Sr. Instructor

| Austin
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About CrowdStrike
CrowdStrike is the leader in cloud-delivered next-generation endpoint protection, threat intelligence, and pre- and post-incident response services.  With the ability to collect and process over 100 billion events a day, CrowdStrike has revolutionized endpoint protection by being the first and only company to unify next-generation antivirus (AV), endpoint detection and response (EDR), and a 24/7 managed hunting service — all delivered via a single lightweight agent.  We are one of the World's Most 50 Innovative Companies according to MIT, and one of Forbes Most Promising Companies. Our growth and innovation are driven by incredible employees who deliver unmatched customer success.   

We have received a number of exciting awards including:

  • October 2018: 100 Best Medium Workplaces Second Year in a Row by Fortune magazine.
  • June 2018:  Closed over $200 million, led by General Atlantic, Accel and IVP, with participation from March Capital and CapitalG (Google), achieving a valuation of more than $3 billion.
  • April 2018:  CrowdStrike Wins SC Award for Best Security Company Second Year in a Row. 

About the Role
CrowdStrike seeks experienced educators and consultants who want to help our clients learn how to protect their organizations against the most advanced attackers in the world. Our CrowdStrike Services training and education team lets you use your experience in security to help students up their game. You’ll work with one of the premier incident response teams in the world, carrying the lessons of the field to a classroom environment.

If your skillset includes incident response and preparation, this position can also cross over into occasional service delivery of the types shown in our Senior Consultant careers. You should look at those postings – as well as the nightly news – to get an idea of the excitement that we call “just another Friday afternoon.” 

Am I an Instructor/Curriculum Development Candidate?

  • Can you effectively communicate complicated topics to an audience with a wide variety of skills? Can you explain the importance of regular patching to your grandma and at least keep up when your niece explains the x86 binary she reversed before Thanksgiving dinner?
  • Do you have an Incident Response or Information Security background, and did you enjoy explaining the “why” and the “how” to your clients in the past?
  • Are you an IR consultant who enjoys the work but needs or wants to get out of the 3-4-5 travel every week?
  • Can you credibly represent the leading edge of information security? Could your past clients tell that you were walking the walk, not just talking the talk?
  • Can you interact effectively with customers who might need to be un-taught some old ways before they can learn some new tricks?
  • Do you love working with other smart people from whom you can learn as well as teach what you know?
  • Can you tell a story with a point, using the elements of the story to cement the knowledge?
  • Do you know stuff and want to help other people learn it so they can do it, too? Especially cool stuff?

Typical Responsibilities:

  • Present and lead courses on incident response, forensic analysis, intelligence operations and other information security topics.
  • Work effectively at a distance: conduct web-meeting-based course delivery; interact and integrate with coworkers from Sydney to London (though most of us are in the U.S.); use distance learning technology effectively.
  • Conduct on-site courses for certain clients, usually two or three days at a time. For certain technical topics, manage course delivery by SMEs who aren’t professional trainers, ensuring the client gets the best value.
  • Create, extend, enhance or revise course material. When not teaching, create material for delivery via a learning management system (a computer-based training site).
  • Serve as a subject matter expert to field salespeople, promoting the education service line and its benefits to potential clients and internal employees.
  • Manage course metadata and material in the learning management system, helping the operations group deliver efficient service and good margins to the P&L.
  • Produce high-quality written and verbal reports, presentations, recommendations, and findings that need minimal editing before being shown to a client.
  • If you live near one of our professional services offices, spend a portion of your not-on-client-site time in those offices working with the rest of your team.

Required Qualifications 
Successful candidates will have experience in one or more of the following areas. You don’t have to have “trainer” in your LinkedIn profile to be successful, but you should combine several of the areas below.

  • Education: experience teaching technical topics to a wide variety of audiences, from desktop support technicians to C-level executives.
  • Incident Response: experience conducting or managing incident response investigations for organizations, investigating targeted threats such as the Advanced Persistent Threat, Organized Crime, and Hacktivists.
  • Intelligence: experience conducting cyber threat analysis of targeted threat actors, using an established analytic model to produce FINTEL and/or technical output.
  • Computer Forensic Analysis: a background using a variety of forensic analysis tools in incident response investigations to determine the extent and scope of compromise.
  • Network Forensic Analysis: strong knowledge of network protocols, network analysis tools, and ability to perform analysis of associated network logs.
  • Reverse Engineering: ability to perform static and dynamic malware analysis and familiar with tools such as IDA Pro and OllyDbg.
  • Incident Remediation: strong understanding of targeted attacks and able to create customized tactical and strategic remediation plans for compromised organizations.
  • Network Operations and Architecture/Engineering: strong understanding of secure network architecture and experience performing network operations.
  • Programming/Scripting: experience coding in C, C#, VB, Python, Perl, Ruby on Rails, and/or .NET. Strong text editor preference a must.

