Content Safety Analyst - Location Flexible
Role Description
As an Analyst on the Content Safety team, you will play a crucial role in keeping Dropbox and its users safe from harmful content. You will be responsible for implementing our Acceptable Use Policy across the platform to prevent abusive, working closely with team members and with our cross-functional partners. We are a small but highly impactful team where you will have the opportunity to create real, substantive results.
Responsibilities
- Become an expert in Dropbox’s Acceptable Use Policy, and implement it across our platform to mitigate abuse.
- Collaborate closely with our legal and technical support partners.
- Take ownership on various projects that have real and lasting impact on our team’s operations.
- Review, innovate, and implement policies that cover a wide variety of abuse content and complex workflows.
- Identify and propose tooling and workflow improvements to make our team more agile and effective.
- Gather and analyze data to derive actionable insights.
Requirements
- 1-2+ years of experience in content moderation, legal operations, policy creation, or other anti-abuse work.
- Strong problem solving and investigative skills.
- Strong project management skills and experience driving cross-team collaboration.
- Ability to work in a fast-paced environment and make important decisions under pressure.
- Great interpersonal skills and the ability to thrive in a team environment.
- Experience or familiarity with SQL and data analysis.