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Technical Writer

| Austin

ClearDATA is seeking Technical Writer to join our team. This is an excellent opportunity for you to leverage your technical expertise and gain new experience in the world of hosted and managed services while being part of the Health Care revolution to the Cloud.

The ideal candidate will have experience managing and drafting document requirements and working with subject matter experts on breaking down and mapping software and/or service processes. We are looking for people that want to always be doing more and learning more and are willing to work to make it happen. Come and help us build the healthcare cloud of the future.

What You’ll Do:

  • Makes decisions about the best content management system to use for specific products
  • Reviews, edits and tests documentation
  • Provides solutions to documentation defects
  • Assists in the development and implementation of the user documentation strategy
  • Manages work plans through the entire software development process
  • Skilled in breaking down and mapping software and/or service processes through collaborating with Subject Matter Experts and leveraging existing information
  • Utilizes information design principles to better convey information to the audience
  • Demonstrates proficiency with various authoring tools and documentation control processes
  • Collaborates with other technical writers and other cross-functional team members within the business to drive outcomes
  • Understands Agile software development methodology and processes

What You’ll Need:

  • Bachelor's Degree in English or related field such as Communications, Journalism, etc. or a Bachelor’s Degree in a non-related field with 4 years of experience in technical writing
  • Minimum of 2 years of experience writing and editing technical publications and or software documentation
  • Possesses excellent writing skills, namely a command of grammar, and the conventions and best practices of writing an array of technical documents
  • Demonstrated knowledge of various content management systems
  • Proven ability to work independently and in teams
  • Ability to grasp complex technical concepts and translate into clear and easy to understand documentation and manuals

What Will Make You Stand Out:

  • Experience writing documentation for products or procedures in a regulated industry
  • Experience writing technical documentation and service manuals for medical prod

Why You’ll Like Working Here:

  • A dynamic company that rewards high-performers
  • Be on the cutting edge of new technologies and services
  • Collaborative team environment that values multiple perspectives and fresh thinking
  • Servant leadership Management
  • Business-casual dress code
  • Flexible working hours
  • Medical, Dental, Vision, HSA, Life and 401K
  • Stock options
  • Unlimited Vacation!
  • Competitive base, commission and bonus structure

ClearDATA is an EEO/AA employer M/F/V/D

Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • Nodes.JS, KubernetesLanguages
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Node.jsFrameworks
    • Configuration Management tools like SaltStack, Chef, .... Angular, Serverless, Artificial Intelligence Frameworks
    • AWS based databases, such as RDS, DynamoDB, and RedshiftDatabases
    • ConfluenceManagement
    • SalesforceCRM

Location

We are located in the center of downtown Austin, corner of 6th & Congress. Our funky office space is in the Scarbrough Building, built in 1909.

An Insider's view of ClearDATA

How would you describe the company’s work-life balance?

Our SFO team is a heads down, focused group of dev engineers, but ClearDATA culture-team makes sure we also carve out time to just unwind and enjoy life.
June 2018: "Although today’s mission was to not flop the Kayak, the other days it’s just to build things and make magic happen. Good Day, great team!"

Yousef

Software Engineer, SFO office

How do you collaborate with other teams in the company?

I’m inspired & learn something new every time I collaborate with other teams at ClearDATA. Passion for improving healthcare spans all aspects of our organization, every day. Although various teams may have competing priorities, we’re unified and grounded by this goal. The outcome always enables our customers to improve healthcare.

Angel

DevOps Technology lead

How has your career grown since starting at the company?

In the short time, I’ve learned so much, gained so many new skills. I believe now that I am on a path to mastering one of the hottest, most sought after technologies in an industry that sorely needs it! I am so grateful to ClearDATA for giving me the opportunity to grow, delivering on our mission to make healthcare better every day.

Kristin

Major Account Executive

How do your team's ideas influence the company's direction?

Our Product team is challenged to keep up with the incredible speed of innovation from the three largest public cloud providers; AWS, Google, and Microsoft. They are empowered to work with the newest public cloud services and build automation, compliance, and security rigor around each of those services, used to service healthcare.

Matt Ferrari

CTO

How does the company support your career growth?

ClearDATA has helped my career in many ways as an Engineer. I speak directly with customers, learn how they are changing the future with technology, and help with their security and compliance. Seeing the impact we make on our customers makes me look forward to waking up and being part of the ClearDATA team every day.

Roshni

Technical Product Manager

What are ClearDATA Perks + Benefits

Culture
Volunteer in local community
Intracompany committees
Open door policy
Open office floor plan
Diversity
Documented equal pay policy
Unconscious bias training
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Not a keg, as we love trying the latest local craft beer.
Casual Dress
Commuter Benefits
Company Outings
Monthly themed All-Hands, End of Year/annual Holiday Party Event, team outings, and more
Game Room
Cornhall game and Foosball
Some Meals Provided
Every Tuesday is Taco Tuesday at ClearDATA. Tiff's Treats cookie cart passes out cookies on Wednesday afternoons. Monthly company-wide meetings include catered meals.
Happy Hours
Parking
Pet Friendly
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Our mentorship program includes Leadership mentoring.
Customized development tracks
Paid industry certifications
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