Business Analyst - Advanced at Q2

| Austin
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We’re looking for an Sr. IT Business Analyst!

Q2 is a fun, fast growing company that is always looking for innovative opportunities to scale. As such, we’re looking to hire somebody that can serve as a IT business partner and trusted advisor for our Sales team!

Here's who we’re looking for:

You’re the type of person that listens first and talks second in order to fully understand your business partners’ pain points and needs. You are meticulous in documenting requirements, use cases, and test results. Few others rival your attention to detail. You understand the importance of developing relationships across all levels of the organization. You love working with people, technology, and processes. You thrive off collecting disparate, ambiguous information in order to produce easy to understand “stories” for your business partners to follow. You have a great sense of humor and love collaborating with teammates. You will be a true liaison between Sales & IT.

If you were working for Q2 today, here are some things you would have done recently:

  • Attended a sales leadership staff meeting to obtain updates on their operations, document any pain points that were discussed, and provide updates to on-going IT activities related to Sales operations
  • Collaborated with the Director of Sales Operations to incorporate functional and non-functional requirements into a vendor scoring rubric needed to find optimal technology to improve the way Q2 collects revenue data
  • Updated the business capabilities map to reflect the newly installed platform
  • Created a Traceability Matrix to ensure requirements are addressed in design and testing phases of a Salesforce enhancement project and coordinated User Acceptance Testing with the team’s Project Manager
  • Assisted Sales leadership on the building of a business case & cost benefit analysis for investment on modernizing sales operations processes
  • Documented a key sales “as-is” process using Lucidchart, highlighting pain points & bottlenecks in order to produce a “to-be” suggestion
  • Updated the IT Enterprise Application Inventory to reflect our business partners’ sentiment on an established sales operation platform to help assess whether or not future investment is needed
  • Met with Sales & IT resources from a recent acquisition in order to document their processes and technologies with the goal integrating the acquired company into Q2
  • Assisted our LMS Admin with evangelizing a new features from our LMS platform to our Sales organization
  • Provided IT leadership with an overall “health” scorecard representing KPIs associated with key Sales technologies & processes

Knowledge, Skills, and Abilities

  • Bachelor’s Degree in Business, IT, or related field
  • 8+ years of experience in business analysis
  • Business Analyst certification preferred (PMI-PBA or CBAP)
  • Strong communication skills with an emphasis on producing high quality presentations & artifacts using tools like MS Office and Lucidchart
  • Great interpersonal skills
  • Strong analytical & problem-solving skills
  • Passion for influencing and creating positive change

At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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Technology we use

  • Engineering
  • Product
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • DjangoFrameworks
    • Node.jsFrameworks
    • TensorFlowFrameworks
    • MongoDBDatabases
    • PostgreSQLDatabases
    • TeradataDatabases
    • ConfluenceManagement
    • TrelloManagement
    • WrikeManagement

Location

Our HQ is in North Austin, near Lakeline Mall area with easy access to multiple highways and the Toll road.

An Insider's view of Q2

What are some social events your company does?

We host a variety of fun events appealing to our community of interest groups, ranging from an annual Dodgeball tournament benefiting JDRF Austin, to celebrating Diwali, to quarterly culture events following our townhalls that include something for everyone!

Kelley

Sr. Community & Culture Champion

How has your career grown since starting at the company?

I started on Helpdesk, after 2 years got training and certification as Salesforce Administrator, now working in that role at Q2.

Andy

Salesforce Admin.

How would you describe the company’s work-life balance?

I had no idea when I decided to come to Q2 how much fun working here would be. While we work hard to drive big results, we also find opportunities to have a great time. This is the first work environment where I truly feel that I have found a supportive work family.

Taylor

HR Business Partner

What are Q2 Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications
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