues with documentation.

• Write, publish, and maintain high-quality content and messaging.

• Establish and improve policies and processes and provide structure to enable best practices for our continuing technical documentation requirements.

• Work with us as we transform healthcare, help clinicians to make better, more informed patient care decisions, and assist in successful patient outcomes.

See Something, Do Something

At Iodine, we are incredibly privileged to be entrusted with an enormous amount of Protected Health Information (PHI) amounting more than 90 million lives. Inherent to our culture is the need to live up to that trust in everything we do. Security is a primary responsibility shared by every Iodine employee and we expect everyone to honor that responsibility. That includes abiding by our security policies, being constantly vigilant to possible risks to the privacy and safety of the information given to our care and bringing forward any concerns about security.

What You'll Need

Minimum Requirements (Education, certifications and experience):

• Bachelor's Degree in Technical Documentation, Information Technology, Computer Science, English, or other relevant degree OR 4+ years of enterprise-level technical writing experience.

• Proven track record of successful SDLC documentation within an Agile/Scrum environment, preferably one that manages large volumes of data and emphasizes Data Science.

• Experience collaborating with Software Engineers, Product Marketing, external clients, and other stakeholders within a software development environment.

• Ability to clearly communicate product features to technical and non-technical audiences.

• Familiarity with commonly used tools and ability to make recommendations regarding appropriate tools.

Preferred Requirements:

• Healthcare industry experience.

• Background with a SaaS and/or Data Science company.

• Experience with Pendo and Confluence.

What You'll Get

This is a unique opportunity to join a close-knit, rapidly growing team and help us improve a key piece of the organization. You will have the opportunity to drive the strategy and direction of our product for our users. You will join a passionate and ambitious team, with a proven record of success building multiple companies. Learn more about us at www.iodinesoftware.com

You must be currently authorized to work full-time in the United States on a permanent basis.

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What are Iodine Software Perks + Benefits

Iodine Software Benefits Overview

Iodine offers a comprehensive benefits package including medical, dental and vision along with basic term life insurance and a 401K plan with company matching. We also offer many other optional perks like annual wellness benefit, pet insurance, voluntary life insurance, cell phone and internet reimbursement as well as a work from home stipend for each employee.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee-led culture committees
Flexible work schedule
Iodine provides employees with a flexible work schedule that includes Flexible start and end times and to support work life balance.
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Iodine employees can contribute up to $2750 annually to their FSA.
Disability insurance
Iodine Offers both Short and LongTerm Disability benefits. Short Term covers 60% of weekly income up to $2300 weekly and Long Term covers 60% of monthly income up to $10,000 monthly maximum payout.
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Our pet insurance policy offers 3 reimbursement options to best fit your needs.
Wellness programs
Team workouts
Mental health benefits
Our EAP Program offers FREE Counseling sessions. articles and virtual webinars on topics related to issues we are currently facing.
Financial & Retirement
401(K)
401(K) matching
Iodine provides employees with a 401(K) matching plan managed by Voya. We match 50% of contributions up to 6% of an employees annual gross pay.
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Unlimited vacation/PTO plan
Paid holidays
Paid sick days
Office Perks
Company-sponsored outings
Iodine typically targets company wide events twice a year, one typically in the summer and the other around our company-wide holiday party!
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Fitness stipend
Home-office stipend for remote employees
Mother's room
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
annual training and education stiped
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

Cell Phone/Internet Reimbursement - up to $100/month
Work From Home Stipend- each employee is granted a $500 work from home stipend to assist with home office set up
Wellness Benefit - up to $500 annual reimbursement for your wellness (ie. gym memberships, massage therapy, etc.)
Training and Continuing Education Allowance - up to $2500 annual reimbursement
Employee Referral Program
TeleHealth
Travel and Global Emergency Assistance
Accident, Critical Illness and Hospital Insurance
LegalShield Assistance
Employee Assistance Program - Counseling & Financial Services
HSA Contribution
Pharmacy Resources

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