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Austin, TX

Business Analyst at Ascension

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Job Description

We Are Hiring

Navion Healthcare Solutions, a division of Ascension Health, is a leading provider of healthcare data management solutions supporting improving patient outcomes.  Navion’s software and healthcare analytics tools enable hospital clients to monitor and improve clinical outcomes through capturing and reporting critical clinical data and key performance indicators.  Navion offers a range of healthcare quality services from web-based clinical registry software and reporting tools to data capture services for hospitals throughout the country.  Learn more at

What You Will Do


The Business Analyst will work closely with the business and clinical clients and Navion application teams to manage application enhancements and on-boarding new clients.  The Business Analyst will have project management, feature design, quality assurance/testing, support and training responsibilities.  

The role will be a combination of business analysis, functional design, application support, client training, and implementation management.  The Business Analyst is responsible for analyzing national clinical registry data specifications, defining and documenting design functionality, and configuring features within Navion’s software products.  The incumbent will need to learn and understand the technical complexities of the Ncompass system, the clinical aspects of the registries, apply their knowledge to the client situation, and directly engage Navion’s software engineers to bridge the functional to technical design as well as test the final end-user solution.  Innovative thinking and a keen understanding of customer needs will be applied with the goal of enhancing Navion’s products and our users’ experience.

Job Responsibilities:

  • Work with clinical end users to define and document functionality enhancements that improve business process workflow, enhance customer communication, and generate meaningful healthcare quality metrics.
  • Customize and configure system software to meet business requirements.  This may include limited SQL code development and executing SQL queries to evaluate and troubleshoot issues.
  • Utilize feature, incident, and service request tracking.  Thoroughly document user functional design requirements, evaluate scope, and recommend solutions.
  • Develop test plans, create test cases, execute testing, and ensure alignment with business requirements and objectives.
  • Coordinate application implementation for new clients and version releases for existing clients. Manage small to large projects including defining schedules, assigning tasks, monitoring progress, and reporting status.  
  • Write user documentation, release notes, training materials, and document solutions in a knowledge base.
  • Provide training and user support to business clients. 

Job Requirements:

  • Bachelor degree in Business, Information Systems, Computer Science, or related field preferred
  • 2+ years’ experience as Business Analyst or Systems Analyst. 
  • A nursing degree and/or healthcare industry experience is preferred.
  • Familiarity with web-based application development technologies such as .NET, XML, and SQL.
  • Limited SQL development experience preferred.
  • Exceptional verbal and written communication skills.  Strong team orientation with excellent interpersonal skills working with internal team members as well as client hospital staff.
  • Excellent organizational, project management abilities, strong analytical and problem-solving skills
  • Respond to user problems by listening, clarifying, and responding effectively.
  • Troubleshoot most application problems independently.
  • Possess and apply working knowledge of at least one technology environment to address and resolve problems.
  • Analyze a chain of events and apply technical knowledge following established procedures and/or detailed specifications.
  • Write fundamental documentation in a clear, concise manner and according to standards.
  • Share knowledge effectively within the work team.

What You Will Need


  • High school diploma/GED with 2 years of experience, or Associate's degree, or Bachelor's degree required.

Additional Preferences

No additional preferences.

Why Join Our Team

When you join Ascension, you join a team of over 160,000 individuals across the country committed to a Mission of serving others and providing compassionate, personalized care to all. Our inclusive culture, continuing education programs, career coaches and benefit offerings are just a few of the resources and tools that team members can use to create a rewarding career path. In fact, Ascension spent nearly $46 million in tuition assistance alone to support associate growth and development. If you are looking for a career where you can grow and make a difference in your community, we invite you to join our team today.

Equal Employment Opportunity Employer

Ascension Technologies is an equal opportunity employer (EEO) and affords equal opportunity to all associates and applicants without regard to race, color, religion, national origin, gender identity, sexual orientation, age, physical or mental disability, veteran status, genetic data, or other legally protected status. For further information regarding your EEO rights, click on the following link to the “EEO is the Law” poster:


EEO is the Law Poster Supplement


Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.

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Where we are

11801 Domain Boulevard, Austin, TX 78758

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • SpringFrameworks
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • SQLiteDatabases
    • Google AnalyticsAnalytics
    • InVisionDesign
    • SketchDesign
    • Aha!Management
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • SalesforceCRM
    • SendGridEmail

What are Ascension Perks + Benefits

Ascension Benefits Overview

While the Ascension network expands across the United States, a common bond unites our caregivers at each ministry: the desire to provide compassionate, personalized care for all — especially those most in need. To ensure we are caring for the needs of our quality associates, we offer affordable, accessible care through our comprehensive benefits program. With many choices, you can select the plans that best meet your needs, providing security now and in the future

Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Some Meals Provided
Happy Hours
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Online course subscriptions available
Customized development tracks

An Insider's view of Ascension

What is your vision for the company?

“I work with a bunch of creatives in the human-centered design field; we live in a constant state of curiosity and are always challenging assumptions. Our team focuses on uncovering the challenges that our patients and caregivers face and we ultimately hope to provide solutions to address any pain points"

Esha Bhargava

VP Experience Research, Clinical Products

How do you empower your team to be more creative?

“My goal is never to tell my teams how to do something. I want my teams to feel empowered to own their solutions in addition to the creative process it takes to get them there. When a team’s software exceeds the mark, I ensure they receive the recognition they deserve as part of their commitment to supporting our healthcare communities.

Michael Behm

Director of Software Engineering

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