Additionally, all candidates must possess the following qualifications:

  • Professional client-facing demeanor, comfortable in the machine room and the board room.
  • Strong, clear verbal and written communication skills.
  • Capable of completing tasks on time without supervision.
  • Desire to grow and expand both technical and soft skills.
  • Strong project management skills.
  • Ability to foster a positive work environment and attitude.
  • Ability to travel on short notice, up to 50% of the time.

Education 
Bachelor’s and/or Master’s degree in Computer Science, Computer Engineering, Math, Information Security, Information Assurance, Information Security Management, Intelligence Studies, Cybersecurity, Cybersecurity Policy

Benefits of Working at CrowdStrike:

  • Market leader in compensation + stock options
  • Competitive vacation policy
  • Comprehensive health benefits + 401k plan 
  • Paid paternity and maternity leave, including adoption
  • Flexible work hours and remote friendly environment
  • Wellness programs
  • Stocked fridges, coffee, soda, and lots of treats
  • Peer recognition
  • Inclusive culture focused on people, customers and innovation
  • Regular team activities, including happy hours, community service events 

CrowdStrike believes that diversity and inclusion among our organization is essential to our success as a global company, and we seek to attract, retain and empower the industry’s best and brightest from a diverse talent pool.  

CrowdStrike is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. 

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Technology we use

  • Engineering
  • Sales & Marketing
    • GolangLanguages
    • PythonLanguages
    • KafkaFrameworks
    • KubernetesFrameworks
    • CassandraDatabases
    • ElasticsearchDatabases
    • RedisDatabases
    • AWS (Amazon Web Services)Services
    • SalesforceCRM

Location

Fantastic downtown location walking distance to awesome restaurants and happy hour spots.

An Insider's view of CrowdStrike

How does your team reward individual success?

One way we reward sales reps is with opportunities to grow their skills and prep for their next role. Whether that’s extra shadowing sessions or running calls, we encourage our high performers to explore new avenues that align with their future goals.

Kristan C.

Sr. Manager, Sales Development

What kinds of technical challenges do you and your team face?

Working with a high volume of new customers offers a lot of opportunities to appreciate the diversity of the technical ecosystem. We work with one-person teams to full C-suites and everything in between. As a team, our greatest challenge and our greatest strength is variety.

Bradley Q.

Regional Sales Engineer

How does the company support your career growth?

CrowdStrike thrives on developing and promoting our people. There are multiple programs in place for those interested in leadership, and employees are encouraged to have peer conversations about roles they are interested in. These resources really help people like me accelerate our career growth.

Marit M.

Manager, Corporate Renewals

How do you make yourself accessible to the rest of the team?

With a global team, it’s crucial to be intentional in how and when we meet. I prioritize scheduling regular skip level meetings with my individual contributors and protect 1:1 manager meetings so I can be present and engaged. I always try my best to ensure the team feels well supported, no matter how busy we get

Alyssa J.

Senior Director, Global Customer Sales

What does career growth look like on your team?

Every year, I have a goal to promote at least 1-2 people on my team. When I sit down with an individual on my team, we lay out what their personal and professional goals are for the year and beyond and outline the major steps we can take to help them reach those goals. It’s very satisfying to watch your teammates grow personally and professionally.

Vince L.

Manager, Corporate Sales

What are CrowdStrike Perks + Benefits

CrowdStrike Benefits Overview

We offer flexible schedules and the ability to “work from anywhere,” a comprehensive benefits package, health and wellness programs, fully stocked company pantry, company and team events, and commuter benefits. We have an official mentorship program and many other professional development programs available to all employees. We offer free webinars on everything from financial wellness and mental health to sessions with coaching experts and speakers on topics related to diversity, equity & inclusion. We also offer our people the chance to work on passion projects and innovation during our annual “Think Week” as well as peer recognition and reward programs like Team Bravo award for cross-functional collaboration and Hero award for those who embody our core values and live our culture.

Culture
Volunteer in local community
CrowdStrike supports employees in charitable efforts and community service for charities and causes important to the local team.
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
Competitive 401(k) plan.
401(K) matching
Company equity
RSU's are available as part of employee compensation.
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
CrowdStrike provides 12 weeks of parental leave for the primary caregiver and 8 weeks leave for the secondary care giver.
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
We sponsor company-wide bring your child to work days as well as company events where family is encouraged to attend.
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
We offer pre-tax commuter benefits.
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Relocation assistance
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available

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