Architect, Primary Research

| Austin



NSS Labs, Inc. is the global leader in operationalizing cybersecurity. Through continuous security validation and global threat discovery and automation, NSS Labs empowers enterprises to reduce the operational burden of cybersecurity and address crucial gaps in their cybersecurity efforts. Informed by our experience and strong foundation of security product validation, NSS Labs offers CAWS, a cyber threat protection platform that provides businesses with visibility into the cyber kill chain and automated insights into active threats. With global visibility into active threats and vulnerabilities, CAWS delivers a unique cyber risk rating that makes cybersecurity measurable and helps enterprises focus their resources in the areas that make the most difference. Combined, this information enables businesses to continuously monitor and respond to threats, strengthen their cybersecurity posture, and have confidence that they are appropriately securing the enterprise. CISOs, security operations teams, threat researchers, and information security professionals from many of the world's largest and most demanding enterprises rely on trusted insights from NSS Labs. For more information, visit

This position is based in Austin, TX, relocation is offered. 

The NSS Labs Architect, Primary Research in charge of Primary Research Activities is responsible for developing, executing, and analyzing primary research and survey activities built around NSS Labs’ established testing, research and advisory business.

Successful candidates will demonstrate a high level of self-motivation and innate curiosity and possess strong analytical, interpersonal, and communication skills. Successful candidates will be comfortable collaborating within a diverse and dynamic workplace environment and be passionate about finding answers to difficult research challenges from our broad customer base.

This is a fantastic opportunity for a passionate primary research professional to demonstrate their skills in an industry lacking data consistency.

Key Responsibilities:

  • Perform primary and secondary research to build a detailed understanding of the target market, or product use case.
  • Formulate analysis plans with a firm understanding of business objectives and deliverable time lines.
  • Develop clear survey methodologies and make available for internal and external use.
  • Design or assist in the development of questionnaires and moderator guides to ensure the necessary data is captured.
  • Conduct in-depth data analyses using traditional and advanced methods and assist in synthesize research findings.
  • Ensure all survey data collection is maintained within internal repository.
  • Maintain relationship with panel providers (i.e., Qualtrics).

Required Skills and Experiences:

  • 2+ years experience:
    • Quantitative and qualitative research analysis
    • Questionnaire development and design
  • Educational Requirements.
    • Bachelors degree or equivalent
  • Comfortable with security technology terminology
  • Solid knowledge of research systems.
  • Solid knowledge of Microsoft Office/presentation software

    Please follow us on Twitter @workatnsslabs 

    At NSS Labs, we hire innovative and talented individuals with a passion for leading-edge technology. We have a culture of innovation, where quality, originality, and “thinking outside the box” are encouraged. Our leadership fosters professional growth and support, all within a fast-paced environment. 

    Third party resumes are not currently being accepted. NSSLabs, Inc. will not pay a fee for unsolicited resumes. 



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Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • PythonLanguages
    • AngularJSFrameworks
    • CassandraDatabases


We are located in the beautiful Barton Creek greenbelt with easy access to walking/hiking trails and bike paths and just a 10 min., drive to downtown.

What are NSS Labs Perks + Benefits

NSS Labs Benefits Overview

A high percentage of the employee cost of medical/dental/vision insurance is paid for by NSS Labs. This can be a savings of hundreds of dollars a month to our employees.

Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
We have an onsite gym that is available to all employees free of charge.
Retirement & Stock Options Benefits
Company Equity
Performance Bonus
All NSS Labs employee are eligible for an annual performance bonus that is based on company performance and paid out according to those achieved goals.
Child Care & Parental Leave Benefits
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
NSS Labs unlimited paid vacation policy allows employees to take as many days off as they need, providing they have pre-approval from their manager.
Paid Holidays
Yes! We have 10 paid company holidays.
Perks & Discounts
Casual Dress
We are in Austin, the land of flip flops.
Company Outings
Free Daily Meals
Remember when "they" used to say that in life there was no free lunch? Well, there is FREE LUNCH here at NSS Labs, everyday.
Game Room
Ping Pong, Foosball get the idea! Game ON!
Stocked Kitchen
NSS Labs has a fully stocked kitchen including snacks, coffee, tea and all of the flavored LaCroix you can handle.
Some Meals Provided
We provide free breakfast on Monday, Tuesday, Wednesday, Thursday, Friday. Employees get free lunch on Monday, Tuesday, Wednesday, Thursday, Friday.
Happy Hours
NSS Labs employees don't worry about where they park - we have our own parking garage.
Pet Friendly
NSS Labs employees can bring their friendly dog to the office.
Recreational Clubs
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Acme Co. hosts lunch and learn meetings once per month.
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