Dropbox
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Austin, TX
Remote

Content Safety Analyst - Location Flexible

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Role Description 

As an Analyst on the Content Safety team, you will play a crucial role in keeping Dropbox and its users safe from harmful content. You will be responsible for implementing our Acceptable Use Policy across the platform to prevent abusive, working closely with team members and with our cross-functional partners. We are a small but highly impactful team where you will have the opportunity to create real, substantive results. 

Responsibilities

  • Become an expert in Dropbox’s Acceptable Use Policy, and implement it across our platform to mitigate abuse.
  • Collaborate closely with our legal and technical support partners.
  • Take ownership on various projects that have real and lasting impact on our team’s operations.
  • Review, innovate, and implement policies that cover a wide variety of abuse content and complex workflows.
  • Identify and propose tooling and workflow improvements to make our team more agile and effective.
  • Gather and analyze data to derive actionable insights.

Requirements

  • 1-2+ years of experience in content moderation, legal operations, policy creation, or other anti-abuse work.
  • Strong problem solving and investigative skills.
  • Strong project management skills and experience driving cross-team collaboration.
  • Ability to work in a fast-paced environment and make important decisions under pressure.
  • Great interpersonal skills and the ability to thrive in a team environment.
  • Experience or familiarity with SQL and data analysis.
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What are Dropbox Perks + Benefits

Dropbox Benefits Overview

We’re proud to offer benefits that help all Dropboxers take care of their holistic selves, so they can keep flowing at work.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Employee resource groups
Employee-led culture committees
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Restricted work hours
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Sabbatical
At Dropbox, this is called 'Recharge'
Paid holidays
Office Perks
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Recreational clubs
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

In order to be successful in our Virtual First environment we needed to make changes that would allow employees to have more control over both where and how they work. Therefore, we embrace “non-linear workdays” with defined core collaboration hours that overlap across time zones. Beyond that, we encourage employees to design their own schedules to balance collaboration with needs for individual focus. We’ve also moved from “all day syncs” to an “async by default” culture, reserving meetings for discussion, debate, and decision-making, and handling all other work in our deep focus hours.

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