Data Reporting Specialist

How You’ll Support Our Mission 

We are seeking a highly skilled and detail-oriented Data Reporting Specialist to join our dynamic team. This role will be responsible for extracting, analyzing, and presenting data in a meaningful way to support decisions and provide valuable insights to our customers. This role requires a strong analytical mindset, proficiency in data tools, and excellent communication skills.

What You Will be Doing 

• Data Extraction and Analysis: Gather and analyze data from various sources, ensuring accuracy and integrity.
• Report Creation: Develop and maintain comprehensive reports, dashboards, and visualizations to present data insights to stakeholders.
• Customer Support: Work closely with customers to understand their data needs and provide tailored reporting solutions.
• Collaboration: Collaborate with cross-functional teams, including Research and Performance Improvement, Support, and Sales, to support data-driven initiatives.
• Quality Assurance: Perform regular quality checks and validation of data to ensure consistency and reliability.
• Process Improvement: Identify opportunities for process improvements and implement best practices for data reporting.

Who You Are- the essentials (Some of the things required to be successful in the role):  

• Bachelor’s degree in Data Science, Statistics, Computer Science, or a related field.
• Proficiency in data analysis tools such as SQL, Excel, Tableau, Power BI, or similar.
• Strong analytical and problem-solving skills with the ability to interpret complex data sets.
• Excellent written and verbal communication skills, with the ability to convey technical information to non-technical stakeholders.
• High level of accuracy and attention to detail in work.
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
• Experience as an EMS clinician and/or EMS data analyst. Familiarity with NEMSIS preferred.
• Experience in customer service preferred

Benefits & Perks

ESO offers comprehensive suite of benefits to promote health and financial security for our employees and their families.  For full-time employment this includes:

• Competitive health plans (medical, dental, & vision insurance) 
• PTO (starting at 20 days) & 12 company holidays
• 401 (k) with company match
• Telemedicine service provided by ESO
• Savings accounts (FSA, HSA, DCA) 
• Employee Assistance Program (EAP)
• Annual health and wellness and education reimbursements
• Peace of mind benefits such as life insurance, disability insurance, and worksite benefits.
• Paid parental leave, new child program, & flexible parental return-to-work options.
• Casual office environments and unlimited office snacks and drinks.

About ESO

ESO is a fast-paced, growing data, technology, and research company passionate about improving community health and safety through the power of data. We pioneer innovative, user-friendly software to meet the changing needs of today's EMS agencies, fire departments, and hospitals. We're small enough to be nimble and fun, but big enough to be a great place to work. We serve thousands of customers out of our six US offices and our Belfast, Northern Ireland office. 

Are you ready to Make a Difference? At ESO, we believe in bringing your true self to work every single day.  If you don't match all the qualifications on the job description, we encourage you to apply anyway! We are looking for passionate, innovative, and authentic people to help drive our mission.

ESO is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity and affirmative action employer.  We invite you to consider opportunities at ESO regardless of your gender; gender identity; gender reassignment; age; religion; race; national origin; political affiliation; sexual orientation; disability; veteran status; or other non-merit factor.