Skipper is looking for a Technical Writer to join us in the EdTech revolution. Education products? Yeah, old and dated. Skipper is all about creating a simple, innovative, and beautifully designed platform that customers actually love.  

Series B or C? Not quite. Skipper is in its early seed stage, a high-speed and pre-revenue environment with a total of 10 employees. Our current private beta is a group of 200 homeschooling families that love our product. Our official launch is planned for Fall 2021.

About us

Our Product

Skipper is a social learning platform that brings parents, students, and teachers together to collaborate and accomplish more with less. Create and host courses, share resources, and manage learning all in one place.

Our platform can be broken down into seven modules. Plan. Discover. Create. Teach. Communicate. Organize. Grade. Each section is designed to stand alone and flex in a variety of ways, but also merge together into one epic pipeline for learning.

Technical Writer

You will be responsible for creating fun, well-written user guides for our users -- not everyone can be as smart as you! You’ll turn complex tasks and features into engaging, easy-to-understand step-by-step solutions suitable for kids, parents, and teachers. You will also write engaging creative copy for onboarding users throughout the platform — as much as we love people checking out our awesome FAQ & knowledge base, an excellent onboarding experience will help mitigate the confusion in the first place. 

The ideal candidate thrives in a fast-paced environment and loves finding the right words to connect with customers. You will work directly with the founders and within a small team. You’ll be our go-to word ninja for user guides, knowledge-base articles, onboarding, and other cool stuff on the side. 

Responsibilities: 

• Become a product expert on the Skipper platform
• Create engaging and friendly user guides with step-by-step solutions
• Write onboarding copy and tooltips
• Create announcements for new products and features from our changelog
• Listen to our customer base and understand each segments needs
• Create, organize, and keep our knowledge base up to date 

Requirements

• 1-3 years professional experience in technical or software products content writing.
• Exceptional work ethic, efficiency, and to attention to detail
• Excellent copywriting skills and the ability to conceptualize content from scratch as well as make existing copy stronger and more compelling
• Collaborative, cross-functional approach to work and the ability to use data to optimize content and strategy decisions