Technical Writer (contractor) at Medici

| Austin
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This is a 12-week temp-to-hire contractor position

About Us

Medici is a global and rapidly growing startup focused on building a culture of innovation, collaboration, and leadership in healthcare tech. Our team is awesome and we’re all driven by the impact that we are making on healthcare and in people’s lives. The vision of where we are going is clear but the terrain is always changing and we move quickly to adapt. We have amazing investors and advisors who trust us to build a great product that not only generates revenue to support our growth and impact but delivers real value to our users in the form of high quality, high availability care, and improved outcomes.

About the Product

Medici is a healthcare platform that puts the power of modern communication tools in the hands of all Doctors and Patients. We believe that just being able to have a conversation with your doctor or other healthcare professionals can significantly improve the healthcare experience. Your family, friends, and coworkers are just a tap away via text, voice, or video - why shouldn’t it be the same for your Doctor? Our platform is changing the way that doctors and patients interact and we’re extremely passionate about doing our part to help our fellow humans get the care and advice they need.

About You

We’re looking for a Technical Writer to take our internal training and customer-facing documentation to the next level. As a Technical Writer for the Client Success Team, you'll craft internal and external web articles, FAQs, training courses, and emails to help keep our team and customers informed. You'll work with partners to make sure content is accurate, appropriate, and visually engaging to give our teammates and customers the answer they're looking for, at exactly the right time and in exactly the right way.

Your Responsibilities
  • Write clear, simple content that speaks to teammates and customers in their own language
  • Suggest ways to improve content with formatting and visuals
  • Give feedback to your peers and review your own work with others
  • Collaborate openly and effectively with a range of stakeholders
  • Run content projects and communicate status proactively
  • Look for ways to make your content better - keep raising the bar
Your Qualifications
  • Extraordinary writing, editing, formatting, collaboration, presentation, and communication skills
  • Ability to juggle multiple projects on tight timelines
  • Experience collaborating with writers, visual designers, and domain experts
  • Ability to express ideas clearly and concisely
  • Passion for providing a phenomenal user experience
  • Real passion for research and learning
  • Working knowledge of HTML, Markdown

If this description describes you and you have a strong sense of empathy for both physicians and patients, and a passion for improving the way healthcare is delivered, we urge you to apply today.

This is a 12-week temp-to-hire contractor position


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Our company is in the ever-growing South Austin. Surrounded by restaurants, coffee shops, and beautiful trails to walk during breaks.
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